FedEx

  www.fedex.com
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FedEx Reviews

Updated Jun 20, 2014
All Employees Current Employees Only

3.6 1,061 reviews

89% Approve of the CEO

FedEx Chairman, President, and CEO Fred Smith

Fred Smith

(713 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • Depending on which area you work in, there's decent work life balance(in 107 reviews)

  • Good benefits which are offered to all employees (full & part time)(in 74 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times(in 21 reviews)

  • Heavy responsibilities may require long hours, stressful environment(in 27 reviews)

65 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Poor

    Operations Manager (Former Employee)

    ProsGreat if you're a male in management.

    ConsInsecure males who are threatened by strong females who are African Americans and there are integrity issues among the management teams.

    Advice to Senior ManagementI'm not sure if the managers at other FedEx Ground hubs operate the same as the one in St.Louis but they need to take classes on how to work with females in Management.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    FedEx is not a people Company

    Fed Ex Courier (Former Employee)

    ProsThe benefit package is very good.

    ConsThis Company is run by robots, managers work is primarily to cover Fed EX liability right or wrong. Any and all mistakes, injury,accidents, customer complaint is dumped in subordinates laps. A lot of favoritism given to minorities. Pay for the work performed ( courier) is sub standard and pay raises move at a snails pace.Safety in the work place is said to be paramount however you are expected to work at break neck speeds in order to save every minute of time on the clock and service needs. constantly understaffed.

    Advice to Senior ManagementPay your couriers a livable wage to start and accelerate raises to top scale within 5 years vs. 20-25. Staff your facilities with the labor needed for all shifts and routes. Down size the number of managers,analyst, engineers,increase your sales staff or make all the salaried positions work as hard as those in the field. Actually stock your first aid cabinets with first aid materials not just tongue depressors and plastic scissors

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Really performance driven even if it means your health.

    Package Handler Part-time (Former Employee) Exton, PA

    ProsYou get to sweat and freeze during each season

    Consrude, number driven and a bunch of people who cared only about numbers and not the safety of employee

    Advice to Senior ManagementDon't expect use to be safe when there's a deadline to be at all cost.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Morale Killer

    Independent Contractor (Current Employee) Florence, KY

    Pros10 years ago FedEx was a place I was proud to contract trucks with. It WAS a fun place to work. The memory includes decent pay, a tire discount program, a maintenance program with bonuses. and a decent run schedule.

    ConsEvery year the FedEx contract has taken from us. We were forced to put workers comp on contracted drivers. FedEx never gave us revenue to cover this cost. We were forced to make contracted drivers OUR employees. FedEx didn't compensate us for the additional costs. The tire program was cancelled, The maintenance program with bonuses was cancelled. I'm sure the fuel cards, fuel tax program and toll transponders are the next to go.
      If you have an accident FedEx Ground will almost always say it was your fault. Even if it goes to court and you win. I've seen this happen.
       One of the drivers had prostrate cancer. FedEx tried to disqualify him after his doctor ok'd him to return to work. He's back to work but only after FedEx Ground was threatened with a law suit. Local management is an embarrassment and disgrace..

    Advice to Senior ManagementFedEx Ground is completely contractor oriented. Apparently FedEx has forgotten who made Ground what it has become. It takes money to operate trucks. It costs money to have CERTIFIED MECHANICS repair the trucks correctly. It costs money to pay for having quality drivers represent you. FedEx Ground needs to REINVEST in the contractors and drivers that have made the company what it is. Quit killing morale

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    No concern for employees needs

    Anonymous Employee (Former Employee) New Berlin, WI

    ProsMost people have a great attitude and really want to work to make this company great.

    ConsThe company keeps changing philosophies and just when you get used to following one way of doing things, it all changes. A lot of people get promoted without deserving it and those who do deserve it get passed over. Managers are not qualified for their positions, going through mentoring and training after they have the position and in the meantime they have messed things up and blame their direct reports for their mistakes.

    Advice to Senior ManagementManagement applicants need to go through a more rigorous training before getting the management position. The direct reports should be able to determine whether they stay in that position.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

     

    Bad IT Management

    Developer (Current Employee) Dallas, TX

    ProsRelax don't do anything environment

    ConsBaby boomer management should retire by now but still driving technology and still believe in storage using tapes. Too many offshore faces who can't even speak understandable English. Only way to become a manager is either you cook good Indian food or know how to boot lick your Director. Project Managers are the most incompetent jerks and marketing team can only sell used cars.

    Advice to Senior ManagementFire all the baby boomer or manager who have been sucking the blood since last 15 years. They don't know how to innovate and that is why the future of this company is dead. The only benefit is the duapoly but as the Amazon and others come up with delivery drones this company will be in trouble. No career path unless your are from the country of offshore destination.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    insight on one of America's largest employer

    CTC (Former Employee) Honolulu, HI

    ProsGood benefits which are offered to all employees (full & part time). great opportunity for advancement or relocation. Decent pay

    Consvery resistant to change, strong 'us vs them' mentality, IT standards are over a decade behind current industry norms, managers are encouraged to look the other way when problems are reported, management priority is not to upset corporate for fear of possible impact on career.

    Advice to Senior Managementstop using the survey 'one of the best places to work' as a marketing tool for prospective employees, current workers and overall experience will quickly disabuse new hires of that notion. just because 'this is the way we have always done this...' doesn't mean it is the best way any longer.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Not the best

    Center Consultant (Current Employee) Orlando, FL

    ProsBenefits, locations, options, training, and staff

    ConsManagement, training, staffing, benefits and leadership

    Advice to Senior ManagementMore training needed, inter personal skills lack badly.
    P

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    Always Turn Over In Uniontown, Hudson

    Csm Logistics (Former Employee) Hudson, OH

    ProsDays are reasonable and not much overtime.

    ConsMuch back stabbing, squabbling, management is not trained to handle it. They will not hire smarter people than they think they are. Most have little experience

    Advice to Senior ManagementGet trained

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Corporate cliché... with a toxic culture

    Anonymous Employee (Current Employee)

    ProsLovely work campus, with good cafeteria and health facilities. Some very nice people. Handy location.

    ConsSadly, the culture includes...
     - A lack of respect for people - it encourages frequent interruptions, skipping meetings without notice, round the clock access and working
     - Us vs. Them mentality. Employees and contractors. IT and business. One manager's team and a different manager's team. Etc.
     - Retaining poor talent and not developing people. Inability to use basic tools (e.g., Outlook), to follow standard processes, to follow up actions by the agreed date are the norm. Some folks seem to be just marking time until retirement.
     - Leadership that focuses on their fiefdoms rather than on what's best for the company as a whole.
     - Inconsistency - ever changing expectations and lack of direction. as in a manager makes a decision and 2 hours or 2 days later changes it... And as in project A is a priority because the VP wants it to happen - but the only time anyone works on it is five minutes before the VP update meeting...
     - Poor communication - both from management down and amongst peers.
     - Focus on firefighting / squeaky wheels
     - Only some of the materials and equipment needed to do the job... Key software and training are not available to everyone. So you might be assigned work, and then not given the software needed to complete it.
     - Mismatch of people's skills and work assignments - which make it difficult for people to excel. Work is assigned arbitrarily, and not based on what a person wants to do, what they are good at doing, or where they might need to grow and develop,
     - Self-promotion and recognition for basic work - almost to the extent that folks can no longer recognize stellar performance.
     - Acceptance of poor quality work. Some folks laugh off mistakes found later... Yet, at the same time additional processes are created to improve quality - but they are not done well and create obstacles without adding benefits.
     - And, of course, cronyism. Projects are prioritized based on friendships / alliances. Promotions too in at least some cases.

    Advice to Senior ManagementTake a good hard look at the state of the organization, and make some real changes to improve it. Costs could be reduced - and employee morale and engagement boosted.

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