Family Dollar Stores Reviews

Updated July 21, 2015
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3.0
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Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
60 Ratings

Pros
  • Most areas support work/life balance (in 11 reviews)

  • Providing great customer service everyday (in 16 reviews)

Cons
  • No work-life balance if on salary (in 21 reviews)

  • upper management works at big publically-traded companies (in 42 reviews)

More Pros and Cons

143 Employee Reviews

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  1. cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Putnam, CT
    Current Employee - Part Time Cashier in Putnam, CT

    I have been working at Family Dollar Stores part-time (More than a year)

    Pros

    fair pay great co workers

    Cons

    upper management could careless about employees. They only care about themselves

    Advice to Management

    get a clue Stop being so selfish.


  2. Caring about employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Doesn't Recommend
    Doesn't Recommend

    Pros

    If you love customer satisfaction, Family Dollar is the place to work. Customer satisfaction is our #1 goal. If the customer is satisfied, we know they will shop with us again. Family Dollar prices are competitive, we strive to have the latest products at the best price.

    Cons

    Family Dollar safety of the employees have become a problem. Due to recent robberies, The Family Dollar Company has not satisfied the workers with adequate security. The safety of the workers should be a #1 priority. The pay is not enough to compensate the amount of work required, and the hours are not enough to sufficiently cover the expectations of the store.

    Advice to Management

    create a schedule that is conducive to all employees. Fairness is expected.


  3. Helpful (1)

    Communication

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    When they want you to know about thins there are meetings, town halls, emails

    Cons

    Be honest with people and do not blindside your staff about moving jobs around. Some times you have someone more qualified that you will not consider

    Advice to Management

    Talk to all on your team not just select


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Nice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Family Dollar Stores full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pays better than most and good benefits

    Cons

    To many hours worked a week

    Advice to Management

    Asst. Managers should be salary to make it easier on all of us


  6. Working for Family Dollar is OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Newark, NJ
    Current Employee - Assistant Manager in Newark, NJ

    I have been working at Family Dollar Stores (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working as an Assistant Manager at Family Dollar, you are very productive and always on the move. you must be people friendly and caring. If you enjoy organizing this is a great job to keep u busy.

    Cons

    At times, even if you are the sweetest person, customers are not . you must stand you ground as the bigger and most professional team member of family dollar. Customers are very rude but ignore it. Only way to get through the day!

    Advice to Management

    Instead of hiring new people from outside try promoting your current workers, especially those who work hard for you guys every single day!


  7. Helpful (3)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor/Manager in Akron, OH
    Current Employee - Supervisor/Manager in Akron, OH

    I have been working at Family Dollar Stores full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Family Dollar is a good company to work for as a regular employee. You go in part time but receive more hours and quickly become full time.

    Cons

    As a manger you will be under staffed and not receive enough payroll to staff your store to reach the companies goals.


  8. Roller coaster ride

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Training Store Manager in Phila, PA
    Current Employee - District Training Store Manager in Phila, PA

    I have been working at Family Dollar Stores full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work is challenging building your own team is a plus being acknowledge for your work is a plus setting the tone In your location opportunity for advancement

    Cons

    Unrealistic time spent in store as management Money could be better Theft is ridiculous no security In risk class 4. Location

    Advice to Management

    Give time to fix a problem and not cover it with a band aid set realistic expectation


  9. Helpful (2)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Phila, PA
    Current Employee - Store Manager in Phila, PA

    I have been working at Family Dollar Stores

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Big selection of products great prices.

    Cons

    Hard physical work. Upper management cutting payroll constantly.


  10. Helpful (2)

    The store just remodeled so the 1st few days were unloading heavy boxes & building shelves.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lafayette, LA
    Current Employee - Customer Service Representative in Lafayette, LA

    I have been working at Family Dollar Stores full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The atmosphere was nice. Some days it can be slow and boring.

    Cons

    Unloading from the truck can be heavy. So think about how much you can handle and obtain help when needed.

    Advice to Management

    Having patience and encouragement makes the employees looking forward to working for the company.


  11. Relaxed office environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Matthews, NC
    Current Employee - Anonymous Employee in Matthews, NC

    I have been working at Family Dollar Stores full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    No hoity or pretentious buyers here. Everyone is focused on driving margin and sales here. Very collaborative environment, solid company invested and interested in the customer.

    Cons

    Lots of uneasiness about dollar tree merger. Some people can be really rigid about processes. Otb process needs more structure.

    Advice to Management

    Keep driving change in all areas as the face of retail is changing



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