Farmers Insurance Group

  www.farmers.com
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Farmers Insurance Group Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

2.9 721 reviews

58% Approve of the CEO

Farmers Insurance Group CEO Jeff Dailey

Jeff Dailey

(230 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • Farmers goes out of it's way to help give a good work-life balance(in 33 reviews)

  • Depending on which way the wind would blow, you could possibly work from home(in 15 reviews)


Cons
  • Work-life balance could be improved upon - we are expected to work while on PTO(in 26 reviews)

  • Upper management in this company is like a game of musical chairs(in 29 reviews)

156 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Grateful but ready to move on. Im wasting brains cells here.

    CSA II (Current Employee)

    ProsFlexibility of making decisions on a call

    ConsThe managers themselves do not care about the employee

    Advice to Senior ManagementManagement needs training as well.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A waste of time

    Anonymous Employee (Former Employee)

    ProsYou really have the opportunity to become your own boss. And along the way you become close with people that have been running their own agency.

    ConsThe rates where so terrible that I couldn't give policy away. It's ok when you have a idea of what type of customers that the company is looking for. But when you are just throwing something on the wall, and hoping that it sticks is not a good feeling.

    Also if you are a agent in training you are on your own. They help a ton at the start because the recruiter gets a bonus, but after that they could care less of your future.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Behind the times

    Anonymous Employee (Former Employee)

    ProsIt's easier to shine on a last place team.

    ConsIt's a last place team.

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Slowly losing a great Company culture

    Senior Sales Manager (Current Employee)

    ProsVery 'blue collar' company that appreciates hard work. Pay is a little below competitors in the industry but Farmers offers above average benefits that can easily make up for it. Large enough company that there is ample opportunity for advancement especially if you are willing to relocate for those opportunities. The overall company culture used to be great but has steadily diminished as Farmers has struggled with profitability and growing surplus.

    ConsAll of the major competitors are light years ahead of Farmers with pricing technology and stability. Poorly designed Auto and Home products have left the company unprofitable for many years which means large price increases and poor customer satisfaction. We have been promised for the last 7 years that Product Management "has the answer" but the constant merry-go-round of Product Managers who leave Farmers for better jobs leaves us with the same problems over and over. Large numbers of good Agents have also been leaving over the last 3 years because they have become so noncompetitive in the marketplace. The only way they have managed to get on trajectory to be profitable again was laying off many employees and introducing multiple budget cuts throughout each year.

    There has been a great deal of turnover on the corporate side of the company due to loss of confidence on whether or not Farmers can compete in today's market. Since the pension program was phased out, Farmers has actually gone backwards in total compensation each year and it becomes increasingly easier to find better pay and total comp at other insurance companies for the same job.

    Advice to Senior ManagementEastern expansion and "smoke & mirrors" sales gimmicks won't improve agent/employee confidence or bring back a great culture. Someone needs to address the elephant in the room; Farmers doesn't know how to create and price products except for in West coast states.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Horrible Experience

    Insurance Agent (Former Employee) Independence, OH

    Prosmost people have heard of farmers

    Consrates are not competative,hard to sell

    Advice to Senior Managementmore hands on training

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Senior Claims Representative

    Senior Claims Representative (Former Employee) Olathe, KS

    ProsI was able to make a decent salary and take tests to boost my salary.

    ConsI thought the management was bad, and the job was tedious.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good Company with Bad Management

    Field Claims Representative (Former Employee) Salt Lake City, UT

    ProsSuccessful Company. Good benefits. Company is growing.

    ConsManagement and corporate management ladder structure. Local Managers and supervisors are definitely lacking. Poor management and leadership from local manager and supervisors. Manager and supervisors are in it for themselves and don't seem to care about employees. Lack of trust between employees and management. No periodic raises given. Management holds employees back from advancing in the company.

    Advice to Senior ManagementLearn to be true leaders and lead by example. Take care of your employees and treat them like assets.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Political and it's about who you know

    Anonymous Employee (Current Employee) Caledonia, MI

    ProsI met some of my very best friends working here.

    ConsGetting a higher position in another area is all political, who you know and who you are willing to step on to get there. Unrealistic expectations, your boss will take credit for your ideas.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Stay away unless you have previous experience or no life out of work.

    Farmers Insurance Agent (Former Employee) Cherry Hill, NJ

    ProsOther agents are friendly, most of the trainers and sales managers are nice and do want to help you succeed. They throw a lot of events with some great food. Really great training.

    ConsTo just survive, the hours you need to put in are extreme. I was there from 7:30am to 8pm four days a week, eating lunch at my desk. The rates are not competitive enough, so it makes the sales so difficult. Successful agents have worked well past 9pm each day or had previous insurance experience or family in insurance to help feed their quality leads. If you are first starting out, I recommend working as a producer instead. If you have to start paying back your subsidy (that you are forced to take). Balance is due in full or divided in monthly payments over 3 years, so the longer you stay, the more you have to pay (unless by some miracle you exceed your sales goals. If you cannot pay, they take you to court, even if you try to work with them to figure out another payment schedule that fits with your budget.

    Advice to Senior ManagementWork with your team to figure out the rates so it is not nearly impossible to sell policies. I've worked with three of the biggest insurance companies in the area and this was by far the worst with rates. Offer a no-subsidy option for agents.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The parking lot perfume vendor of Insurance business.

    Farmers Insurance Agent (Former Employee) San Diego, CA

    ProsYou can learn a lot about sales world. Very informative on how to be a business owner. One can set hours etc...

    ConsNo financial support to getting agency off ground. Lots of mis-labeled incentives that are labeled as a Salary to be repaid later. It turns out it is a loan on all of the B.S. things one is forced to contribute too, such as overpriced E&O, Advertising that is ineffective, etc... You end up paying for mail ads that are thrown away by clients or get asked to please stop mailing.

    Advice to Senior ManagementLearn from other successful agency creation models where the company actually sets up legitimate agency in exchange for actual salary with incentives for performance. If you just look at the size, quality, and consistency of competing agencies vs. Farmers agents, it is a joke. I have seen Farmers Agencies that literall are a box-car with a vinyl banner tied on to it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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