FedEx Reviews

Updated October 15, 2014
Updated October 15, 2014
1,185 Reviews
3.7
1,185 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Chairman, President, and CEO Fred Smith
Fred Smith
770 Ratings

Review Highlights

Pros
  • Currently have a manager that understands work/life balance (in 122 reviews)

  • Good benefits which are offered to all employees (full & part time) (in 77 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times (in 26 reviews)

  • Upper management not being realistic about work loads for hourly employee (in 29 reviews)

More Highlights

118 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Avoid Marketing Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Specialist in Memphis, TN
    Former Employee - Marketing Specialist in Memphis, TN

    I worked at FedEx full-time (more than 3 years)

    Pros

    Great benefits, lateral moves are possible, pension plan that few companies have, job stability, once you are a manager you are bullet proof. Equitable hiring practices. great company for ex-military people. Great brand recognition. You are responsible for creating your own work/life balance. Upper management has good vision and innovative ideas. Never a dull moment.

    Cons

    Terrible managers are never held accountable. Management is overwhelmingly white males. Raises never keep up with the cost of living so negotiate high when coming on-board. No real support for innovation. Managing up is a huge burden on top of your existing work load. Being nice or political is more important than being knowledgeable.

    Advice to ManagementAdvice

    Get rid of under-performing managers. Pay attention to the advice in the employee survey. Promote some women. Memphis is not the center of the universe. Recruit more widely and engage a global, remote workforce. Live up to your effort to go green and save office space costs by letting more people work from home.

    Doesn't Recommend
    Neutral Outlook
  2.  

    FedEx Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive, Market Development in Wallingford, CT
    Current Employee - Sales Executive, Market Development in Wallingford, CT

    I have been working at FedEx full-time (more than 3 years)

    Pros

    Good benefits. Local territories that results in being home nights and weekend.

    Cons

    Gross over management and hand-holding. Treats seasoned sales professionals like children. Must wear a full suit and tie every day, which is over-dressing customer by about 4-to-1. Endless internal paperwork, exercises, etc. Goals are set by automation and salespeople are typically thrown into a ditch when quotas are re-set, then beaten daily to climb out.

    Advice to ManagementAdvice

    Trust that the salespeople you hire are professionals and GET OUT OF THEIR WAY!!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Long hours selling way to many portfolios

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at FedEx full-time (more than 10 years)

    Pros

    Pay and befits are good.

    Cons

    Long hours quality of work life balance

    Advice to ManagementAdvice

    Get rid of all the internal mess and let folks sell.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Time is Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Package Handler in Hannah, SC
    Former Employee - Package Handler in Hannah, SC

    I worked at FedEx part-time (less than an year)

    Pros

    This is a good fast pace working environment with decent pay for the position. I enjoyed working with other handlers

    Cons

    The pay is good but they rush you out so fast to avoid paying you as much. You would be lucky if you could afford to pay the electric bill every month as package handler.

    Advice to ManagementAdvice

    Make the pay worthwhile.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Their corporate hiring process is out of touch.Their background company doesnt have their act together.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Delivery Driver
    Former Employee - Home Delivery Driver

    I worked at FedEx part-time

    Pros

    Good local company to work for

    Cons

    People who are turned down for employment need a chance to talk to corporate to HR to question reasons denied.

    Advice to ManagementAdvice

    Open the door on your HR DEPT?

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx full-time (more than 5 years)

    Pros

    Work-life balance is better than most companies.

    Cons

    Talented people leaving the company in droves.

    Advice to ManagementAdvice

    Let the talented people do their jobs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Managerial Incompetence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Delivery Driver in Saint Rose, LA
    Current Employee - Home Delivery Driver in Saint Rose, LA

    I have been working at FedEx full-time (more than an year)

    Pros

    Good pay, meeting interesting people.

    Cons

    Delivery drivers seems to e the only ones who are held accountable for doing their job. The freight drivers that travel between statio can show up as they well please, which cause us to be dispatched late( sometimes as late as 10 oclock). Station manergers and their sidepieces (women) are not in anything but their bounuses. And working for a contractor sometimes means lack of flexability to take time off in an emergency.

    Advice to ManagementAdvice

    To the district/area managers, get off your and light a fire under the frieght drivers who feel that they can arrive when it pleases them. And to station management, put employees on the belt who know what the hell they are doing. And start putting people over packages.

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Worst Customer Service Job Ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative in Pittsburgh, PA
    Former Employee - Senior Customer Service Representative in Pittsburgh, PA

    I worked at FedEx full-time (more than an year)

    Pros

    Reasonable pay and benefits
    work from home
    off on major holidays

    Cons

    awful hours around the holiday (working until 8pm or later on Christmas Eve for example)
    absolutely no career opportunities
    not monday-friday work schedule anymore
    managers are rough and irrational
    unable to successfully have a work/life balance
    raises are okay

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    lower management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Sacramento, CA
    Current Employee - Operations Manager in Sacramento, CA

    I have been working at FedEx full-time

    Pros

    It is like a management boot camp! Very educational experience. After doing this type of management, you can do anything. However, you don't want to stay in a boot camp the rest of your life.

    Cons

    Everything else.
    -low pay
    -poor work life balance
    -incompetent senior management
    -All responsibility is put on the lowest level of management
    -no growth
    -a very strong "who you know" culture and not what have you done!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Don't take a job here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Package Handler Part-time in Saint Paul, MN
    Current Employee - Package Handler Part-time in Saint Paul, MN

    I have been working at FedEx part-time (less than an year)

    Pros

    It's an easy job to get. If you can walk and chew gum at the same time, the job is yours.Thats about the only good thing I can say.

    Cons

    packages of all shapes and sizes coming at you a million miles a minute, managers barking at you like a drill sergeant that you're not moving fast enough, you will leave work completely drained of energy, very high potential for serious injury. In fact, when I started, everyone I talked to said they suffered an injury and they told me it's inevitable. One guy got heat exhaustion, another said he suffered a concussion.

    Advice to ManagementAdvice

    pay more for the hazards workers are exposed to

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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