FedEx Office Reviews

Updated August 23, 2014
Updated August 23, 2014
641 Reviews

2.9
641 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
390 Ratings

Review Highlights

Pros
  • Good benefits for the level of job it is (in 54 reviews)

  • Competitive pay, great training, and great benefits, including a 401K (in 28 reviews)


Cons
  • Small yearly raises, customer can be horrible, lazy team members never get fired (in 56 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 16 reviews)

More Highlights

145 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager  in  Boston, MA
    Current Employee - Center Manager in Boston, MA

    I have been working at FedEx Office full-time for more than 5 years

    Pros

    FedEx Office really cares about my development and career path. The training is the best I've had so far in my career. My goal is to be promoted within the next year.

    Cons

    I work hard and I'm very busy. There is a lot to know and lots of information to manage. Like everybody else payroll can be an issue too.

    Advice to ManagementAdvice

    Solicit more feedback from the field about what works and doesn't work in the centers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company but still finding its way under FedEx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Dallas, TX
    Former Employee - Manager in Dallas, TX

    I worked at FedEx Office full-time for more than 5 years

    Pros

    Great people committed to making FedEx Office a thriving company

    Cons

    FedEx mothership still not quite sure how to effectively manage a retail operation

    Advice to ManagementAdvice

    Great people in place. Listen to them. FedEx way not always the right way for a retail business.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Worked at many stores, some great, some not-so-great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Production Coordinator  in  Norwalk, CT
    Former Employee - Center Production Coordinator in Norwalk, CT

    I worked at FedEx Office part-time for more than 3 years

    Pros

    If you can find a good team to work with, its a great experience.

    Cons

    Sometimes stressful, excessive online training, corporate control.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    people focused, customer focused, profit focused

    Cons

    operations run company where it is difficult to gain focus on commercial customers

  6.  

    Great Experiance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Denver, CO
    Former Employee - Consultant in Denver, CO

    I worked at FedEx Office full-time for more than 3 years

    Pros

    For entry level this job not only pays well, it gives you a lot experience.
    People are awesome.
    Company stands by there product

    Cons

    Each manager can be different. I had three amazing managers. my buddy at another store was not so lucky and it made his experence a nightmare.

    I did not feel as though my work ethic was properly merited. I worked for 3 years and did not see a single promotion.

    Advice to ManagementAdvice

    not a thing

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    ten years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    Great place to work okay

    Cons

    Awesome place to work okay

    Advice to ManagementAdvice

    None

  8.  

    Project Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator  in  Schaumburg, IL
    Current Employee - Project Coordinator in Schaumburg, IL

    I have been working at FedEx Office full-time for less than a year

    Pros

    Good pay, room for advancement, wide range of resources for employees to access, comfortable work environment, many customers are regulars who are understand the process and are patient.

    Cons

    Somewhat tedious, very strict deadlines, not all other employees grasp the difference between a job done and a job done correctly, shifts can be less than desirable.

    Advice to ManagementAdvice

    The company seems to run well, the only issue is in the hand off between shifts. It's not an easy problem to over come but the system used now seems to be a good start. All employees should have at least a familiarity with all printing processes, whether or not they work in the printing center.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Consultant  in  Chicago, IL
    Former Employee - Retail Consultant in Chicago, IL

    I worked at FedEx Office full-time for more than a year

    Pros

    Fun, Easy, and not too tiring. Good hours

    Cons

    I don't have any at all.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    It's a glorified waitress job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Production Coordinator  in  Los Angeles, CA
    Current Employee - Lead Production Coordinator in Los Angeles, CA

    I have been working at FedEx Office full-time for more than 8 years

    Pros

    You'll be paid better than most jobs that don't require a GED.

    Cons

    Once you reach a certain position at a retail center, there are very few opportunities to move up.

    Advice to ManagementAdvice

    Reveal more career opportunities for those who work at retail centers.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Reputable company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Consultant  in  Miami, FL
    Former Employee - Retail Consultant in Miami, FL

    I worked at FedEx Office full-time for more than 3 years

    Pros

    Training,Benefits, all the Resources you need to complete your job

    Cons

    Not enough team work, people don't care about each other in some stores

    Advice to ManagementAdvice

    Listen to your team, they know what is going down in the stores, show EMPATHY TO MEMBERS OF STAFF.

    Recommends
    Positive Outlook
    Approves of CEO

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