Family Dollar Stores

  www.familydollar.com
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Family Dollar Stores Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

2.4 559 reviews

40% Approve of the CEO

Family Dollar Stores Chairman and CEO Howard R. Levine

Howard R. Levine

(314 ratings)

28% of employees recommend this company to a friend

Review Highlights

Pros
  • Hourly associates are paid fairly and can maintain work-life balance(in 8 reviews)

  • Very professional when it comes down to customer service(in 12 reviews)


Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments(in 19 reviews)

  • You get the impression that some stores have been abandoned by upper management(in 31 reviews)

151 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Long, hard days

    Assistant Store Manager (Former Employee) Stone Mountain, GA

    ProsDecent manager pay, flexible scheduling.

    ConsOver working, long hours, under-manned.

    No, I would not recommend this company to a friend

     

    Fun but lots of work.

    Anonymous Employee (Current Employee)

    ProsI work with a great group of people and it's nice to be close to home.

    ConsLong hours and low grade equipment. It's is great learning experience.

    Advice to Senior ManagementNeeds more training and better equipment to run the stores.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Leadership has good intentions

    Manager (Current Employee) Matthews, NC

    ProsStrong work/life balance, recognition by leadership.

    ConsTry to operate too lean. Unfortunately this probably just comes with the territory. However, it is to the point where it can stunt your growth if your trying to break through from individual contributor to manager.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Everyday retail opportunity

    District Operations Manager (Former Employee) Charlotte, NC

    ProsLongevity of employment. Opportunity for growth

    ConsRetail is retail, long hours and more work than the average person thinks.

    Advice to Senior ManagementIncrease the education and growth opportunity for employees. Hire more full time and pay part time a higher wage and benefits. This would help employees be able to stay with the company longer and offer future growth for the employee and pay off in longer term employees, internal growth and bench strength for the company.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Helpful to my livelihood but not necessarily my career.

    Anonymous Employee (Former Employee)

    ProsGood benefits. Fair pay. Relatively stable until about 2008.

    ConsPoor communication between management and team members for many years. Transition to "blue" culture was way too slow. Mismanagement including overstaffing; there were several rounds of job cuts in my 15+ years there, including the one which eliminated my position.

    Advice to Senior ManagementGet a new board of directors. Quit pretending you're serving families and just admit you're in it to make a buck.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Helped in the short term, but frustrating in the long term

    Team Member (Current Employee) Ivanhoe, CA

    Prosflexible schedule, convenience of working in a retail store.

    ConsLack of manpower, favoritism towards other employees, no benefits for part-time employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Challenging

    Merchandising (Current Employee) Matthews, NC

    ProsGreat people to work with

    ConsUpper management resistant to change

    Advice to Senior ManagementListen to what your people have to say without retaliation

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Assistant manager

    Assistant Store Manager (Current Employee) Bradford, VT

    ProsNice customers, good manager, flexible hours, health insurance for working 30 hours.

    ConsLots of nights, weekends and holidays worked. Corporate has no clue about what it really takes to run a clean, successful store. All they care about is $$ and they assume ALL employees are stealing. Must have open schedule so it's impossible to have 2nd job.

    Advice to Senior ManagementCome work in a store on truck delivery day on the 1st of the month!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Manager

    Store Manager (Current Employee)

    ProsBenefits are good as any other company

    ConsSalary could be much better

    Advice to Senior ManagementNeed more payroll in stores

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    A Compelling Place to Work, Shop, and Invest ... Would Be a Great Change for Family Dollar

    Anonymous Employee (Current Employee) Matthews, NC

    ProsSome internal growth opportunities, though these have dried up in some departments as corporate growth has slowed. Decent benefits.

    ConsHorrible corporate office environment reflects the company's overall philosophy - if it's only partly broken, move pieces around and pretend it's shiny and new. I've worked in a lot of environments and almost none of them were fancy, but the physical condition of the larger of the corporate offices is just pathetic: badly lit, bare carpet, dirty walls, few conference rooms (which are hoarded like gold), small, scarce, and dirty bathrooms, etc. Folks who work in this building get the message right away - you are not valued.

    Further, constant reorganization and position shuffling (at least every 6 months) greatly reduces employee incentive to invest personal capital into even high-value projects. Constant attrition in senior positions exacerbates this issue. The result is a culture of avoidance, where new initiatives get bodded down in the muck of old orphaned projects, which of course are now vital to operations and have no budget for remediation (assuming anyone would actually stick his or her neck out to own the effort).

    Advice to Senior ManagementStop paying lip service to the idea that corporate employees are important and actually invest in them. It may mean selling and going private first so that Wall Street doesn't stand in the way. That approach seems to have worked pretty well for Dollar General, since they now are the unquestioned leader in this segment.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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