Family Dollar Stores Reviews

Updated July 27, 2015
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Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
117 Ratings

Pros
  • Most areas support work/life balance (in 11 reviews)

  • Providing great customer service everyday (in 16 reviews)

Cons
  • No work-life balance if on salary (in 21 reviews)

  • upper management works at big publically-traded companies (in 42 reviews)

More Pros and Cons

261 Employee Reviews

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  1. Helpful (1)

    Not that it matters now...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores full-time

    Pros

    Retail itself can be rewarding if you enjoy organizing and helping people. In this company, upward mobility wasn't hard (mostly because management found better positions and left).

    Cons

    Family Dollar Stores in my area were poorly managed as they couldn't keep the good directors and managers that they had. Managers tend to be over-worked and underpaid with little respect or support.


  2. Helpful (1)

    People Eaters

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Front Royal, VA
    Former Employee - Anonymous Employee in Front Royal, VA

    I worked at Family Dollar Stores

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Reasonable benefits. The place is clean.

    Cons

    The work environment is very tense. The company is very tight with a dollar and the stinginess seriously affects the morale of the employees. Everyone seems to be quick to take credit for the good stuff and just as quick to pass blame for the bad. Folks are afraid of their jobs.

    Advice to Management

    Ease off. Let people do what they're trained and capable of doing.


  3. Helpful (1)

    Area Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Operations Manager in Denver, CO
    Former Employee - Area Operations Manager in Denver, CO

    I worked at Family Dollar Stores (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Top-line oriented providing consistent comp growth and net profit earnings.

    Cons

    Lack of focus on team development and difficult environment to sustain a conducive work/life balance.

    Advice to Management

    Support the growth and development of every associate at every level to improve sustainability and better results moving forward.


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  5. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Indianapolis, IN
    Former Employee - Csr1 in Indianapolis, IN

    I worked at Family Dollar Stores full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Enjoyed helping customers. Enjoyed working with the employees. Liked my job and had hopes to advance in the company as an associate manager.

    Cons

    Poor and unfair management showed discrimination. No job description was given, no orientation was done, no direction or guidance from management.

    Advice to Management

    Be fair to all employees both NEW and existing employees. Watch for discrimination! Be a good leader and train employees well so they can have a fair chance to succeed and pursue a successful career with the company.


  6. Helpful (1)

    As a manager you are expected to be a jack of all trades. Attempting to maintain store appearance and restock the store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Philadelphia, PA
    Former Employee - Store Manager in Philadelphia, PA

    I worked at Family Dollar Stores full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Manager salary average for industry benefits average. eligible after 30 days

    Cons

    Not enough payroll to maintain store and restock . most stores have cases on the sales floor waiting for someone to put them up

    Advice to Management

    Give store managers the tools to make the store up to your expectations.


  7. Helpful (1)

    No career growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Team Leader in Round Rock, TX
    Current Employee - District Team Leader in Round Rock, TX

    I have been working at Family Dollar Stores (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Its a job, district management has a strong presence in the stores.

    Cons

    Hiring outside of company for upper management positions when current senior management is qualified. heir reasoning is they want to keep the top 20% performers at store level as long as possible in order to get the most out of them.

    Advice to Management

    Take care of your top 20% performers, work closely with your middle 70% who are the heart of your company, and prepare them for advancement.


  8. Helpful (2)

    unfair

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Dollar Stores

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay is okay and benefits are great.

    Cons

    There is no team work. Your dedication to the company is not appreciated. Long hours no work life balance at this company.

    Advice to Management

    No work life balnce


  9. Helpful (2)

    Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Family Dollar Stores full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Nice customers, store hours aren't too bad, you start building vacation hours fairly quick. Holiday pay for Easter

    Cons

    No room for advancement. Low pay, too much is expected of assistant managers. Sick hours are only for store managers. Store managers change their hours to look like they actually work the required amount. Unfair practices when promoting,

    Advice to Management

    Treat your assistant managers with respect and give fair pay raises.


  10. Helpful (1)

    Manager review of Family Dollar

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Family Dollar Stores full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay was very good and if you had a new store with good employees. The job was awesome.

    Cons

    The turnover rate is very very high. From associates to District Managers/ Area Operation Managers.

    Advice to Management

    To have all management from DM through CEO work a couple of weeks in a variety of stores. They have lost touch with the employees that deal with the public, A lot of their ideas/plans work out great on paper, but in real life they are far from perfect.


  11. Helpful (2)

    they need to care about their employees more

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Family Dollar Stores full-time (More than a year)

    Pros

    I love my manager at the store where I work.

    Cons

    All the stores that I have worked in or shopped at were way too hot in the summer and way too cold in the winter. They do not make sure to have more than one person open the store ( I find that dangerous)

    Advice to Management

    listen to your employees!!



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