Fastenal

  www.fastenal.com
  www.fastenal.com

Fastenal Reviews

Updated November 7, 2014
Updated November 7, 2014
655 Reviews
2.9
655 Reviews
Rating Trends

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Fastenal President, CEO, and Director Will Oberton
Will Oberton
405 Ratings

Review Highlights

Pros
  • Part time work is great for a high school student of a full time college student (in 48 reviews)

  • It was a good place to learn and get promoted (in 14 reviews)


Cons
  • Starting at part time for minimum wage with a four year degree is ridiculous (in 48 reviews)

  • Upper management wants a lot from you and doesn't give much to any in return (in 39 reviews)

More Highlights

180 Employee Reviews Back to all reviews

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  1.  

    Fastenal Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Fastenal part-time (less than an year)

    Pros

    Casual attire. Focus on continuing education.

    Cons

    No one wanted to help me learn. I had never worked in that kind of environment and no one was willing to train me. I got left alone in the store by myself the second week and I almost quit. There is a lot to learn. It is attainable, but management needs to help the employees one on one or with a trainer. An online program does not help everyone. This job would have been great but I think the location I worked at was unorganized.

    Advice to ManagementAdvice

    Please take the time to teach employees. Leaving them In the store alone when they have no experience helps no one. Especially not the customers who are trying to get back to their job site as fast as possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    I didn't know "Sales and Marketing Internship" meant part-time employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Fastenal part-time (less than an year)

    Pros

    I was paid $11 an hour working with Fastenal - almost $2 over minimum wage in my state. I was satisfied with the compensation.

    Cons

    Any student that is considering doing an internship with Fastenal, know that you will essentially be a part-time employee. I was mislead about this fact before accepting the position. In my eleven week internship, I didn't learn really anything that would be applicable to my future aspirations. I broke down a lot of cardboard boxes, put away stock, and rung up customers. I was sat in front of a computer learning concepts that didn't apply to keep me entertained while the store was slow (often). The region I was in was doing so poorly that towards the end they wanted me to go cold call customers, but had given me no training, nor was this a prior expectation. They have since closed that store. I would have not left the part-time job I had at the time if I had known the position was a facade.

    If you're a woman, also be wary. I was in a few different stores and it wasn't the most female friendly environment - no matter if I let it be known that I was uncomfortable. While there were no lewd comments ever directed at me, I often heard demeaning things that my coworkers did to other women and they would tell their stories very explicitly.

    Advice to ManagementAdvice

    If you are going to do an internship, do it at the corporate level or in the distribution centers because it's just another part-time job at the store level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Corporate keeps changing their minds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in San Antonio, TX
    Current Employee - General Manager in San Antonio, TX

    I have been working at Fastenal full-time (more than 5 years)

    Pros

    It's good entry level sales experience. Don't think about staying there forever, get your experience and move on or else you'll be sucked in and could miss out on something better.

    Cons

    They change the pay scale at least once a year. Micromanage, turnover on OSP's

    Advice to ManagementAdvice

    Let the GM's run their own business and get the DM's off our backs. Corporate quit putting new initiatives on us every month.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Fastenal is a good place to start an industrial sales career, however plan to move on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Fastenal full-time (more than 8 years)

    Pros

    Fastenal can be a great place to work in a store getting to know customers and helping them with their needs on a daily basis. Great networking opportunity

    Cons

    When I was leaving Fastenal and interviewing with other companies, everyone said Fastenal is a 20/20 company. They hire 20 year olds for 20 months and then turn them over. Good luck finding a manager over 45 in the store level. The majority of employees are young white men 20-30 years old. Fastenal does not value experience in their stores, even though their customers do. As turnover occurs customers leave and buy elsewhere because service falters when good people leave.

    Advice to ManagementAdvice

    Value your good employees and be sure to thank them often. They are what makes a store do well and the company successful. Make your stores a melting pot of youth and experience. The best stores are a mixture of good people of different beliefs, sex and age. Most of all, stop promoting morons.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Poor business practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OSP in Everett, WA
    Former Employee - OSP in Everett, WA

    I worked at Fastenal full-time (less than an year)

    Pros

    Independence, the opportunity to work with all manner of different industries, your success is entirely in your hands.

    Cons

    Misguided management goals. No sense of team on a district level, GMs constantly seeking approval like children with a disappointed father. DMs give absolutely zero positive feedback, almost all of them are midwestern transplants who don't seem to grasp the idea that different places means different markets which means different pricing and sales strategies. What worked in rural North Dakota will not work in a competitive market. In all I would say hire more people who are good managers. A good salesperson does not often have strong management skills.

    Advice to ManagementAdvice

    Hire more smart people, pay them and train them well, and remind them they are valuable. If there was a small amount of appreciation for what is asked of personnel on a store level, maybe you wouldnt constantly be tasked with training new people. Turnover is a cause and effect situation. Take a look at practices and rhetoric, and for God's sake, take some pride in the people you hire and the training you give them.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Current Employee of 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Milwaukee, WI
    Current Employee - Inside Sales in Milwaukee, WI

    I have been working at Fastenal part-time (more than an year)

    Pros

    Experience
    Connections
    Job Security
    There are not very many pros for Fastenal they are poorly managed, there is no room for growth, and they compensation makes me want to vomit.

    Cons

    Terrible pay across the board
    No recognition by superiors
    Way to much competition
    Land locked as far as branch locations
    HUGE turn over rate
    DO NOT WORK HERE

    Advice to ManagementAdvice

    Compensate your employees...
    Fix your retention rates your loosing employees faster than I can blink

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good starting point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OSP in Detroit, MI
    Current Employee - OSP in Detroit, MI

    I have been working at Fastenal full-time (more than 3 years)

    Pros

    You get to work with some good people. Customers are great, product selection is great. If you like doing grunt work all the time no matter your position in the store (Part-time, Sales Support, Acct. Manager, OSP, GM), then you will have a great time here.

    Cons

    Corporate initiatives are absurd. They claim "decentralized decision-making" but they will stick their hands in your business far too often.

    Advice to ManagementAdvice

    Management is horrible. Stop being so horrible.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    No direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support
    Current Employee - Sales Support

    I have been working at Fastenal full-time (more than an year)

    Pros

    It is an unknown national company.

    Cons

    No training, no growth, no perks

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Driving straight truck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stright Truck Driver
    Current Employee - Stright Truck Driver

    I have been working at Fastenal full-time (more than an year)

    Pros

    On your own with not much info. from above you. You learn from mistakes you make.

    Cons

    Never know when the truck will arrive so you can get on your way to your stops, 20' bundles suck , truck needs repaired your doing it on your own time, get paid on the 1st and the 16th and if on weekend automatically goes to Monday, checks don't give breakdown of your mileage and other incentives (could be getting ripped off), store employees don't have to help you while your struggling, pay that you make is not worth the responsibilities you have, insurance for family is over $250 per check, stores love to complain about you,

    Advice to ManagementAdvice

    Trucking industry is in high demand for employees. Start paying a DECENT wage to us that we deserve or in a heart beat we can find new job. Also, paying us twice a month is not right. Should be weekly. Pay check should show a break down of every deduction and incentive we get. I know that wage and commission will be contacted after I quit.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Recieving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiving in Denton, TX
    Current Employee - Receiving in Denton, TX

    I have been working at Fastenal part-time (more than an year)

    Pros

    Flexible schedule best for a college student

    Cons

    unorganized theirs so many back order

    Advice to ManagementAdvice

    Employe people who actually want to work

    Doesn't Recommend
    Neutral Outlook

Fastenal Photos

Outside a typical Fastenal store, 1400 East Carroll Street, Macomb, IL (Photo attributed to IlliniGradResearch - licensed under the CCL Attribution-ShareAlike 3.0)

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