FedEx Reviews

Updated September 17, 2014
Updated September 17, 2014
1,140 Reviews
3.7
1,140 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Chairman, President, and CEO Fred Smith
Fred Smith
748 Ratings

Review Highlights

Pros
  • Depending on which area you work in, there's decent work life balance (in 107 reviews)

  • Good benefits which are offered to all employees (full & part time) (in 74 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times (in 21 reviews)

  • Heavy responsibilities may require long hours, stressful environment (in 27 reviews)

More Highlights

72 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    not interested

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Memphis, TN
    Former Employee - Analyst in Memphis, TN

    I worked at FedEx full-time for more than 8 years

    Pros

    the salary is better than most.

    Cons

    the salary isn't worth it.

    Advice to ManagementAdvice

    not interested

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    The Truckload Brokerage division needs to be deconstructed from the leadership down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Account Manager  in  Uniontown, OH
    Former Employee - Sales Account Manager in Uniontown, OH

    I worked at FedEx full-time for more than a year

    Pros

    The FedEx Company name is recognized by all. Truckload Brokerage is able to hide behind the success of the other successful operating companies.

    Cons

    No one on the FedEx Truckload Brokerage leadership team has an ounce of actual brokerage experience. Lacks knowledge and tools to source carriers, hence lacking a competitive edge in the marketplace.

    Advice to ManagementAdvice

    Learn from the successful players in the industry. Compare the 2007 incorporation year with others in the industry and understand that FTB is missing the truckload brokerage key element, a carrier base built on knowing where your carrier trucks are and where they want to go. Without this information the negotiations process is non existent. Replace management with competent and demonstrated successful individuals with truckload brokerage experience.

    Doesn't Recommend
    Approves of CEO
  3.  

    Fast pace. Load up truck and begin route

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx

    Pros

    Work is their. Good job security

    Cons

    Work until all packages are delivery. Even if it dark.

    Advice to ManagementAdvice

    Very slim chances. Advancement is not reachable

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  5. 1 person found this helpful  

    It is a good JOB but terrible unfair company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at FedEx full-time for more than 5 years

    Pros

    The workers that actually make the company get along for the most part. Handlers, couriers and pilots!

    Cons

    Pay pay pay and garbage health plan! The company raises are terrible. Union union union simply said. How can you raise the starting pay to almost near someone who has been working there 6 plus years? How black are your hearts in upper management? Terrible company and they act like they make no money. Look at all the crap you sponsor! Put money into the people that matter! Union union union union

    Advice to ManagementAdvice

    Stop sucking!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    If you're a courier...get ready to eat hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courier
    Current Employee - Courier

    I have been working at FedEx full-time for less than a year

    Pros

    Different couriers all working together to get the work done.

    Cons

    Read "Independent Contractor (Current Employee) Florence, KY". Very helpful insight as to the roots of the problem at FedEx - they have ******completely**** you could say "washed their hands clean" of driving responsibility by pushing everything onto contractors...but then stopped compensating them for everything. Belts have been tightened at every step. You're not compensated for your time AT ALL, most every location pays couriers PER DAY, so if you're out 15 hours, your pay is god-awful and possibly below min. wage depending on where you live.

    Advice to ManagementAdvice

    Get real about *who is representing you* out there in the field. People talk...once they realize how cheap FedEx corp is being on contractors/contractors staff they'll stop approving of the company as a whole and bring business elsewhere.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Not what you know who do you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at FedEx full-time for more than 3 years

    Pros

    Relax not hurry culture.

    Cons

    Embedded in the southern red neck culture, where promotion is based on who do you know not what do you know. Management is all bad not a single talent. All are baby boomers ready to retire and collect pension.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Package Handler

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Package Handler  in  Richfield, OH
    Former Employee - Package Handler in Richfield, OH

    I worked at FedEx part-time for more than a year

    Pros

    Constant work, good exercise (if you use proper form). Other than that, not much else.

    Cons

    Terrible atmosphere from both management and environment. Work is unsafe, dirty, and dangerous. Management doesn't care if you hurt yourself. I've been doing manual labor my whole life, lasted 2 years at FedEx (most don't even last 3 months), and I just couldn't take the abuse anymore.

    Doesn't Recommend
    No opinion of CEO
  9. 2 people found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at FedEx full-time for more than 8 years

    Pros

    Great if you're a male in management.

    Cons

    Insecure males who are threatened by strong females who are African Americans and there are integrity issues among the management teams.

    Advice to ManagementAdvice

    I'm not sure if the managers at other FedEx Ground hubs operate the same as the one in St.Louis but they need to take classes on how to work with females in Management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    FedEx is not a people Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fed Ex Courier
    Former Employee - Fed Ex Courier

    I worked at FedEx full-time for more than 5 years

    Pros

    The benefit package is very good.

    Cons

    This Company is run by robots, managers work is primarily to cover Fed EX liability right or wrong. Any and all mistakes, injury,accidents, customer complaint is dumped in subordinates laps. A lot of favoritism given to minorities. Pay for the work performed ( courier) is sub standard and pay raises move at a snails pace.Safety in the work place is said to be paramount however you are expected to work at break neck speeds in order to save every minute of time on the clock and service needs. constantly understaffed.

    Advice to ManagementAdvice

    Pay your couriers a livable wage to start and accelerate raises to top scale within 5 years vs. 20-25. Staff your facilities with the labor needed for all shifts and routes. Down size the number of managers,analyst, engineers,increase your sales staff or make all the salaried positions work as hard as those in the field. Actually stock your first aid cabinets with first aid materials not just tongue depressors and plastic scissors

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Morale Killer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Contractor  in  Florence, KY
    Current Employee - Independent Contractor in Florence, KY

    I have been working at FedEx full-time for more than 10 years

    Pros

    10 years ago FedEx was a place I was proud to contract trucks with. It WAS a fun place to work. The memory includes decent pay, a tire discount program, a maintenance program with bonuses. and a decent run schedule.

    Cons

    Every year the FedEx contract has taken from us. We were forced to put workers comp on contracted drivers. FedEx never gave us revenue to cover this cost. We were forced to make contracted drivers OUR employees. FedEx didn't compensate us for the additional costs. The tire program was cancelled, The maintenance program with bonuses was cancelled. I'm sure the fuel cards, fuel tax program and toll transponders are the next to go.
      If you have an accident FedEx Ground will almost always say it was your fault. Even if it goes to court and you win. I've seen this happen.
       One of the drivers had prostrate cancer. FedEx tried to disqualify him after his doctor ok'd him to return to work. He's back to work but only after FedEx Ground was threatened with a law suit. Local management is an embarrassment and disgrace..

    Advice to ManagementAdvice

    FedEx Ground is completely contractor oriented. Apparently FedEx has forgotten who made Ground what it has become. It takes money to operate trucks. It costs money to have CERTIFIED MECHANICS repair the trucks correctly. It costs money to pay for having quality drivers represent you. FedEx Ground needs to REINVEST in the contractors and drivers that have made the company what it is. Quit killing morale

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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