Family Dollar Stores

  www.familydollar.com
  www.familydollar.com

Family Dollar Stores Reviews

Updated November 24, 2014
Updated November 24, 2014
668 Reviews
2.3
668 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
367 Ratings

Review Highlights

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 11 reviews)

  • Fast-paced job, able to interact one on one with customers to provide excellent customer service (in 16 reviews)


Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 21 reviews)

  • Upper management is not in touch with reality in daily store operational challenges (in 42 reviews)

More Highlights

173 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Need more time off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Family Dollar Stores (more than 5 years)

    Pros

    Training, advancement, working with truly great people

    Cons

    Work/home life balance, spend too much time alone

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    excellent co workers and great atmosphere where the people are like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Stroudsburg, PA
    Former Employee - Customer Service Representative in Stroudsburg, PA

    I worked at Family Dollar Stores part-time (less than an year)

    Pros

    co workers, customers, fun place to work

    Cons

    low salary, benefits, hours were scattered

    Recommends
  3.  

    working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    ordinary i would have to say

    Cons

    nothing ever happens, just a regular position

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Easy but not enough hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores part-time (less than an year)

    Pros

    The work is easy. Part time gets offered some benefits. The environment is good(for the most part)

    Cons

    It's pretty boring when it's not busy. They also don't give their employees enough hours. No one can live off of less than 10 hours a week.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    New Management for DC's On boarding Formal Training nonexistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager in Ashley, IN
    Former Employee - Area Manager in Ashley, IN

    I worked at Family Dollar Stores full-time (less than an year)

    Pros

    Stability of Company
    Company Values
    Good compensation
    Professional advancement is possible

    Cons

    Negative documentation of performance only & nothing positive
    No communication of any dissatisfaction of performance as it occurs so you are aware to make changes
    Incapable to handle different management styles and ideas
    Accepting of current management negative reinforcement

    Advice to ManagementAdvice

    Communication coaching of any dissatisfaction of performance as it occurs so you are aware to make changes to make a more cohesive team for workers as well as management.
    Negativity invites negativity smiling to their face and negative behind their back

    Doesn't Recommend
    No opinion of CEO
  7. 2 people found this helpful  

    Challenging

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    Fast advancement opportunities. Compensation is average.

    Cons

    Very little payroll. Work alone half your shift and do 90 percent of all the work

    Advice to ManagementAdvice

    To run a store effectively let store managers know what budget is on a consistent basis and don't cut hours midweek after a schedule is made.

  8.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assisted Manager in Harper Woods, MI
    Current Employee - Assisted Manager in Harper Woods, MI

    I have been working at Family Dollar Stores full-time (more than an year)

    Pros

    I had a chance to help clients who needed help. lots and, lots of customer service. being a assistant manager was a great experience. the manager at that store was very cool...

    Cons

    you will work. period.

    Advice to ManagementAdvice

    keep doin what you do. you work very, very hard with the limited rescources they give you.. you are great. Rich is "the man"

    Doesn't Recommend
    Neutral Outlook
  9. 1 person found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Family Dollar Stores full-time (more than 5 years)

    Pros

    Good Co-Workers, work/family balance is OK (wished they closed for holidays though)

    Cons

    The warehouses sends the store a ton of merchandise that's not able to go on sales floor, pay and raises are terrible( will need a second job if you are taking care of anyone other than yorself)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    I started out as a cashier and was promoted to assisted manager within 5 months. Its possible to advance, you just have to work hard

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Raleigh, NC
    Current Employee - Assistant Manager in Raleigh, NC

    I have been working at Family Dollar Stores full-time (less than an year)

    Pros

    Room for advancement, your regular customer, pay

    Cons

    Hours, no coverage, can be dangerous (robberies)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    A complete let down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Memphis, TN
    Former Employee - Store Manager in Memphis, TN

    I worked at Family Dollar Stores full-time (more than an year)

    Pros

    The salary was quite impressive, my fellow store managers were quite pleasant and those who cared about their jobs were very helpful in times of need.

    Cons

    To received no real training for what was expected of me on a daily basis. I was given two weeks worth of semi training when I was suppose to have received four. I learned everything that I needed to know on my own through trial and error or common sense. Field management turn over is high which makes for a very flexible and adaptable attitude. I was always being retrained on the "proper family dollar way" but it was different with each person.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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