Family Dollar Stores

  www.familydollar.com
  www.familydollar.com

Family Dollar Stores Reviews

Updated October 16, 2014
Updated October 16, 2014
635 Reviews
2.3
635 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
353 Ratings

Review Highlights

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 11 reviews)

  • Very professional when it comes down to customer service (in 14 reviews)


Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 19 reviews)

  • Upper management is not in touch with reality in daily store operational challenges (in 39 reviews)

More Highlights

167 Employee Reviews Back to all reviews

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  1.  

    New Stores Are A Little Chaotic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Quinlan, TX
    Current Employee - Customer Service Representative in Quinlan, TX

    I have been working at Family Dollar Stores part-time (less than an year)

    Pros

    Decent pay, benefits, etc. It appears to be relatively easy to grow in the company. The system is pretty easy to understand.

    Cons

    Lots of problems in working in a new store, such as a constantly changing schedule, part-time hours (unless you're management, but even then sometimes you don't get as much as you like). Always running out of necessities like bread, milk, and eggs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    challenging and exciting, learning experience everyday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Springfield, IL
    Current Employee - Store Manager in Springfield, IL

    I have been working at Family Dollar Stores full-time (more than an year)

    Pros

    corporate would already planogram your entire store and give you the supplies to do it with the power to innovate if you have to.

    Cons

    most of the time working by yourself

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Shelby, NC
    Current Employee - Customer Service Representative in Shelby, NC

    I have been working at Family Dollar Stores part-time (more than an year)

    Pros

    Gain clerical experience working with funds

    Cons

    Low pay, long hours, and a lot of stock

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    So-so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Baltimore, MD
    Former Employee - Assistant Store Manager in Baltimore, MD

    I worked at Family Dollar Stores full-time (less than an year)

    Pros

    Convenience to home, rotating employee discounts

    Cons

    Urban environment, less than staff paraprofessional demeanor

    Advice to ManagementAdvice

    Treat employees better

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    High work volume, little recognition, big morale problem

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Charlotte, NC
    Current Employee - Analyst in Charlotte, NC

    I have been working at Family Dollar Stores full-time (more than an year)

    Pros

    Lots of exposure. Big company that, theoretically, has a lot of opportunity.

    Cons

    Ridiculously high work volume and manual process that make everything frustrating. At least in merchandising and supply chain, the majority of the middle managers are in their 20s and early 30s. They know nothing about how to manage effectively and are too arrogant to admit it. Upper management turns over every couple of years because, well, that's how upper management works at big publically-traded companies. Overall, it is pretty much a zoo, but FDO is a good company to have on your resume. Just know that no matter how much lip service the company may give to your "career development" (and they do love to give lip service to "succession"), ultimately you own your career and that will likely include moving to another company within 2-5 years.

    Advice to ManagementAdvice

    Compensation, vacation, and work-from-home policies are starting to really lag the competition. Do another one of those completely unclassy rounds of mass layoffs and you'll be sure to be no one's employer of choice.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    It has been rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Retail Store Manager in Hampton, SC
    Current Employee - Assistant Retail Store Manager in Hampton, SC

    I have been working at Family Dollar Stores full-time (less than an year)

    Pros

    It pushes you like never before to work smart and not hard.

    Cons

    Long hours and sometimes not enough hours.

    Advice to ManagementAdvice

    Making sure you have great communication with your team. Make sure u listen when they have concerns. If they not happy,it will show.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good place to work, not very good management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in El Paso, TX
    Current Employee - Assistant Store Manager in El Paso, TX

    I have been working at Family Dollar Stores full-time (more than 5 years)

    Pros

    flexible, friendly coworkers, good environment, not a large group of people to work with that is a plus.

    Cons

    work-life balance, managers (some are really bad), promotions are good but only happen because people leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Cool.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    Meeting and helping customers is the most that I liked working for Family dollar.

    Cons

    A lot of work and not enough pay

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Overpromise and underdeliver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Family Dollar Stores full-time (more than 3 years)

    Pros

    Large, growing company with good people at store level. Opportunity for career growth and advancement. Hourly associates are paid fairly and can maintain work-life balance. Good benefits for full-time associates.

    Cons

    Upper management is not in touch with reality in daily store operational challenges. Payroll is rarely adequate to operate store effeciently. No work-life balance if on salary. Many more men at higher management levels.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    I enjoy most days working at Family Dollar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Keenesburg, CO
    Current Employee - Assistant Store Manager in Keenesburg, CO

    I have been working at Family Dollar Stores full-time (more than an year)

    Pros

    Most DM work with stores to make sure things get done. You are able to move up really fast.

    Cons

    Pay roll and their merchandising suck.

    Advice to ManagementAdvice

    Stop building so many stores and pay attention to the ones you already have.

    Recommends
    Neutral Outlook
    Approves of CEO

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