Family Dollar Stores

  www.familydollar.com
  www.familydollar.com
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Family Dollar Stores Reviews

Updated September 8, 2014
Updated September 8, 2014
613 Reviews
2.4
613 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
345 Ratings

Review Highlights

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 8 reviews)

  • Very professional when it comes down to customer service (in 12 reviews)


Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 19 reviews)

  • You get the impression that some stores have been abandoned by upper management (in 31 reviews)

More Highlights

80 Employee Reviews Back to all reviews

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  1.  

    Be Ready

    Current Employee - Assistant Store Manager  in  San Antonio, TX
    Current Employee - Assistant Store Manager in San Antonio, TX

    I have been working at Family Dollar Stores full-time for less than a year

    Pros

    There is plenty of opportunity for advancement for assistant store managers

    Cons

    Plenty of hard work to do to keep store operating at its peak. Hours can be limited at times.

    Advice to ManagementAdvice

    Keep the up and coming managers moving forward in there career plans

  2.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Family Dollar Stores full-time for more than 3 years

    Pros

    good pay for what you do

    Cons

    lots of hours with little payroll

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Family Dollar is What you Make of It...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Buffalo, NY
    Current Employee - Store Manager in Buffalo, NY

    I have been working at Family Dollar Stores full-time for more than 3 years

    Pros

    Salary, being able to write your own schedule, creating meaningful relationships with your staff and customers, gaining experience in many aspects of retail - inventory management, human resources, asset protection, etc. The opportunity to make decisions for your store whether it be hiring, merchandising, etc. is wonderful and really makes you feel successful at the end of the day.

    Cons

    The company does not put the focus on or allocate resources for maintenance upkeep in stores. There is too much of a battle to get things fixed. Otherwise, I have no complaints. Payroll is tight, sure, but if you take the time to build the right team and create a fun working environment then it is fine. When I took my store over sure I put in several 60-70 hour weeks to get the store up to snuff and build my team. Today, I never work over 52 hours a week and do it in 5 days. It is all about how you write the schedule, maximize your time in the building, and stop complaining about the work that needs to be done and just do it.

    Advice to ManagementAdvice

    Take more time to really get to know and invest in your store teams. Also, put yourself in the customer's shoes and take a look at what many of the physical conditions of our stores look like. It is not pretty. Invest in regular store maintenance and take care of the stores we have before opening any new stores. Hopefully these things will change once Dollar Tree comes in.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great workplace but a little top heavy in corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  Marianna, FL
    Current Employee - Department Manager in Marianna, FL

    I have been working at Family Dollar Stores full-time for more than a year

    Pros

    Open environment for managers to coach their teams for outstanding performance through flexible accountability.

    Cons

    Too many issues with open communication from corporate with regards to budgets and volume.

    Advice to ManagementAdvice

    Work to increase the level of communication from the corporate team. Also find ways to arm the management teams with as much information as possible. We need to give a more detailed report to the supply chain network as to volume estimates and anticipated volume spikes.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Treated fairly and rewarded for performance until politics of new supervisor showed discrimination.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager  in  Orlando, FL
    Former Employee - District Manager in Orlando, FL

    I worked at Family Dollar Stores full-time for more than 5 years

    Pros

    Hard work and performance paid off with comparable bonuses at the store manager level.

    Cons

    Steady performance means nothing if you have the wrong supervisor.

    Advice to ManagementAdvice

    Facts are facts when it comes to the numbers, don't let personalities get in the way of awarding bonuses.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Great culture with transparent leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Family Dollar Stores full-time for more than 5 years

    Pros

    work-life balance, culture, opportunity for advancement, 401k match

    Cons

    benefits are costly, stock options

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company to start a career! Lots of upward mobility if you are willing to put in the work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Allocator  in  Matthews, NC
    Current Employee - Allocator in Matthews, NC

    I have been working at Family Dollar Stores full-time for more than a year

    Pros

    401(k) matching, employee stock discount program, initiative based projects, management listens to concerns and attempts to help when possible. Open door policy actually means open door. I speak with my SPV on a regular basis in order to bounce ideas off him.

    Cons

    Middle of the road pay, Lots of meetings, Semi-repetitive work. Not encouraged to try free lance projects very often. The systems FD uses are a bit outdated. Because of this, the company uses a lot of work arounds and excel based tools in order to keep existing outdated systems.

    Advice to ManagementAdvice

    Allow employees to plan their own futures and guide them on the right moves to get them going there. Allow for a lifelong career plan and actually make it happen.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Has been a great learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Family Dollar Stores

    Pros

    They allow you to self manage yourself and not micro manage.

    Cons

    They have already hand selected who they want to advance and mive uo within the company. Not a lot of development and help to advance and grow within the company.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very competitive pay with other companies of its small box retail stores and your past experience!!

    Current Employee - Store Manager  in  Zwolle, LA
    Current Employee - Store Manager in Zwolle, LA

    I have been working at Family Dollar Stores full-time for more than a year

    Pros

    Family Dollar is a very friendly environment.

    Cons

    Of course, payroll is always challenging. You just have to find the right crew!!

  11.  

    It is good, pay is not that great but to be expected and the store I work for has good management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Danville, WV
    Current Employee - Cashier in Danville, WV

    I have been working at Family Dollar Stores part-time for less than a year

    Pros

    Good people to work with and good co-workers and benefits are surprising.

    Cons

    hmm not many, multitasking and constant business sometimes.

    Advice to ManagementAdvice

    Needs to have training opportunities for good workers with management potiential.

    Recommends
    Neutral Outlook
    Approves of CEO

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