FedEx

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FedEx Reviews

Updated December 14, 2014
Updated December 14, 2014
1,244 Reviews
3.7
1,244 Reviews
Rating Trends

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FedEx Chairman, President, and CEO Fred Smith
Fred Smith
800 Ratings

Review Highlights

Pros
  • Currently have a manager that understands work/life balance (in 124 reviews)

  • Good benefits which are offered to all employees (full & part time) (in 79 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times (in 26 reviews)

  • Heavy responsibilities may require long hours, stressful environment (in 30 reviews)

More Highlights

123 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Lost focus on what matters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx full-time (more than 8 years)

    Pros

    Decent benefits, great work/life balance, good training opportunities. Good opportunities to change to another team depending on where you are located.

    Cons

    They use outdated technology stacks, too many people have worked at FedEx for too long and resist change. Focus is on cutting costs and use offshoring as much as possible no matter what the impact is to the quality. Many in management think they are agile because they have daily standups. The development / deployment lifecycle is very long and the velocity is low and the defect rate is medium to high.

    Advice to ManagementAdvice

    If you want to continue to be considered as a premium brand, find a better IT model than offshoring to providers that doesn't provide contractors with adequate skills. Quality used to matter at FedEx.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Not very professional at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Java Applications Developer in Colorado Springs, CO
    Former Employee - Java Applications Developer in Colorado Springs, CO

    I worked at FedEx as a contractor (less than an year)

    Pros

    Good location for commute and good work locality

    Cons

    1) They have no idea how to keep proper job postings. Job posting was for Java Developer Position and was expected to work on Korn Shell Scripting and Python on linux.
    2) Management has no good way to deal with contractors. Treats them like dispensable toilet rags, without proper regards of informing them off job until last moment.
    3) System designers and architects very bad on delivering proper ideas and vision to the existing and new projects.

    Advice to ManagementAdvice

    1) Since you are the face of the company, professionalism while hiring and letting people go should be handled with care.
    2) Hire better system architects and designers who have at least decent vision and expectations on software development.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Okay work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Package Handler in Sacramento, CA
    Former Employee - Package Handler in Sacramento, CA

    I worked at FedEx part-time (less than an year)

    Pros

    - Chill coworkers depending who you work with
    - Fast paced environment (may not be for everyone cause it includes heavy lifting)

    Cons

    - Odd hours; especially during the holidays
    - Speaking of holidays; they work you to the ground during big holidays (i.e. Halloween, Thanksgiving, Black Fridays, Christmas, etc.)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Grueling work for low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Package Handler Part-time in Exton, PA
    Former Employee - Package Handler Part-time in Exton, PA

    I worked at FedEx part-time (more than an year)

    Pros

    Good benefits and the managers were really down to earth people, I even managed to become good friends with one of them.

    Cons

    Poor working conditions, faulty equipment, and low wages made my experience as a package handler unbearable. The big wigs were inhuman to say the least.

    Advice to ManagementAdvice

    Scare tactics don't increase work productivity

    No opinion of CEO
  6.  

    Not all it's made out to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at FedEx full-time (more than 10 years)

    Pros

    The people in my department were good people for the most part. My direct manager was one of the nicest people I've ever met that put family first in front of work even though the company does not.

    Cons

    Compensation is awful for the work I was doing. Spent 10 years of my life there. Seven of those years I was stuck in one department trying to get out to no avail. I know the industry from start to finish but because it's divided into separate OP-Cos it's nearly impossible to switch to other positions. The corporate headquarters for ground is full of nepotism. I would apply for jobs then later find out the people hired had little to no experience but were friends of employees or family or attractive young women hired by male managers. Getting out was a great decision for me.

    Advice to ManagementAdvice

    Promote from within. There is so much talent you are looking over. You lost a loyal, high performing, employee because of the good ol boy mentality in Pittsburgh.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Avoid Marketing Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Specialist in Memphis, TN
    Former Employee - Marketing Specialist in Memphis, TN

    I worked at FedEx full-time (more than 3 years)

    Pros

    Great benefits, lateral moves are possible, pension plan that few companies have, job stability, once you are a manager you are bullet proof. Equitable hiring practices. great company for ex-military people. Great brand recognition. You are responsible for creating your own work/life balance. Upper management has good vision and innovative ideas. Never a dull moment.

    Cons

    Terrible managers are never held accountable. Management is overwhelmingly white males. Raises never keep up with the cost of living so negotiate high when coming on-board. No real support for innovation. Managing up is a huge burden on top of your existing work load. Being nice or political is more important than being knowledgeable.

    Advice to ManagementAdvice

    Get rid of under-performing managers. Pay attention to the advice in the employee survey. Promote some women. Memphis is not the center of the universe. Recruit more widely and engage a global, remote workforce. Live up to your effort to go green and save office space costs by letting more people work from home.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    FedEx Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive, Market Development in Wallingford, CT
    Current Employee - Sales Executive, Market Development in Wallingford, CT

    I have been working at FedEx full-time (more than 3 years)

    Pros

    Good benefits. Local territories that results in being home nights and weekend.

    Cons

    Gross over management and hand-holding. Treats seasoned sales professionals like children. Must wear a full suit and tie every day, which is over-dressing customer by about 4-to-1. Endless internal paperwork, exercises, etc. Goals are set by automation and salespeople are typically thrown into a ditch when quotas are re-set, then beaten daily to climb out.

    Advice to ManagementAdvice

    Trust that the salespeople you hire are professionals and GET OUT OF THEIR WAY!!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Long hours selling way to many portfolios

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at FedEx full-time (more than 10 years)

    Pros

    Pay and befits are good.

    Cons

    Long hours quality of work life balance

    Advice to ManagementAdvice

    Get rid of all the internal mess and let folks sell.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Time is Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Package Handler in Hannah, SC
    Former Employee - Package Handler in Hannah, SC

    I worked at FedEx part-time (less than an year)

    Pros

    This is a good fast pace working environment with decent pay for the position. I enjoyed working with other handlers

    Cons

    The pay is good but they rush you out so fast to avoid paying you as much. You would be lucky if you could afford to pay the electric bill every month as package handler.

    Advice to ManagementAdvice

    Make the pay worthwhile.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Their corporate hiring process is out of touch.Their background company doesnt have their act together.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Delivery Driver
    Former Employee - Home Delivery Driver

    I worked at FedEx part-time

    Pros

    Good local company to work for

    Cons

    People who are turned down for employment need a chance to talk to corporate to HR to question reasons denied.

    Advice to ManagementAdvice

    Open the door on your HR DEPT?

    Recommends
    Positive Outlook
    No opinion of CEO

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