Family Dollar Stores

  www.familydollar.com
  www.familydollar.com

Family Dollar Stores Reviews

Updated December 15, 2014
Updated December 15, 2014
691 Reviews
2.3
691 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
376 Ratings

Review Highlights

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 11 reviews)

  • Fast-paced job, able to interact one on one with customers to provide excellent customer service (in 16 reviews)


Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 21 reviews)

  • Upper management is not in touch with reality in daily store operational challenges (in 42 reviews)

More Highlights

105 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good overall place but somewhat crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC

    I have been working at Family Dollar Stores

    Pros

    Opportunity for internal advancement. Some departments are better than others. Some allow for flexible hours, work from home and career paths.

    Cons

    High turnover with executive and senior leadership has lead to lack of focus, unclear strategy and overall distrust. Currently in the process of potentially going through a merger. Recently laid off over 150 employees.

    Advice to ManagementAdvice

    Be consistent, be decisive in making decisions and have a strong and well communicated strategy and plan .

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores full-time

    Pros

    For the most part, the hourly employees are fun to work with.

    Cons

    Very high turnover, due to low hourly pay. Managers over worked and under paid. Upper management communication to store managers is horrible.

    Advice to ManagementAdvice

    Listen to store managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    Reasonable hours, understanding management

    Cons

    Family dollar has a problem with accommodating with dr restrictions

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Need more time off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Family Dollar Stores (more than 5 years)

    Pros

    Training, advancement, working with truly great people

    Cons

    Work/home life balance, spend too much time alone

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    ordinary i would have to say

    Cons

    nothing ever happens, just a regular position

  7.  

    Easy but not enough hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores part-time (less than an year)

    Pros

    The work is easy. Part time gets offered some benefits. The environment is good(for the most part)

    Cons

    It's pretty boring when it's not busy. They also don't give their employees enough hours. No one can live off of less than 10 hours a week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Challenging

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    Fast advancement opportunities. Compensation is average.

    Cons

    Very little payroll. Work alone half your shift and do 90 percent of all the work

    Advice to ManagementAdvice

    To run a store effectively let store managers know what budget is on a consistent basis and don't cut hours midweek after a schedule is made.

  9.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assisted Manager in Harper Woods, MI
    Current Employee - Assisted Manager in Harper Woods, MI

    I have been working at Family Dollar Stores full-time (more than an year)

    Pros

    I had a chance to help clients who needed help. lots and, lots of customer service. being a assistant manager was a great experience. the manager at that store was very cool...

    Cons

    you will work. period.

    Advice to ManagementAdvice

    keep doin what you do. you work very, very hard with the limited rescources they give you.. you are great. Rich is "the man"

    Doesn't Recommend
    Neutral Outlook
  10. 1 person found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Family Dollar Stores full-time (more than 5 years)

    Pros

    Good Co-Workers, work/family balance is OK (wished they closed for holidays though)

    Cons

    The warehouses sends the store a ton of merchandise that's not able to go on sales floor, pay and raises are terrible( will need a second job if you are taking care of anyone other than yorself)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    I started out as a cashier and was promoted to assisted manager within 5 months. Its possible to advance, you just have to work hard

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Raleigh, NC
    Current Employee - Assistant Manager in Raleigh, NC

    I have been working at Family Dollar Stores full-time (less than an year)

    Pros

    Room for advancement, your regular customer, pay

    Cons

    Hours, no coverage, can be dangerous (robberies)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Family Dollar Stores Photos

Work at Family Dollar Stores? Share Your Experiences

Family Dollar Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.