Fidelity Investments Reviews

Updated October 28, 2014
Updated October 28, 2014
1,878 Reviews
3.7
1,878 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fidelity Investments CEO Abby Johnson
Abby Johnson
13 Ratings

Review Highlights

Pros
  • GOOD work-life balance: very rarely expected to work overtime (in 164 reviews)

  • Great Benefits, Employee friendly, but sometimes overkill with thousands of policies (in 205 reviews)


Cons
  • Company expects all dedication to work with little regard to work/life balance (in 52 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 70 reviews)

More Highlights

490 Employee Reviews Back to all reviews

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  1.  

    Good internship experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments as an intern (less than an year)

    Pros

    knowledgable manager, nice people, convenient commuting

    Cons

    slow-paced, not so much interaction with other groups

  2.  

    complex organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Cleveland, OH
    Former Employee - Account Executive in Cleveland, OH

    I worked at Fidelity Investments full-time (more than 3 years)

    Pros

    The pay and benefits are above average. Privately owned.

    Cons

    Vertically Integrated and siloed. Lots of ritual and tradition, vs. common sense.

    Advice to ManagementAdvice

    divest and get smaller to focus on what is a strength.

    No opinion of CEO
  3.  

    IT Audit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audit in Boston, MA
    Current Employee - Audit in Boston, MA

    I have been working at Fidelity Investments as an intern (less than an year)

    Pros

    Takes you an opportunity to mold one's career towards the management field. Early growth opportunities and high perks

    Cons

    Not for those who want to stay on the technical side of things. Growth becomes slow after a couple of promotions. Work atmosphere is not very friendly. Lot of unnecessary office politics played by those in particular who have no work.

    Advice to ManagementAdvice

    Need to focus more on increasing productivity.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good entry-level company. Limited upward mobility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments

    Pros

    great name to have on the resume.

    Cons

    there's limited upward mobility at this company.

    Recommends
    Approves of CEO
  6.  

    Good company if you like financial planning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Representative in New Haven, CT
    Current Employee - Investment Representative in New Haven, CT

    I have been working at Fidelity Investments full-time (more than an year)

    Pros

    Great benefits, good pay considering you don't have to go out and get your own clients.

    Cons

    Too political. Easy to be pigeonholed into something specific.

    Advice to ManagementAdvice

    Trust your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Design contractor : easy work good pay, short-lived

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Visual Designer in Boston, MA
    Former Employee - Senior Visual Designer in Boston, MA

    I worked at Fidelity Investments as a contractor (less than an year)

    Pros

    Employees (FT) are generally just 'nice' smart people. They were very welcoming. Parameters of projects were clear to me and upper management 'loved' and thought my concepts were 'great'. So it felt like a good fit for me: a huge corporation with a personal touch.

    Cons

    In my case, I was a "open-ended" senior design contractor. Anyone who has worked at a place like FI knows how many hoops one must jump through: credit check, fingerprinting, background check, drug screen- over the course of 2 weeks while waiting for clearance. After all that, I was given, decidedly simple work- waiting for more challenging projects- which never materialized. At interview, I was told that I would be given the opportunity to learn/increase my video edition skills.

    After 7 weeks, I was given sufficient clues such as: "Yes, so much work is coming in that we 'need to' hire a full-time designer, and two more (fresh-out-of-college) contractors soon!" I was never given the decency of a personal meeting to say I was being replaced by two lower-wage earners, or was I just 'let go'? I sent an email inquiring if there were more projects for me, and I was told to 'hang tight as more work may come up." After working June through end of August, and now being 'off' two months, I haven't heard a thing. Radio silence.

    Advice to ManagementAdvice

    Nice clues, but please give contractors the 'real story'. We're all adults and we can take it. I'd just like to have some closure and concrete information to give to future employers about my reason for leaving.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Definitely a career starter career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Associate II-Health & Welfare in Durham, NC
    Former Employee - Financial Associate II-Health & Welfare in Durham, NC

    I worked at Fidelity Investments full-time (more than 5 years)

    Pros

    The benefits package is really good and there are many opportunities to advance internally.

    Cons

    There is no clear career path to advancement, especially management.

    Advice to ManagementAdvice

    Take more of an investment in the advancement and personal growth of your employees

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Acceptable if you're out of ambition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Boston, MA
    Current Employee - Software Engineer in Boston, MA

    I have been working at Fidelity Investments full-time (more than an year)

    Pros

    If you're married with kids and a house, and you want to go home at 4:45PM every day, Fidelity is for you. I've never worked less anywhere else. When I've had visitors in on a Friday in the summer, and only 6 of 30 team members are in, they ask "where is everyone" and I have to explain that this is normal. Largely "Working From Home" is used more than it should.

    As far as ambitions go, Abby and Ned own the company. What they want goes. As such, you can expect fiats from on high and many people and divisions shuffling along, getting by. This is not a terrible thing, but you'll not find floors of teams rushing to "get it done" and invent the "next great thing" despite the corporate newsletters the champion such internal trends. Rather you'll find bureaucracy, process, and more process taking weeks to do something as simple as write a single line query. One fiat was all applications moving to Linux servers from Window servers. Why? Ned had met Bill Gates at a conference and decided he didn't like him, so we needed to get rid of Windows.

    Pay is slightly below market, but health benefits are good ($140 for top health plan), bonuses not bad, and the hours are great. Good training budget. OK vacation policy (15 days). Nice facilities.

    Cons

    Big Warning: Fidelity is divesting in Boston and New England. They are moving all the jobs they can to Raleigh (NC), Westlake (TX), Ireland, China and India. Every year more Boston teams get sacked and given the "chance" to move 2000mi or more, though usually only 10% take the offer. Be careful if you're not deeply entrenched in the front office, your days are likely numbered.

    Everyone keeps to themselves. Passing people in the hall, they stare at the floor. In the elevators you could hear a pin drop. Folks are not outgoing and I've seen many teams that sit 10 yards apart and don't know each other at all. This helps breed the internal silos and technical fiefdoms. If you behave gregariously, people will be surprised.

    Fidelity IT loves to talk about Agile, but we actually use FAM, the Fidelity Agile Methodology. During your interview, ask deep questions about how so called "Agile" teams work and you'll be in for a laugh. FAM is a broken application of Agile and little better than classic waterfall. If you've really learned Agile elsewhere, people are going to laugh at you your first few weeks here.

    If you're looking to grow rapidly in tech, look beyond Fidelity. Our systems are laughably behind the times, though our "architectural conferences" will swear they're cutting edge (i.e. IE8 anyone, Java 6, Tomcat 5?).

    Advice to ManagementAdvice

    You're the largest 401K manager in the US. You've got a great brand. Get your tech house in order and continue to lead and set a new standard in 401K experiences. Use the smart people you have and actually breed a true "innovation" culture rather than just speaking about it and running on 2004 tech. Don't hold various town halls talking about how you're helping all your engineers grow, and create "building your career" websites, all the while sacking more teams every quarter. There is little reason to "build your career" when it will soon likely be moved thousands of miles away. This sacks morale.

    Also, do away with Working From Home, people abuse it too much.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great Financial Services Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer/Developer in Merrimack, NH
    Current Employee - Principal Software Engineer/Developer in Merrimack, NH

    I have been working at Fidelity Investments full-time (more than 10 years)

    Pros

    Privately owned company, offers a great benefits package, great online resources for self improvement, overall a great company to work for.

    Cons

    Traditional management methods with chain of authority style and often it is challenging to get in touch with senior management to provide feedback.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to start, struggling to compete in the new world of investing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative in Merrimack, NH
    Former Employee - Registered Representative in Merrimack, NH

    I worked at Fidelity Investments full-time (more than 3 years)

    Pros

    Great benefits for all employees.
    401k match among best in the industry
    Set schedule for phone reps
    Overtime availability if desired

    Cons

    Bureaucracy at it's finest. Nothing ever gets done without 150 groups needing to okay it.
    Extremely difficult to move from phone jobs to elsewhere, regardless of qualification.

    Advice to ManagementAdvice

    Decision making at a turtle's pace only works if you're in a race against turtles. Evolve, or become extinct.

    Recommends
    Negative Outlook
    No opinion of CEO

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