FactSet

www.factset.com

FactSet Reviews

Updated December 7, 2014
Updated December 7, 2014
503 Reviews
3.7
503 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FactSet Chairman and CEO Philip A. Hadley
Philip A. Hadley
354 Ratings

Review Highlights

Pros
  • There is a great work/life balance and there is a general nice feel around the place (in 81 reviews)

  • very good work life balance; nice coworkers; no pushing; soft deadline; free lunch (in 105 reviews)


Cons
  • The company seems to balance out the work/life balance very well (in 11 reviews)

  • No career path defined and joining diffeent teams is riven with red tape (in 10 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to start off your career and gain experience but very limited career growth after that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Manager in New York, NY
    Former Employee - Content Manager in New York, NY

    I worked at FactSet

    Pros

    Gain experience using a software application widely used in the financial world

    Cons

    Too many levels of management that eat up compensation benefits

    Advice to ManagementAdvice

    Leave

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Just awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT

    I worked at FactSet full-time

    Pros

    free lunch, young colleagues, happy hours, and decent atmosphere

    Cons

    management is just awful, discourages people from asking questions. The position is not respected among financial professionals, there is no room for advancement after being a consultant. most consultants leave after two years because there is no pay increase or room for advancement

    Advice to ManagementAdvice

    have more options for consultants to grow into roles within the company. the communication between sales and consultants is terrible.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Unbelievably dead work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer III in New York, NY
    Current Employee - Software Engineer III in New York, NY

    I have been working at FactSet full-time (more than 3 years)

    Pros

    Low pressure environment that lets you work 9 to 5 if that's your only priority

    Cons

    Unbelievably dead environment, low morale, no dynamism, high turnover, very distributed globally so 99% of interaction is by IM email etc

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Research Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Analyst in New York, NY
    Former Employee - Research Analyst in New York, NY

    I worked at FactSet full-time (more than 3 years)

    Pros

    Interesting work, free lunch, nice offices with strong employees

    Cons

    Extremely slow in improving the product. They moved my group over seas and were extremely disinterested in improvements before the move. Seemed like they knew it was coming for years but wanted to have people quit.

    Advice to ManagementAdvice

    Get out of the research group.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Clowns.. stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineering in Norwalk, CT
    Former Employee - Software Engineering in Norwalk, CT

    I worked at FactSet full-time

    Pros

    Free lunch, you barely have to do any real work , great if you can't bear giving up the frat house atmosphere of college, no drug testing

    Cons

    Talentless hacks, political infighting, lazy engineers , working on outdated systems, you won't learn anything relevant to the real world

    Advice to ManagementAdvice

    Give up. Nice stock price. Can you do anything right?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Great for work hours, terrible if you care about your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Norwalk, CT
    Former Employee - Software Engineer in Norwalk, CT

    I worked at FactSet full-time (more than 3 years)

    Pros

    Work/life balance, snacks, free lunch.
    Some very smart people work here.

    Cons

    The compensation is sub-standard. You should not expect to get significant year-over-year raises. It makes no difference if you put extra effort and/or hours. You have no career opportunities. Incompetent managers thrive. There are quite a lot of incompetent people working here.

    Advice to ManagementAdvice

    Focus more on the competency of the new hires and mid-management.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    No Leadership - Non-accountable Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT

    I have been working at FactSet

    Pros

    Free Lunch
    Being exposed to over 200 different products redistributed through FactSet
    Learning what engineering can do

    Cons

    Majority of managers have no prior industry experience, a requirement of the FactSet 360 review

    Managers have outdated skill set and do not possess the skills that are now required to manage new restructured positions and new positions they are hiring for

    Advice to ManagementAdvice

    Stop accepting new hire slots haphazardly when there is no real career path intended for the role. Discontinue the backtracking and covering up of management mistakes by hiring new people to obtain theknowledge that you could easily discover yourself..it's not only wasteful but it's the reason you earn bonuses and have progressed so well at the firm in the first place

    Put in more time, most higher managers work 9-5 or come in early and leave at 5pm

    Just because the company has done well and just because you have been there since it's pre-IPO days, does not give you the license to not work hard today.

    Stop looking down at staff who haven't been there from inception or who have not been recruited from select schools. Continue to work hard in these down economic times....and give bonuses and compensation carefully, not just to those people who do the majority of the 360 reviews = oftentimes it's political.

    Doesn't Recommend
    No opinion of CEO
  9. 4 people found this helpful  

    Find a better place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at FactSet

    Pros

    Decent benefits and free lunch and soft drinks. If you are in Norwalk you get snacks.
    Most employees get a notebook which they can bring home/use as their own

    Cons

    No promotion potential. If you work hard your best bet is to work harder sending your resumes to other companies

    Raises and bonuses are much smaller the last few years even when the company was doing good

    Getting time off for family or sickness just doesn't happen like it used to.

    Senior management is in the midst of turn-over. New senior management hasn't done much except promote people they are close with (not necessarily the best performers/hardest workers).

    Advice to ManagementAdvice

    Change the culture so the hardest workers/best performers can move up not just get a new title.

    Doesn't Recommend
    Disapproves of CEO
  10. 4 people found this helpful  

    Work elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Consultant in San Mateo, CA
    Former Employee - Consultant in San Mateo, CA

    I worked at FactSet

    Pros

    This use to be a great office to work in about eighteen months ago. Since then management has changed and I would recommend working at CapIQ, ThompsonReuters, or Bloomberg.

    Cons

    *People are not given time off for their own weddings or honeymoons
    *Watched people with medical disabilities face discrimination
    *Horrible management within the San Mateo office on all levels
    *Low office morale, high turnover
    *One of the managers has a history of dating clients, awkward if one of those clients becomes one of your clients
    *HR is not receptive, does not work with employees

    Advice to ManagementAdvice

    When consultants voice concerns or frustrations through HR please don't hold meetings and tell them they are unappreciative. It helps if you listen to what they have to say, consider some of the points, and swallow your pride.

    Doesn't Recommend
    Disapproves of CEO
  11. 7 people found this helpful  

    Bad Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Specialist in New York, NY
    Current Employee - Product Specialist in New York, NY

    I have been working at FactSet

    Pros

    Free Soda though it's mostly with caffeine so you work harder.
    Free Lunch though it's done for you to work during lunch. You work during your 1 hr lunch break for $8/hr.

    Cons

    **Phil Hadley is clueless about a number of products. He only knows what he told by others. Most of the upper-mgmt just tell him what he wants to hear, hoping to keep on working till their screw ups get discovered. If he actually visited with the consultants and specialists, he would actually see what needs to be done to grow FactSet.

    **It's all about selling. They will hire/promote you as a consultant or specialist and tell you your job is account management. If you work on a hard product, you will then become the de-facto sales person. The sales generalist won't want to understand your product, so you will be doing cold calls rather than just building and strengthening existing clients/doing demos/trainings/support.. what you were hired for. Say you do get a lead by a cold call. Then you need to bring the generalist who has done very little. If it goes good, they get the credit. If it goes bad, you get the blame.

    **The company isn't good for a resume. If you put JP Morgan or Bloomberg on your resume it's gold. Putting FactSet on your resume doesn't do much.

    **Not many promotion opportunities. In consulting you either become a mid-level consulting mgr or a sales person and eventually a sales mgr. Only engineering really has a career path but that is mostly by nicer titles.

    **They will now nickle and dime you. Blackberries are being taken away. Reimbursement for internet when you need to work from home is no longer done.
    To get your graduate class paid for, you need to pass the CFA (3 yr + test). To take the CFA, you need to work there 2 years. So 5 yrs of working there just to get a class paid for.

    Advice to ManagementAdvice

    Have Phil actually visit the consultants and specialists for every product. Something simple like one product a week. Go on a client visit or two to see current needs vs needs when he did it back in the 90s.

    Doesn't Recommend
    Disapproves of CEO

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