FedEx Office Reviews

Updated July 26, 2015
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
107 Ratings

Pros
  • Good benefits for the level of job it is (in 57 reviews)

  • Work-life balance - Benefits - Help with school tuition (in 20 reviews)

Cons
  • Company expects Team Members to work long hours with minimal coverage (in 60 reviews)

  • Work/life balance is mediocre at best (in 19 reviews)

More Pros and Cons

206 Employee Reviews

Sort: Popular Rating Date
  1. Great job, Limited high-level opportunities for promotion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager
    Current Employee - Center Manager

    I have been working at FedEx Office full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, great hours (9am-6pm), Company is actively investing in improving the operations and capabilities within each center.

    Cons

    Salaries start low and are difficult to increase unless you get promoted.


  2. Helpful (1)

    Engineering Systems Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Systems Advisor in Addison, TX
    Former Employee - Engineering Systems Advisor in Addison, TX

    I worked at FedEx Office full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    For a time it was a very solid and stable company to work for. The technical side which i was on offered many different challenges and opportunities.

    Cons

    The glass ceiling for information technology workers was severe. You could run out of promotions and be stuck with no advancement opportunities.

    Advice to Management

    The constant push to increase short term profits at the expense of long term knowledgeable employees will be your downfall.


  3. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY

    I worked at FedEx Office full-time (More than a year)

    Pros

    Great work atmosphere, a very unique wprk experience. It looks great on a resume tho.

    Cons

    Insurance benefits are a little lacking

    Advice to Management

    Of yu manage to get into a management position. Id advise using that to get with a better company.


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  5. Customer Serivce Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule around you school. Some of the customers coming in were very cool and chill.

    Cons

    District Manager at the time was a completely...... Customers don't know how to use the copying machines. No advancement for opportunity.


  6. Team Member

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    Friendly working environment, great learning experience

    Cons

    Not enough training in the beginning


  7. Helpful (1)

    Printing specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy and Print Specialist in Dayton, OH
    Current Employee - Copy and Print Specialist in Dayton, OH

    I have been working at FedEx Office full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people to work with and understanding and helpfull managment !

    Cons

    Salary could be better and so can be bonuses

    Advice to Management

    Managment is doing a great job !


  8. Good place to start out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Schedule flexibility, fun work, amazing coworkers. They pay for some of your college while working there.

    Cons

    Management is slow to make needed changes. Salary increase is rare. Managers refuse to work weekends, so, customers get angry if they need to see someone

    Advice to Management

    Require management to work weekends. Look into how salaries are increased.


  9. Great company to be involved with.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Corporate Account Executive in Seattle, WA
    Current Intern - Corporate Account Executive in Seattle, WA

    I have been working at FedEx Office as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people here are amazing they give it their all 100 % and nothing short. I'm proud to have been given the chance to have such wonderful people cross my path in life.

    Cons

    Wish it could last forever but all good things come to an end. So I've heard I just hope I'll be given the opportunity to continue to strive with such a successful company.

    Advice to Management

    Keep up the amazing work in performance and quality.


  10. Nice work environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    Uniform provided. free copies. Nice work environment

    Cons

    Poor staffing very bust center.


  11. Helpful (2)

    Great company with some poorly ran locations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits Easy job if adequately staffed Decent pay for job duties Easy advancement Difficult to get fired Advancement is based solely on your willingness to advance

    Cons

    Some locations have poor management Some workers are incompetent/lazy and aren't fired or written up Some metrics are unrealistic based on stores actual numbers (can be achieved with the right people but hiring is based on individual managers)

    Advice to Management

    Metrics should be made based on individual districts and stores actual numbers and not based on a formula applied to all locations.



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