FedEx Office Reviews

Updated August 28, 2015
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214 Employee Reviews

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  1. worked as Marketing intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    lot of opportunities to learn and great culture. very flexible

    Cons

    slow growth in the company.


  2. Helpful (1)

    Decent company to work for but the print end of their business is dying.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Operator in Grapevine, TX
    Current Employee - Production Operator in Grapevine, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FedEx Office full-time (More than a year)

    Pros

    It has the stability of a major corporation. I also found it easier to move up then most corporations I have worked for.

    Cons

    Customer service is hard in a business where most costumers don't understand printing and the costs associated with it.


  3. They care about taking care of their employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits (I mean, GREAT benefits) awesome discount, Great place for experience and a great place for growth. Lots of training.

    Cons

    The price of product and if you aren't a great sales person, this could be difficult.

    Advice to Management

    Continue the training.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. lc

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good work environment/benefits, nice corporte structure

    Cons

    customer service, pay, lacking incentives


  6. Work hard and get rewarded

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Production Coordinator in Longmont, CO
    Former Employee - Lead Production Coordinator in Longmont, CO

    Pros

    fast paced, friendly co-workers, training classes

    Cons

    sometimes difficult scheduling, old machinery


  7. Center Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Lubbock, TX
    Current Employee - Center Consultant in Lubbock, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FedEx Office part-time (More than a year)

    Pros

    Very flexible hours, secure job, decent pay, great benefits, annual raise with good work, not much physical labor, great opportunities to move up in the company

    Cons

    Must be a quick learner, think critically, most customers don't understand how we work, company operates based on data rather than employees


  8. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Coordinator in Ann Arbor, MI
    Current Employee - Lead Coordinator in Ann Arbor, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (Less than a year)

    Pros

    great atmosphere. Company really will help to promote within

    Cons

    Not very competitive wages compared to comparable companies that offer similar services

    Advice to Management

    There needs to be more incentives for team members do well.


  9. Helpful (1)

    Depends on the location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant
    Current Employee - Center Consultant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FedEx Office full-time (More than a year)

    Pros

    At my old store, I had a great schedule, was given tons of responsibilities, and recognition for doing them well, and made quite a bit more. Scheduling was flexible, hours were good, job was enjoyable.

    Cons

    New store is the total opposite. Schedule changes on a whim, mandatory long lunches to cut hours, full time employees get on average 34 hours. After taking a pay cut to transfer to this store, I can't afford to have my hours cut too. Management doesn't back employees up. When customers are mad about policy, managers "bend the rules" to avoid confrontation, which just makes the rest of us look untrained or rude. Training is hard to come by, and customers can be extremely needy and argumentative.

    Advice to Management

    Realize the value of your current employees, before they all decide to leave.


  10. Great College Job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Access to printing and other services while I was in college was priceless. Solid work hours and predictable schedules.

    Cons

    Work is often busy and I remember working through breaks and lunches.

    Advice to Management

    Be involved more in the team members day to day workload.


  11. Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was a good job.

    Cons

    I didn't have any cons for this job.



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