Family Video Reviews

Updated July 26, 2015
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5.0
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Keith Hoogland
2 Ratings

Pros
  • Free movies - ability to view movies before they release to the public (in 35 reviews)

  • Free rentals and get to watch movies before the DVD release (in 22 reviews)

Cons
  • with no breaks to rest or eat a meal with anything resembling nutritional value (in 58 reviews)

  • Upper management boasts about keeping their stores open during snow storms without any concern for employees (in 27 reviews)

More Pros and Cons

26 Employee Reviews

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  1. assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Family Video full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free movies before street date. Half priced game and movie rentals. Plus if you do your job... they reward you with free rentals of all movies that have been out longer than two weeks. Awesome company. Ive been here 3 years. Im gonna hate to leave. i can't say enough good things about this company.

    Cons

    Only bad part is having to be there so late. Open til midnight and work most weekends and hoidays. Not fun for a mom of young children.


  2. I have really enjoyed working for this company for the past four years.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Video

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great employees to work with and bosses.

    Cons

    None. Do your job and you'll be fine.


  3. Helpful (1)

    Great company that teaches you the basics of business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cleveland, OH
    Current Employee - Customer Service Representative in Cleveland, OH

    I have been working at Family Video

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great job with commission that teaches you about business

    Cons

    Scheduling hours and pay increases

    Advice to Management

    Provide better incentives for better employees to stay on


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fun place to work for the RIGHT PERSON.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Family Video full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Free movies. Commission, flexibility. This place is a dream to work for in my opinion. I'm sure it is different for everyone. I started 50 cents above minimum and now make a dollar more than that. In less than a year I have worked my way from part time to assistant manager. I honestly love my job. When I graduate I would love to move even further up in the company.

    Cons

    No real breaks. There is a pretty high turnover rate as well. It seems that it takes a certain type of person to excel at this job. You must be motivated and a hard worker. Everything you do is tracked. If you aren't doing your job, EVERYONE knows it. This could be viewed as a pro as well. They get rid of the bad apples pretty fast. This company isn't afraid to fire you.

    Advice to Management

    Have cameras in all locations.


  6. Incredible Opportunities!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management

    I have been working at Family Video full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growing Business. Unlimited professional growth. Highly competitive compensation and benefit package. Coming from the financial services industry, I was very impressed with the fact that my pay AND future earning potential is DIRECTLY tied to my individual performance.

    Cons

    I wish I started my CAREER here sooner! I have NO regrets and can't say anything negative about the company or the direction we are going.

    Advice to Management

    Keep growing, providing opportunities and inspiration!


  7. Family Video is a unique, empowered company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Video full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity, Strong and inspiring Senior Leadership team, growth both in company size and personal.

    Cons

    In my time with the company I have been unable to identify any cons.

    Advice to Management

    Continue to do what you have been doing.


  8. Fun, Fast Paced Work Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sterling Heights, MI
    Former Employee - Anonymous Employee in Sterling Heights, MI

    I worked at Family Video part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Obviously, the best part about working for a video store is you literally watch movies while you work. But Family Video has SO many perks - you earn commission on just about everything you do. There are ways to earn free movie rentals. FV also offers MANY opportunities for advancement. They are very flexible with your schedule and other than customers, I can honestly say I have never experienced any horrors at Family Video.

    Cons

    Grouchy customers when DVD's don't play or if they have late fees - but Family Video has the best approach to solve those errors! Other than that, It would just have to be late hours and working holidays.

    Advice to Management

    Shorten hours on holidays... that is all.


  9. Fun environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder in Austintown, OH
    Former Employee - Keyholder in Austintown, OH

    I worked at Family Video full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun people to work with, love talking about movies with customers. Becomes like a family.

    Cons

    Stress of keeping sales up.


  10. Great College Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Family Video part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great work family. Everyone was welcoming and inclusive. Schedules were relatively flexible for school. Pay was way more than my previous part-time jobs. Great atmosphere to work in.

    Cons

    Since the amount of employees was low, it was hard to switch schedules around. Some of the policies made it difficult to interact with customers in a positive way. Making calls about late movies and late fees.


  11. Friendly laid back atmosphere, Great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Utica, MI
    Former Employee - Shift Leader in Utica, MI

    I worked at Family Video full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dress semi-casual, watch movies all day, recommend movies people have not seen. Not much "Busy work"

    Cons

    Limited hours, people constantly leaving and being hired.

    Advice to Management

    To employees trying to go above and beyond acknowledge them. Good staff is hard to come by



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