Farmers Insurance Group

  www.farmers.com
  www.farmers.com
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Farmers Insurance Group Reviews

Updated September 26, 2014
Updated September 26, 2014
791 Reviews
3.3
791 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
264 Ratings

Review Highlights

Pros
  • Farmers goes out of it's way to help give a good work-life balance (in 34 reviews)

  • Depending on which way the wind would blow, you could possibly work from home (in 16 reviews)


Cons
  • Work-life balance could be improved upon - we are expected to work while on PTO (in 28 reviews)

  • Upper management in this company is like a game of musical chairs (in 30 reviews)

More Highlights

169 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Nice co-workers, frustrating work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Claims Representative  in  Olathe, KS
    Former Employee - Bilingual Claims Representative in Olathe, KS

    I worked at Farmers Insurance Group full-time for less than a year

    Pros

    The benefits are good, you build strong relationships with team members (mainly because of feeling like you're all in the trenches together), and the employee discounts are good.

    Cons

    The work environment was incredibly frustrating. The job itself is not complicated, but jumping through hoops and dealing with management's strategies made each day a challenge. When innumerable people leave the office at the end of the day to cry or drink away their troubles, you know the company culture is not a good one. I do not leave jobs until I've been there at least a year... I started looking to get out at 6 months, and got out at 9.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good days bad days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Olathe, KS
    Current Employee - Anonymous in Olathe, KS

    I have been working at Farmers Insurance Group full-time for more than a year

    Pros

    Mostly nice people, decent pay at 12 an hour starting

    Cons

    Too much gossip and drama, hostile environment, stressful

    Advice to ManagementAdvice

    More time spent training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Very Toxic Environment to Work At

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Los Angeles, CA
    Former Employee - Senior Manager in Los Angeles, CA

    I worked at Farmers Insurance Group full-time for more than 3 years

    Pros

    - The people are the best. The Farmers Family is great
    - Salaries are OK compared to other places in Los Angeles
    - You get to learn a lot about insurance and state laws

    Cons

    - Farmers is extremely political environment. You have to watch your back all the time.
    - After a merger a group of incompetent employees took over mid and senior level management positions without having the "Junior" level skills. So you have to take it from lots of unqualified people and be OK with that.
    - It seems like Business and IT team work against each other as if they are in some kind of a war. Recent changes made stuff even worse in some departments.
    - Directors and above in IT, think they own the company and they threat employees like slaves. I hate saying it but its the truth. Some of them have no ethics whatsoever
    - Oh and their recruitment sucks. They won't accept internal recommendations but they end up bringing in the most untalented people (their "friends") for interviews.

    Advice to ManagementAdvice

    Bring your old team back

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group

    Pros

    Fun co-workers, can work your own hours.

    Cons

    You are not treated as a person.

  6.  

    Too many hands with too little work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Los Angeles, CA
    Former Employee - Analyst in Los Angeles, CA

    I worked at Farmers Insurance Group as a contractor for more than 5 years

    Pros

    The employees never leaves. Everyone here sees to be here for over 15+ years. Everyone is nice and is a lax environment.

    Cons

    Not enough work. You will find yourself making up work and being creatives. If you like to sit around with not much to do and count the minutes going by....

    Advice to ManagementAdvice

    Consolidate work and management need to look at the real work and not making up work

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    dont wast your time nore money

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group

    Pros

    some good people here. but they are few and far between

    Cons

    sales directors are not helpfull

  8.  

    Knowing the difference between this and similar companies I would not recommend this company to a friend.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group full-time for more than 5 years

    Pros

    Nice office, safe work environment, easy commute to the office, never a shortage of work to be done.

    Cons

    You are just a number, the push is always on for better, bigger, faster, more. No consideration is given to the human factor. You either meet the numbers or you are out the door.

    Advice to ManagementAdvice

    Seniority should matter. Give more consideration to an employee who has stuck with you and not just give preference to the person who you have the most in common with. Treat them like people not just a number on a spreadsheet.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    It was very poor. Management was worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent
    Former Employee - Insurance Agent

    I worked at Farmers Insurance Group full-time for more than 10 years

    Pros

    unlimited $$ growth opportunity, manage self and time

    Cons

    Leadership was hard to find. Corporate leadership was always in change and never had stability for 10 plus years.

    Advice to ManagementAdvice

    Do what you say your going to do.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Pay is fair, but company has unrealistic performance expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Claims Adjuster  in  Dallas, TX
    Former Employee - Property Claims Adjuster in Dallas, TX

    I worked at Farmers Insurance Group full-time for more than 5 years

    Pros

    Hourly pay, so you get paid overtime when you work over 40 hours
    Benefits are good
    Claim load is fair and you are not overburdened with claims

    Cons

    Management pressures employees to handle claims perfectly and not make mistakes
    Job security
    Employee morale
    Not a lot of options for growth if you aren't mobile or you don't live in Olathe, Oklahoma City, Grand Rapids, or LA

    Advice to ManagementAdvice

    I would recommend not putting so much pressure on employees to meet metric goals year after year. The metrics are fair on a large scale basis, but not on an individual level. Mistakes are punished severely and not viewed as learning opportunities. Many of your adjusters don't feel secure in their jobs and it has led to a large amount of turnover in the office I worked in. The company supposedly switched to a behavior based approach, but it still relies almost solely on numbers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Disappointing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group full-time for more than 3 years

    Pros

    Has helped pay for college. Casual dress code. Hours are great.

    Cons

    Micromanagement. Favoritism. Not many opportunities to move up. Supervisors are unable to tell direct reports what they need to improve on or what they do well on a regular basis.

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