FXCM

  www.fxcm.com
  www.fxcm.com

FXCM Reviews

Updated September 16, 2014
Updated September 16, 2014
130 Reviews
3.1
130 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FXCM CEO and Director Drew Niv
Drew Niv
72 Ratings

Review Highlights

Pros
  • good place to start if you are new to the industry and market (in 9 reviews)

  • You'll learn a lot and the opportunity for exposure and hands on experience exceeds those top positions at big banks (in 7 reviews)


Cons
  • The company is corrupt, especially on the upper management level; lacks ethics and integrity; (in 8 reviews)

  • High turnover, poor handling of bad staffing choices (in 7 reviews)

More Highlights

29 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great learning opportunity, lacking in compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist in Plano, TX
    Current Employee - Operations Specialist in Plano, TX

    I have been working at FXCM full-time (more than 3 years)

    Pros

    -Great management (very knowledgable)
    -Co. is top of industry
    -flat org
    -strong strategic planning
    -great learning opportunity for industry (FX) and specific business field (ops, sales, marketing, compliance, etc)
    -productive workforce
    -diverse workforce
    -international for a relatively small company

    Cons

    -lack of leadership (managers are great at managing but have limited leadership skills)
    -lack of company culture (work environment is like the stereotypical office)
    -lacking in compensation: relatively low pay and ok benefits

    Advice to ManagementAdvice

    develop a company culture and invest in your employees (develop internally). Strategically in an external sense, FXCM has done so great.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    FXCM isn't a perfect company, it's tough, you'll grow a lot and its a great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative in Dallas, TX
    Former Employee - Financial Service Representative in Dallas, TX

    I worked at FXCM full-time (more than an year)

    Pros

    **Great coworkers - its the best part of the job. If you're in FSR, you'll be apart of a great team that works well together
    **Welcoming HR team - Asha in Dallas makes the the company look really good to potential candidates
    **Pay is actually pretty good relative to other FSR entry level jobs. However you earn every penny of it for how stressful it can be. Despite the the "cons" listed in some of the other reviews regarding pay - this company pays you in experience where it may not in salary.
    **Great mentors - my boss (mid level manager) was great to work with and definitely helped make me a better professional. I can't say that about my other bosses that I've had in the past - nor can I comment on other departments in this company.

    Cons

    **Insanely tough metrics especially with the current market conditions and low volatility
    **High burnout rate - its stressful, its fast paced, and you will deal with some very difficult clients
    **The coffee in the break room is God awful, nearly tortuous. Bring your own coffee.
    **Computers belong in a museum, your iphone is faster than these things.

    Advice to ManagementAdvice

    Upper level management - Interact with your employees more, be friendly, pretend like you're glad we're busting our butts for you - Don't forget how stressful the job can be.

    Mid level - you guys do a good job, just keep in mind you're the bridge between the lower guys to the upper lever of management. Be able to occasionally vouch for the guys lower than you because they'll definitely be there to make you look good when it counts.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FXCM

    Pros

    People are amazing. this is a great place to work. I had so much fun. It was just awesome. I got to work on some great analytics projects that turned out to be very helpful

    Cons

    Environment, alot of people yelling, because it is forex i cannot believe how loud it was. People were in early because of time differences.

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  5. 1 person found this helpful  

    Good Internship Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programming Services Intern in New York, NY
    Former Employee - Programming Services Intern in New York, NY

    I worked at FXCM as an intern (less than an year)

    Pros

    Given substantial responsibility and learned a lot using the various platforms.

    Cons

    Compensation is a bit low.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Very good time with the company! Great 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FX Sales Broker in New York, NY
    Former Employee - FX Sales Broker in New York, NY

    I worked at FXCM full-time (more than 5 years)

    Pros

    A lot of room for growing. Company is very flat. If you are a hard worker, at the end of the year you can expect between 10% to 15% increase of your salary. You learn a lot about the FX markets and platforms. The industry change very fast, so there is time to get bored. Everyday you learn something new.

    Cons

    Low starting salary. Departments do not seems sync with the overall company goals. Every department creates its own boundaries creating inefficiencies in the work flow and do not consider how that can impact the bottom line (The client). You have to know employees in every department if you want to get the things done.

    Advice to ManagementAdvice

    Cultivate the good talent. Do not only promote people because of loyalty. Loyalty is good, but if those loyal people do not have talent, they create bureaucracy and talented employees leaves the firm without telling you the reasons.

    Recommends
    Neutral Outlook
    Approves of CEO

    FXCM Response

    Dec 11, 2013Human Resources

    Thank you for your feedback. We are glad that you feel you had a great experience working at FXCM and would recommend our company to a friend as an employer of choice. We also appreciate the ... More

  7. 2 people found this helpful  

    Great experience working as a FX Broker Intern doing sales and financial services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FX Broker Intern in San Francisco, CA
    Current Employee - FX Broker Intern in San Francisco, CA

    I have been working at FXCM as an intern (less than an year)

    Pros

    Work environment, employees, work ethic, and overall ability to be proactive.

    Cons

    Limited upward mobility and no clear focus on tasks assigned.

    Advice to ManagementAdvice

    Have a deeper emphasis on ensuring the ground level employees are doing what needs be done and learning to propel them in years to come with their careers.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Fast paced work environment, good management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Plano, TX
    Current Employee - Financial Services Representative in Plano, TX

    I have been working at FXCM full-time (less than an year)

    Pros

    Working for FXCM has been a good experience. Management is very competent and accessible. The company is full of respectable and impressive people. Keeping an eye on the forex market and knowing about trading is necessary.

    This job provides exposure and opportunities that will prove especially valuable if the FX Market continues to grow in popularity.

    Cons

    The job is very fast paced and can be a grind. The upside to this is that anyone in this position will learn a lot, quickly.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at FXCM full-time (more than 5 years)

    Pros

    Opportunity to learn if you demonstrate intelligence to the right people. If you're interested in making a lateral move to another department there's always an opportunity to do so if you do good work and get good reviews from your managers. For those who are strategic and forward-thinking there are many leadership opportunities within the firm. Most managers are relatively young.

    Cons

    If you get stuck with a manager that doesn't recognize your talent, you may have reached a dead end.

    Pay is lower than other firms of similar size, but it has started to narrow the gap in some departments.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Industry Leader w/Unlimited Potential | Career Opportunities In Finance - Challenging & Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at FXCM full-time (more than 5 years)

    Pros

    My thoughts on FXCM the business are extremely positive. Having worked with the firm for some time, I have been witness to significant change and steady growth over the past few years especially. I truly believe the firm is well positioned to continue performing strong and expanding both domestically and globally.

    In terms of the “sales role”, I will say that it is a solid career opportunity for the right person. I have seen success with sales here and can say without hesitation that I enjoy what I do. Having come from other “jobs” where this was not the case, I like to think I have found a career. I work in a fast-paced, self-driven, challenging sales environment that offers not only competition but camaraderie. My understanding of the financial markets and their infrastructure has increased tremendously in this role.

    Speaking from the sales perspective, the FXCM culture is to reward employees on performance and not for simply coming to work. This is a key benefit in my opinion. When it comes to compensation, the entry level salary is a bit low by industry standards, I guess. But, the average individual coming into the FX Sales position is going to have a steep learning curve to start – I can surely admit I did. With that said, increases to the annual salary and bonuses can be fairly generous, especially for top performers. This is where it comes down to work ethic and self-determination. Much of your day to day is self-managed and, as such, your potential and your future are in your hands. Having pushed myself over the years to expand my knowledge and understanding, I have been able to translate that into success in sales and this has been seen and rewarded.

    Overall, I say with confidence that I would recommend FXCM to a close friend or acquaintance. The pay is fair, benefits (medical, vacation, holiday, etc.) are excellent, and I feel confident in the firm’s future in the industry. I have interacted personally with the top senior management, including Drew Niv, CEO, and have the confidence in their ability to lead.

    Cons

    As with any company, there are always some areas to improve. “Sales” is definitely a position where you are recognized on performance. Any successful sales person will be extremely driven to do all he/she can to surpass last quarter’s numbers. This does bring imbalance to work/life. While not easy to resolve, finding a way to bring more balance back into the picture so as to keep your top salespeople from burning out to quickly would be ideal.

    Flow of communication both from management and interdepartmental is not always consistent. As FXCM has grown at such a rapid pace, expanding into various jurisdictions/regions globally, these plans, policies and changes have not always been well communicated from other departments and management. This can lead to confusion and frustration within at times.

    Advice to ManagementAdvice

    My advice to all management would be fairly simple – stay in tune with what is happening day to day. This does not apply across the board, but there are instances where managers get involved in their own projects and roles that they lose track of the day to day operations and main objectives of their team’s core business objective. I simply suggest that management stay a bit more in touch with their team and interact with them regularly on the challenges they face. I am in no way suggesting an environment of “micro-management” but Laissez-Faire leadership is not ideal either. Feeding their team information about company initiatives and policy changes as well as sharing with other departments and management the themes and challenges that their teams are facing is what I would see as a key focus.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Exciting, Growing and Ever-Adapting Environment (Great Jump-Start to a Financial Career)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at FXCM full-time (more than 3 years)

    Pros

    - As many reviews have already indicated this before, there is a high amount of growth you will experience here. FXCM is a fast-paced company with limitless potential. Its employees are given a high level of responsibility much quicker than could be expected at other, more bureaucratic financial firms.
    - The Partners and top executivies are very involved in the day to day and care about the employees. They know their staff, by name, and take the time to visit all of the offices. How many people can say at the associate level they individually met with the CEO and COO in one quarter? And for many, this is a weekly occurence.
    - You are working for and with very intelligent people, starting from the top. The CEO, Drew, is brilliant and the entire executive team are very savvy businesspeople. Just look at the astounding growth the company has experienced in the past 14 years. The first to go public in its industry, adapting to the industry and regulatory changes; incomparable to its competitors.
    - The product, education and service is the best in the industry; the business model is mutually beneficial to the client. You will work for the best firm in the FX market here.
    - The energy is high. Employees are excited about the product and company vision. In an ever-changing environment, there is something new everyday; definintely makes you want to come in to work everyday.
    - Entry base salary can lag the market, but this mirrors the performance-driven culture. Excellent performance is rewarded in the form of generous bonuses and annual increases. Raises tend to be from 8-15% for average to top performers. Definitely beats the standard 3% you will be stuck with anywhere else.
    - Medical plan is great; vitually full coverage on most events (no deductibles!). If you are healthy and participate in the wellness plan, you will pay only $50 a month for employee only. Can't beat that...

    Cons

    - Because of the fast-paced nature of the company, responsibility level is high, the company could work on bringing work-life balance to the employees.
    - The firm is still young and growing. Many managers were "home-grown" and could use some leadership development. Bringing in more experienced management from the outside will help bring perspective.
    - Again, the company is fast-growing. At sometimes staffing falls short of current needs due to a lack of forecasting in many areas. The firm could use to implement a talent strategy to avoid straining current resources... hence the work-life balance issue.

    Advice to ManagementAdvice

    As FXCM continues to undergo growth and change, continue to communicate and be transparent with your employees. Communication of the vision is the number one way to instill buy-in from your workforce. Top management should encourage trickle-down communication from middle management to the employees to ensure high morale and camaraderie.

    Recommends
    Positive Outlook
    Approves of CEO

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