Fiberlink Reviews

Updated August 17, 2014
Updated August 17, 2014
52 Reviews
3.7
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiberlink CEO Jim Sheward
Jim Sheward
38 Ratings

Review Highlights

Pros
  • Ample of technologies to work with (in 4 reviews)

  • Work on latest, cutting edge technologies (in 4 reviews)


Cons
  • Partiality in stock options and bonuses which aren't transparent (in 3 reviews)

  • This resonates among lot of people who aren't from BITS or IITs (in 2 reviews)

More Highlights

10 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Fiberlink was mostly good but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Blue Bell, PA
    Current Employee - Anonymous Employee in Blue Bell, PA

    I have been working at Fiberlink full-time (less than an year)

    Pros

    Casual environment, young motivated people for the most part

    Cons

    Salary, not the best manager to employee relationships

    Advice to ManagementAdvice

    Better define career paths

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Long sale cycle for B2B

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Philadelphia, PA
    Former Employee - Account Executive in Philadelphia, PA

    I worked at Fiberlink full-time (less than an year)

    Pros

    Decent base, but you won't see commission for a while.

    Cons

    Sale cycle length and no communication with your bosses. Don't ask managers any questions.

    Advice to ManagementAdvice

    Offer greater incentive for sales competitions. Hire a socially competent staff of product specialists.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Blue Bell, PA
    Current Employee - Anonymous Employee in Blue Bell, PA

    I have been working at Fiberlink full-time

    Pros

    The company is positioned in a great space, and has a great product and team behind the vision. If you love technology, this is a great company to be with. They really believe in promoting from within, and give people the chance to shine in their role. Benefits are great, and there is a good core group of people that drive the company really well.

    Cons

    Pay is average, but not great. Leadership is a bit all over the place, and it's not always clear what the goals of the company really are, or how an individual can contribute. Sales goals are clear (more, more, more), but other departments struggle with focus at times. Communication is weak at best.

    Advice to ManagementAdvice

    Communicate! It's a shame how little is shared, and how the management team does everything in silos.

    Recommends
    Positive Outlook
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  5. 2 people found this helpful  

    Solid and poised for growth with praise for employee benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Account Manager in Blue Bell, PA
    Former Employee - Sales Account Manager in Blue Bell, PA

    I worked at Fiberlink

    Pros

    Fiberlink maintains an excellent market position with respect to end-point security in the "cloud" (internet). They are definatley on the mark with their coined phrase of " providing security in the mobile blind spot". They seem to be profitable and more than willing to spend cash in the right areas. The corporate culture is friendly and relaxed while setting high standards for all employees. Fiberlkink does a great job with employee recognition. Most people are willing to help fellow employees. The benefits are excellent and foe the most part, this is a company that provides excellent growth opportunities for all employees.

    Cons

    There is a new initiative to transition Customer Service people to inside sales people that lacks a solid plan for adequate training, execution, sales personnel collaboration and especially compensation. Sales executives and middle management (in sales) are not in harmony and it is obvious to the sales people. Sales executives are out of touch with cohesive team effort between outside Regional Sales Managers, Sales Account Managers and Sales Account Representatives. There is a great deal of uncertainty with respect to job descriptions and compensation among sales people. Job descriptions and compensation plans need to be established in writing and there sales execs need to adhere to the scheduled start and finish time so of meetings.

    Advice to ManagementAdvice

    While senior management are proud of the companies acomlishments and demonstrate and true caring for the well being of employees, they seriously need to visit with staff members particularly the sales people on a one-to-one basis to get the real feedback. They should also pay close attention to hiring the right people for sales positions.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Good Company - Communication between departments needs improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Developer in Plymouth Meeting, PA
    Former Employee - Developer in Plymouth Meeting, PA

    I worked at Fiberlink

    Pros

    The computer room was very clean and modern, and this company tried to keep current on software. At the time I was there, they were moving to VMware. The people were very pleasant, and they budgeted money for training. They had some smart people. Also, free lunch on Friday (you'll gain weight working there), and they allowed drinking beer at your desk. They figured you were an adult, and could be responsible.

    There was no vacation policy. You decide what days and how much time you want to take for vacation.

    Cons

    They run a new-employee orientation every year, where you get to meet with executive staff. That's good; but, the program is run with a little too much enthusiasm for a workplace. They kind of want to take the realness out of people.

    There is a bonus plan, but some of the goals are vague. When I was there a lot of people had left, and I believe it was related to goals and expectation.

    It's a security company. They video monitor everything that goes on in the building. For example, I don't need to know that a hammer was still left out in the computer room floor by the security officer. However, it was helpful to have the guy on task when the computer room door inadvertently locked from the inside.

    Advice to ManagementAdvice

    Communication was good within departments. However communication between departments was a disaster. Encourage honesty ... if you make a mistake with client data and inadvertently publish information admit it to the client. Focus on getting the right things done over getting the client's money.
    Money will come with good service and good technology - just be honest about what you're doing.

    Approves of CEO
  7.  

    Flexible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    I have been working at Fiberlink full-time (more than 3 years)

    Pros

    Flexible work hours
    WFH
    Free lunch, snack
    Maintaining SMB culture even after being acquired by IBM

    Cons

    Experienced people aren't paid equally based on skills, there's always a partiality based on college they're from. This resonates among lot of people who aren't from BITS or IITs

    Partiality in stock options and bonuses which aren't transparent

    Like some other reviews have noted, you will continue being an Engineer and there isn't professional growth as much as you technical growth.

    Work load is getting worse after IBM acquisition and not many people have been recruited to tackle this

    Advice to ManagementAdvice

    Be transparent on pay and stock options

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Decent place to start with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Bangalore (India)
    Former Employee - Senior Software Engineer in Bangalore (India)

    I worked at Fiberlink full-time (more than 3 years)

    Pros

    --Latest technologies to work on.
    --No process related hassles.
    --Managers are technically sound.
    --senior management has clear vision and roadmap
    --flexible work timings.

    Cons

    --Too much dependency on libraries\open source
    --work life balance can be improved.
    --working on legacy products will not be recognized fairly.
    --Extreme multi tasking skills required at times.
    --many unforeseen factors will affect bonus component and always below 80%.
    --Not much options for career change.
    --No cab service(this doesn't affect me, as i like driving)
    --No stock options to engineers.

    Advice to ManagementAdvice

    Hiring contractors might be a good idea, but make sure their work passes QA cycle or certified by QA before these contractors leave. Other wise your regular employees will suffer to the core with their un-recognized efforts on non-profitable products.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good Career Start

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiberlink full-time (more than 8 years)

    Pros

    Good out of college job.
    Fun and social coworkers.
    Small and nimble.
    Solid customer list.
    Positioned well for mid-market growth.
    Employees well equipped with gadgets.

    Cons

    Terrible 401k match
    Skeleton crew in operations although experts. Need to invest there.
    Play games with bonus money during lean times and mediocre raises - get you money up front.
    High turnover except for a core group that keeps the machine rolling.
    If you have gray hair need not apply.
    Some delusions of grandeur among senior management.

    Advice to ManagementAdvice

    Org is too flat. Give high performers something to strive for. Expand operations so you can scale.

  10. 1 person found this helpful  

    A Good company, if you're in the states and in the 'circle'.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maas360 Consultant in London, England (UK)
    Former Employee - Maas360 Consultant in London, England (UK)

    I worked at Fiberlink full-time (more than an year)

    Pros

    Good tech people, good vision, nice canteen!

    Cons

    Bad - so bad at trying to be a global company. Anything outside the US HQ may as well not exist.

    Advice to ManagementAdvice

    If you want to be global, think global!

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiberlink

    Pros

    Great technology, hard working staff, strong management team

    Cons

    Small teams means hard work for current employees

    Advice to ManagementAdvice

    Invest in management team

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