Fidelity Investments

  www.fidelity.com
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Fidelity Investments Reviews

Updated August 17, 2014
Updated August 17, 2014
1,771 Reviews

3.7
1,771 Reviews
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Fidelity Investments Chairman and CEO Edward C. “Ned” Johnson, III
Edward C. “Ned” Johnson, III
744 Ratings

Review Highlights

Pros
  • GOOD work-life balance: very rarely expected to work overtime (in 149 reviews)

  • Being a privately held company has great benefits as well (in 185 reviews)


Cons
  • Work-life balance can be tough given OT expectations 55-65 hours per week (in 42 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 68 reviews)

More Highlights

456 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Decent first job out of college but do your research on what career path you would like to take.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people to work with. You go through extensive, thorough training with people you will get to know very well with great facilitators leading your class. Great benefits such as 401(k), medical, dental, life insurance etc. You may also attain a number of professional licenses in the financial industry depending on your position. Good opportunity for advancement if you are the type of person that can handle taking calls.

    Cons

    If you work in one of the call centers, the work can become repetitive. You have to adhere to rather tight schedule requirements such as 15 minute breaks and 2-3 hours at a time taking inbound calls. Also, you are evaluated on criteria such as how many calls you take in a certain time frame and how long the conversations take you to complete. If you like speaking with people over the phone, however, you may enjoy it.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Financial Representative aka "this is not a sales job but it sure as heck is"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative
    Current Employee - Financial Services Representative

    Pros

    There are many positive aspects of working as a financial rep at Fidelity Investments. Even though it is a call center job with stringent metrics and every move and word measured and recorded, it's not horrible. The pay is above average and so are the benefits. The standards are transparent. Not the easiest to meet but no smoke and mirrors except in one respect. When I was hired I was told that this is not a sales job. I was told that is customer service. Told the same thing in training. The truth is different.

    Cons

    After about a month or two on the floor there began to be a lot of pressure to discuss about people increasing their contributions and trying to get them to speak to licensed representatives. We the "guidance" as a plan benefit that is a feature that doesn't cost anything but we're really selling the additional Portfolio Advisory Services that costs additional. Regardless of whether it is a good plan, and I do believe it is, I still feel it is misleading I also feel misled about what I signed on for when accepting the position. I said in the phone interview and in person interview that I did not want a sales job.

    Advice to ManagementAdvice

    Don't tell people this isn't a sales job since it clearly is. Customer satisfaction and loyalty may be #1 but our selling your additional services seems a close second.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good benefits at a cost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Exceptional benefits plan and fair salary..

    Cons

    Company expects all dedication to work with little regard to work/life balance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not a place to work Long Term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative  in  Durham, NC
    Former Employee - Administrative in Durham, NC

    Pros

    Its a great stepping stone in your career, they do have a flexible work environment depending on where you work, Boston is hectic and down sizing all the time whereas North Carolina folks are more laid back and slow. Ample parking space in North Carolina

    Cons

    Very little professional growth if you towards the bottom of the totem pole, very high turnover rate and employees are constantly playing musical chairs with regards to cube assignments or reorg in the company. Some professionals are given too much power and run the place like total dictatorship. Would never want to work here again nor would I want to invest my savings with this firm. Loyalty, reliability and professionalism has no value here.

    Advice to ManagementAdvice

    Respect professionals for who they are and for what they have to offer rather than getting some fired because someone doesn't like you and has never worked with you and therefore totally unaware of what are their capabilities. Create a healthy work environment, have a better payscale for lower ranking professionals as opposed to pay people to walk around and do nothing all day.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Did not have a really amazing internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Intern
    Current Employee - Technical Intern

    Pros

    Good hourly wage, low pressure, relaxing work environment

    Cons

    Not enough work for interns, a lot of down time and busy work

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Senior Management Learning and Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning and Development  in  Boston, MA
    Current Employee - Learning and Development in Boston, MA

    Pros

    Budgets can be generous. Pay is good. Smart, dedicated employees.

    Cons

    Budget cuts can be austere. Funding of bonus is pathetic.

    Advice to ManagementAdvice

    You can afford to fund bonuses at 100%. As is usual, many senior mgt members appear to be unsuited for the job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Decent pay, good work/life but culture stinks, lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Analyst  in  Research Triangle Park, NC
    Former Employee - Senior Systems Analyst in Research Triangle Park, NC

    Pros

    I worked in IT. My immediate team was nice, the pay was good, and I didn't work every weekend. My job was ok. To do my job took wayyyy longer than it needed to take.

    Cons

    I think the culture is competitive to the point that people don't readily share knowledge. They hide it from each other in order to make themselves look better. That kind of behavior doesn't help a company move forward. They are also way too conservative and never want to take responsibility. Instead, they make decisions by consensus so that no one is to blame if something goes wrong.

    Doesn't Recommend
  9.  

    Fidelity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Representative  in  Houston, TX
    Current Employee - Investment Representative in Houston, TX

    Pros

    definately profit sharing and vacacation

    Cons

    your ability to advance depends on your location - could go either way

    Advice to ManagementAdvice

    They are only concerned about management in Boston.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    So so place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brokerage Services Representative  in  Jersey City, NJ
    Current Employee - Brokerage Services Representative in Jersey City, NJ

    Pros

    Good benefits and stable job. Managers give you training and opportunities to learn.

    Cons

    Doing routine and processing working which is not challenging and can get old after one year.

    Advice to ManagementAdvice

    Give your employees more opportunities to work on different projects and take ownership of their tasks

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Mediocre

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    People are nice, fantastic benefits and decent pay

    Cons

    Risk profile makes innovation difficult in some areas. The environment is also difficult for getting your work done.

    Recommends
    Neutral Outlook
    No opinion of CEO

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