FXCM
2.9 of 5 105 reviews
www.fxcm.com New York, NY 500 to 999 Employees

FXCM Reviews

Updated Mar 24, 2014
All Employees Current Employees Only

2.9 105 reviews

                             

44% Approve of the CEO

FXCM CEO and Director Drew Niv

Drew Niv

(57 ratings)

47% of employees recommend this company to a friend
26 Employee Reviews Back to all reviews
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1 person found this helpful  

Great

Anonymous Employee (Former Employee)

I worked at FXCM

ProsPeople are amazing. this is a great place to work. I had so much fun. It was just awesome. I got to work on some great analytics projects that turned out to be very helpful

ConsEnvironment, alot of people yelling, because it is forex i cannot believe how loud it was. People were in early because of time differences.

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1 person found this helpful  

Good Internship Experience

Programming Services Intern (Former Employee)
New York, NY

I worked at FXCM as an intern for less than a year

ProsGiven substantial responsibility and learned a lot using the various platforms.

ConsCompensation is a bit low.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Great experience working as a FX Broker Intern doing sales and financial services.

FX Broker Intern (Current Employee)
San Francisco, CA

I have been working at FXCM as an intern for less than a year

ProsWork environment, employees, work ethic, and overall ability to be proactive.

ConsLimited upward mobility and no clear focus on tasks assigned.

Advice to Senior ManagementHave a deeper emphasis on ensuring the ground level employees are doing what needs be done and learning to propel them in years to come with their careers.

Yes, I would recommend this company to a friend

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Fast paced work environment, good management.

Financial Services Representative (Current Employee)
Plano, TX

I have been working at FXCM full-time for less than a year

ProsWorking for FXCM has been a good experience. Management is very competent and accessible. The company is full of respectable and impressive people. Keeping an eye on the forex market and knowing about trading is necessary.

This job provides exposure and opportunities that will prove especially valuable if the FX Market continues to grow in popularity.

ConsThe job is very fast paced and can be a grind. The upside to this is that anyone in this position will learn a lot, quickly.

Yes, I would recommend this company to a friend

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Very good time with the company! Great 5 years

FX Sales Broker (Former Employee)
New York, NY

I worked at FXCM full-time for more than 5 years

ProsA lot of room for growing. Company is very flat. If you are a hard worker, at the end of the year you can expect between 10% to 15% increase of your salary. You learn a lot about the FX markets and platforms. The industry change very fast, so there is time to get bored. Everyday you learn something new.

ConsLow starting salary. Departments do not seems sync with the overall company goals. Every department creates its own boundaries creating inefficiencies in the work flow and do not consider how that can impact the bottom line (The client). You have to know employees in every department if you want to get the things done.

Advice to Senior ManagementCultivate the good talent. Do not only promote people because of loyalty. Loyalty is good, but if those loyal people do not have talent, they create bureaucracy and talented employees leaves the firm without telling you the reasons.

Yes, I would recommend this company to a friend

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FXCM Human Resources responded to this review

Dec 11, 2013

Thank you for your feedback. We are glad that you feel you had a great experience working at FXCM and would recommend our company to a friend as an employer of choice. We also appreciate the ... More

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1 person found this helpful  

Great Learning Experience

Anonymous Employee (Current Employee)
New York, NY

I have been working at FXCM full-time for more than 5 years

ProsOpportunity to learn if you demonstrate intelligence to the right people. If you're interested in making a lateral move to another department there's always an opportunity to do so if you do good work and get good reviews from your managers. For those who are strategic and forward-thinking there are many leadership opportunities within the firm. Most managers are relatively young.

ConsIf you get stuck with a manager that doesn't recognize your talent, you may have reached a dead end.

Pay is lower than other firms of similar size, but it has started to narrow the gap in some departments.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Industry Leader w/Unlimited Potential | Career Opportunities In Finance - Challenging & Rewarding

Sales (Current Employee)

I have been working at FXCM full-time for more than 5 years

ProsMy thoughts on FXCM the business are extremely positive. Having worked with the firm for some time, I have been witness to significant change and steady growth over the past few years especially. I truly believe the firm is well positioned to continue performing strong and expanding both domestically and globally.

In terms of the “sales role”, I will say that it is a solid career opportunity for the right person. I have seen success with sales here and can say without hesitation that I enjoy what I do. Having come from other “jobs” where this was not the case, I like to think I have found a career. I work in a fast-paced, self-driven, challenging sales environment that offers not only competition but camaraderie. My understanding of the financial markets and their infrastructure has increased tremendously in this role.

Speaking from the sales perspective, the FXCM culture is to reward employees on performance and not for simply coming to work. This is a key benefit in my opinion. When it comes to compensation, the entry level salary is a bit low by industry standards, I guess. But, the average individual coming into the FX Sales position is going to have a steep learning curve to start – I can surely admit I did. With that said, increases to the annual salary and bonuses can be fairly generous, especially for top performers. This is where it comes down to work ethic and self-determination. Much of your day to day is self-managed and, as such, your potential and your future are in your hands. Having pushed myself over the years to expand my knowledge and understanding, I have been able to translate that into success in sales and this has been seen and rewarded.

Overall, I say with confidence that I would recommend FXCM to a close friend or acquaintance. The pay is fair, benefits (medical, vacation, holiday, etc.) are excellent, and I feel confident in the firm’s future in the industry. I have interacted personally with the top senior management, including Drew Niv, CEO, and have the confidence in their ability to lead.

ConsAs with any company, there are always some areas to improve. “Sales” is definitely a position where you are recognized on performance. Any successful sales person will be extremely driven to do all he/she can to surpass last quarter’s numbers. This does bring imbalance to work/life. While not easy to resolve, finding a way to bring more balance back into the picture so as to keep your top salespeople from burning out to quickly would be ideal.

Flow of communication both from management and interdepartmental is not always consistent. As FXCM has grown at such a rapid pace, expanding into various jurisdictions/regions globally, these plans, policies and changes have not always been well communicated from other departments and management. This can lead to confusion and frustration within at times.

Advice to Senior ManagementMy advice to all management would be fairly simple – stay in tune with what is happening day to day. This does not apply across the board, but there are instances where managers get involved in their own projects and roles that they lose track of the day to day operations and main objectives of their team’s core business objective. I simply suggest that management stay a bit more in touch with their team and interact with them regularly on the challenges they face. I am in no way suggesting an environment of “micro-management” but Laissez-Faire leadership is not ideal either. Feeding their team information about company initiatives and policy changes as well as sharing with other departments and management the themes and challenges that their teams are facing is what I would see as a key focus.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Exciting, Growing and Ever-Adapting Environment (Great Jump-Start to a Financial Career)

Anonymous Employee (Current Employee)
Plano, TX

I have been working at FXCM full-time for more than 3 years

Pros- As many reviews have already indicated this before, there is a high amount of growth you will experience here. FXCM is a fast-paced company with limitless potential. Its employees are given a high level of responsibility much quicker than could be expected at other, more bureaucratic financial firms.
- The Partners and top executivies are very involved in the day to day and care about the employees. They know their staff, by name, and take the time to visit all of the offices. How many people can say at the associate level they individually met with the CEO and COO in one quarter? And for many, this is a weekly occurence.
- You are working for and with very intelligent people, starting from the top. The CEO, Drew, is brilliant and the entire executive team are very savvy businesspeople. Just look at the astounding growth the company has experienced in the past 14 years. The first to go public in its industry, adapting to the industry and regulatory changes; incomparable to its competitors.
- The product, education and service is the best in the industry; the business model is mutually beneficial to the client. You will work for the best firm in the FX market here.
- The energy is high. Employees are excited about the product and company vision. In an ever-changing environment, there is something new everyday; definintely makes you want to come in to work everyday.
- Entry base salary can lag the market, but this mirrors the performance-driven culture. Excellent performance is rewarded in the form of generous bonuses and annual increases. Raises tend to be from 8-15% for average to top performers. Definitely beats the standard 3% you will be stuck with anywhere else.
- Medical plan is great; vitually full coverage on most events (no deductibles!). If you are healthy and participate in the wellness plan, you will pay only $50 a month for employee only. Can't beat that...

Cons- Because of the fast-paced nature of the company, responsibility level is high, the company could work on bringing work-life balance to the employees.
- The firm is still young and growing. Many managers were "home-grown" and could use some leadership development. Bringing in more experienced management from the outside will help bring perspective.
- Again, the company is fast-growing. At sometimes staffing falls short of current needs due to a lack of forecasting in many areas. The firm could use to implement a talent strategy to avoid straining current resources... hence the work-life balance issue.

Advice to Senior ManagementAs FXCM continues to undergo growth and change, continue to communicate and be transparent with your employees. Communication of the vision is the number one way to instill buy-in from your workforce. Top management should encourage trickle-down communication from middle management to the employees to ensure high morale and camaraderie.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

Great career builder, fast paced enviornment"

Anonymous Employee (Former Employee)

I worked at FXCM full-time

ProsFast paced, continuous learning, great team members, challenging work, still feels like mom&pop although have seen some necessary changes. Understand that the culture might not work for everyone and you will ultimately need to decide if you fit the culture and not the other way around.

ConsBetter training, upper managment feedback, address motivation issues, lack of structure.

Advice to Senior ManagementOkay to be firm and tough but need to balance with encouragement and positivity as well. Important to connect to employees as they are the voice of the company.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Pretty good if you're a hard worker

Anonymous Employee (Former Employee)
New York, NY

I worked at FXCM full-time for more than 3 years

ProsHigh level of responsibility for low level employees.
Good career growth opportunities.
Sophisticated, industry leader.

ConsBelow market starting salaries for nearly all positions (except for in sales).
Highly bureaucratic. Very political.
Relatively flat organizational structure can make growth challenging in some positions.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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FXCM – Why Work for Us?

FXCM Inc. (NYSE: FXCM) is a global online provider of foreign exchange (forex) trading and related services to retail and institutional customers world-wide. At the heart of FXCM's client offering is No Dealing Desk… Full Overview

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Glassdoor is your free inside look at FXCM reviews and ratings — including employee satisfaction and approval rating for FXCM CEO Drew Niv. All 26 reviews posted anonymously by FXCM employees.