Fidelity Investments

  www.fidelity.com
  www.fidelity.com

Fidelity Investments Reviews

Updated November 21, 2014
Updated November 21, 2014
1,903 Reviews
3.6
1,903 Reviews
Rating Trends

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Fidelity Investments CEO Abby Johnson
Abby Johnson
32 Ratings

Review Highlights

Pros
  • GOOD work-life balance: very rarely expected to work overtime (in 164 reviews)

  • Great Benefits, Employee friendly, but sometimes overkill with thousands of policies (in 205 reviews)


Cons
  • Company expects all dedication to work with little regard to work/life balance (in 52 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 70 reviews)

More Highlights

1,098 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    Fine job if you can handle being in the phones all day

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments

    Pros

    Good advancement opportunities. Good training. They pay for series 7 licensing and study time.

    Cons

    On the phone all day. I couldn't handle it.

    Advice to ManagementAdvice

    Nothing.

  2. 5 people found this helpful  

    Great company but something to consider

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Director in Boston, MA
    Current Employee - IT Director in Boston, MA

    I have been working at Fidelity Investments full-time (more than 3 years)

    Pros

    Overall I think Fidelity is a great company, the fact that its privately own makes it more immune to market volatility and the year-end bonuses have been fairly consistent

    Cons

    The promotion process is a complete mystery and it appears to be highly political
    Once you reach a certain level (director) within IT at least there are no annual market adjustments, so every year you are in theory making less money. Plus there are no catch-up adjustments.
    When applying to a job at the same level the policy is that you cannot get a salary increase, even if the job is vastly different and within a different business unit. Which means overall you are stuck at your current salary unless you look outside the firm

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    A great company that focuses on hiring and training quality people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Westlake, TX
    Current Employee - Financial Representative in Westlake, TX

    I have been working at Fidelity Investments full-time (less than an year)

    Pros

    An atmosphere that truly promotes personal development. I've never worked anywhere that cared so much about the services that they offer. I genuinely feel that everyone at Fidelity has the best interest of the customer in mind. Also, there is a lot of opportunity for growth.

    Cons

    Entry level pay is low when compared to similar roles in the financial industry. The company can feel a little too big and that there is some disconnect between different functions.

    Advice to ManagementAdvice

    Considering that Fidelity's goal is to provide the best customer experience across all industries, the best way to do that is to make sure that the employees are not overworked or under appreciated.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great Company, Incompetent Lower Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Westlake, TX
    Current Employee - Financial Representative in Westlake, TX

    I have been working at Fidelity Investments full-time (more than 3 years)

    Pros

    Absolutely great company to work for and great atmosphere. Best retirement benefits and 401k in the industry. Great place to cut your teeth and learn. Tons of opportunity. If you enjoy investments it's a phenomenal place to learn.

    Cons

    Awful and I mean absolutely awful lower management. Do not recognize talent whatsoever. Production means absolutely nothing. Initial management are the employees who couldn't make it in what they actually wanted to do or just wanted to be lazy. Upper management is extremely smart but lower management is very petty and very likely to be as young or younger than you when starting. Fight your way through it and it is very rewarding but it can burn you out initially. Just realize you will be above them soon.

    Advice to ManagementAdvice

    Hire more competent lower management that can actually evaluate talent and intelligence and not just pick the people who they like to recommend for the next position.

    Approves of CEO
  6.  

    A great place to get your start

    Current Employee - Financial Representative in Washington, DC
    Current Employee - Financial Representative in Washington, DC

    I have been working at Fidelity Investments full-time (more than an year)

    Pros

    Every branch environment is different, this is very evident in the DC area because there are branches in DC, 3 or 4 in VA, and 3 or 4 in Maryland and they each have different cultures. This is a great thing, but also plays a big part in branch metrics, promotions, and availability. I have learned a lot and met some really fantastic people! The benefits package is top-notch!

    Cons

    Upward mobility is limited by the size and availability of the next job up within the branches. If one were to consider moving to another branch, or geographic location entirely, then the availability greatly increases. Onboarding is definitely not very great, they have an OTJ training mentality, which can be difficult in the DC area with "DC-type" clients.

    Recommends
    Approves of CEO
  7.  

    Excellent place to plan a long term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA

    I have been working at Fidelity Investments full-time (more than 10 years)

    Pros

    Lots of different types of roles to work in; Supportive of internal movement; outstanding benefits - compounds greatly the longer you stay; Quality of associates; Management support for innovation; huge IT investment

    Cons

    Lots of job movement to new sites. If you are adverse to relocating, make sure you check on the LT prospects of your role.

    Advice to ManagementAdvice

    The significant amount of movement to new sites has removed some of the luster of working at Fido. Hoping the transition will slow down soon so the culture can stabilize.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Boston, MA
    Current Employee - Intern in Boston, MA

    I have been working at Fidelity Investments as an intern (less than an year)

    Pros

    Constantly providing training and education to employees. Positive workplace culture.

    Cons

    There really are no cons that I have seen.

    Advice to ManagementAdvice

    Dont have any advice to management.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Sets you on the right path to success!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Jacksonville, FL
    Current Employee - Financial Representative in Jacksonville, FL

    I have been working at Fidelity Investments full-time (less than an year)

    Pros

    Solid Training Program. Supportive Management from the start. Awesome benefits. Career advancements opportunities seem a plenty. Good work life balance with encouraging co-workers for the most part. Offer many different paths to the career goals you want to achieve!

    Cons

    Communication of policies and expectations could be more clear. Leadership tends to play favorites at times which could work in your favor and not so much.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Best company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Database Administrator in Dallas, TX
    Current Employee - Senior Database Administrator in Dallas, TX

    I have been working at Fidelity Investments full-time (more than an year)

    Pros

    Fidelity is a great place to work

    Cons

    There is nothing i want to complain about

    Advice to ManagementAdvice

    -

  11. 4 people found this helpful  

    Great company to work for, but with call center setbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HNW Associate in Denver, CO
    Current Employee - HNW Associate in Denver, CO

    I have been working at Fidelity Investments full-time

    Pros

    Great benefits, pay is decent, and staff is great. They will sponsor you and ay you to study for the series 7 and 63.They have CFP programs if you want to go the sales route as an account executive. Management actually really does care about employees, and listens to their suggestions and ideas. This is a baby call center opened in summer 2013. There is good potential for promotion, however, only in client facing roles. In other words, it is a call center.

    Cons

    It is a call center and it is hard talking to people for eight hours a day about their finances. Clients are often old and sometimes senile, often needing help online or setting up transactions. The work can be stressful. It is busy year round and expect to take calls all day, with maybe the occasional meeting or coaching hour to break up the day.

    Advice to ManagementAdvice

    Bring more non client facing roles (operations positions) to the site. Find ways to get employees off the phones to break up the monotony and prevent burnout, and therefore, attrition.

    Recommends
    Positive Outlook
    Disapproves of CEO

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