FedEx Office

  www.fedexoffice.com
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FedEx Office Reviews

Updated Jun 9, 2014
All Employees Current Employees Only

2.8 603 reviews

46% Approve of the CEO

FedEx Office President and CEO Brian D. Philips

Brian D. Philips

(370 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits for the level of job it is(in 54 reviews)

  • Competitive pay, great training, and great benefits, including a 401K(in 28 reviews)


Cons
  • Small yearly raises, customer can be horrible, lazy team members never get fired(in 56 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience(in 16 reviews)

45 Employee Reviews Back to all reviews
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    • Culture & Values
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    Great Experience

    Center Shipping Coordinator (Current Employee) Miami, FL

    ProsWorking at FedEx is like attending college all over again, Training modules monthly, very refreshing with all the knowledge you need.

    ConsImplement without proper resources in place to accommodate change.

    Advice to Senior ManagementListen to your team members more.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    A very good company

    Programmer/Analyst Advisor (Former Employee) Dallas, TX

    ProsIt is a nice company to work for; they take care of their employees. Benefits are good

    ConsBig company so things move slowly. Company’s IT development is moving toward off-shore; however, employees are given an option for a voluntary buyoff package.

    Advice to Senior ManagementToo many meeting

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    A place to work

    Will Not Diclose (Former Employee) Kansas City, MO

    ProsCreative and you learn alot

    ConsPay is lower
    Stand on feet all day

    Advice to Senior Managementbe fair

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    Not bad

    Anonymous Employee (Former Employee)

    ProsThey have a very structured organization.

    ConsHaving to work double shifts.

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Career vs. Job

    Anonymous Employee (Current Employee) New York, NY

    ProsNo roof on your growth, 75% discount on shipping, 401K, Health & Commuter Benefits, Pet Insurance, Tuition Reimbursement, Transfer anywhere.

    ConsMultitask! Multitask! Multitask! FedEx Office Makes It, Prints It, and Packs It all while helping customers in the store & online. The customers expect the best and FedEx expects you to give them just that. NO EXCUSES!!

    Advice to Senior ManagementBring back the class room training for New Hires. I believe the time spent in the classroom setting is just as important as hands on training.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    GREAT COMPANY

    Senior Center Manager (Current Employee) Marina del Rey, CA

    ProsPositive work environment, energetic staff, great benefits, above average starting hourly pay, and room for growth and advancement are just a handful of the pro's!

    ConsNONE --> I have a fantastic job which takes care of my family! Very grateful and blessed to be working at a FORBES Top 500 company!

    Advice to Senior ManagementThe passion for the business that originates from the Senior Leadership is more than contagious as it is felt throughout the various levels. Keep the communication and energy flowing down the chain. Great job to Brian, Kim, Byron, Heather, and Kirby!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Best All in One Service Location

    Assistant Manager (Current Employee)

    ProsOrganized, Fast Paced, Rewarding, Tons of opportunity to move up. Great training tools.

    ConsHow detail oriented everything is makes on boarding very long. Which could be a con or a pro

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    rewarding

    Center Consultant (Former Employee) Chula Vista, CA

    Prosopportunity for growth, plenty of training, great customer base. if in a full time position the benefits are great.fun place to work

    Consa lot of pressure in the mornings to recieve the fedex shipping drop offs within the 15 minute window as required.

    Advice to Senior Managementfind ways to handle the daily stresses better

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    A very pro-customer service company.

    Sales Customer Service Specialist (Former Employee) San Diego, CA

    ProsThe culture and true team-work environment.

    Consposition was hourly, and should be salary.

    Advice to Senior ManagementNone, they we're all very supportive.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Very good experience with excellent and professional co-workers.

    Project Manager (Former Employee) Dallas, TX

    ProsGreat work-life balance and work environment.

    ConsDisparate groups sometimes made effective communication a little difficult.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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