Fidelity Investments Reviews

I worked at Fidelity Investments full-time for more than 10 years

Pros – High bonus percentages. Private shares. Good salary. Good medical benefits. Large retirement contributions.

Cons – Overly political environments. Highly matrixed organization.

Advice to Senior Management – Remember your people are your greatest assets, treat them accordingly.

Yes, I would recommend this company to a friend

I have been working at Fidelity Investments full-time for more than 10 years

Pros – Challenging opportunities, varied job options, carreer path, good benefits

Cons – Depending on role requries long hours. Site strategy to different locations limit jobs in Boston.

Advice to Senior Management – Get to know better the capabilities of individuals that span beyond their job responsibilities

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Fidelity Investments full-time for more than a year

Pros – - My co-workers are amazing people. Everyone is very friendly, outgoing, and generally positive. I look forward to seeing them every day and miss them on the weekends!
- The training is bar none. They give you extensive training to pass the Series 7 and 63 exams, making it almost impossible for you to fail, and every new skill set you master is accompanied by at least a week of intense training.
- The work environment is very pleasant. My desk is very spacious, the break rooms are well stocked, and we have huge windows with views of the mountains.
- If you're willing to work hard and network with people, the growth potential for your career at Fidelity is unlimited.

Cons – - The pay is less than it should be. Considering the complexity and responsibility on our shoulders with all the regulations and rules, we should be paid much more than we are.
- Some managers exhibit favoritism towards employees who are clearly incompetent at their jobs but are likable people.
- The micromanaging of your schedule is obnoxious, but it's pretty standard in a call center environment.

Advice to Senior Management – Pay your phone reps more money! We work our butts off to take care of the customers who are not always very pleasant, and we should be fairly compensated.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Fidelity Investments

Pros – Absolutely great people and good culture with good profit sharing.

Cons – They do not pay competitively and are on the low end. Raises are nothing to write home about. One needs to leave here and come back to get a significant bump in pay.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Fidelity Investments full-time for more than 7 years

Pros – Flexible, good pay, excellent benefits. They are extremely focused on their customer, which makes the company successful. Everyone I worked with was nearly always very professional.

Cons – Lots of politics, very slow to advance employees, overly value soft skills in technical employees. They say that at Fidelity you're rewarded for what you do but my experience was that its at least half due to your political skill, as it is with many large companies.

Advice to Senior Management – People need to feel valued and properly compensated for their work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Fidelity Investments full-time for more than a year

Pros – Compensation seems fairly structured to reward performance. Company has a great nationwide presence, excellent brand and reputation, and comprehensive financial product and service lineup to meet nearly any client's needs.

Cons – As with most large firms, there is bureaucracy. Complex service issues take too long to resolve. Upper management seems to take too long to process and implement feedback from reps. Some services, such as in-house managed money, have a lot of room for improvement.

Compensation structure for branch reps (account executives) is skewed too heavily at short term performance rather than long term.

Overall, if you work in a branch, the quality of your work environment depends largely on your manager and his / her boss. Some are micro-managers who have no perspective and others a great people.

Advice to Senior Management – Solicit feedback from reps on everything to their feelings about management to compensation to products and services. Let the reps know you understand their views and what you are going to do about it.

Yes, I would recommend this company to a friend

I worked at Fidelity Investments full-time for more than 8 years

Pros – Resources, people, internal advancement, facilities. This is a great place for self-starters who are smart, aggressive and politically savvy.

Cons – Very insular culture. Lots of red tape. Challenging to innovate in most areas. Quite conservative. Internal business units often fight amongst one another. Do not expect a lot of career development/talent nurturing training - people are much too busy here for that. You have to take it on yourself to learn and move forward here.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Fidelity Investments full-time

Pros – Flexible work schedule but company changes on this every few years.

Cons – Not enough remote or telecommuting options.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Fidelity Investments full-time for more than a year

Pros – Dynamic work atmosphere with a constant shift in work responsibilities. Essentially, everyday it was a different job. Networking possibilities are high due to internal and external working relationships developed. Open culture with a young, innovative office vibe.

Cons – Varying work hours for this specific team was common. Shifts in work responsibilities dictated the amount of overtime worked on a daily basis.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Fidelity Investments as a contractor for less than a year

Pros – Nice benefits for permanent employees, interesting technologies

Cons – Some of the managers lack experience, lots of legacy code.

Advice to Senior Management – I think they would benefit by improving their process for keeping up with technology. They touch the same code over and over without moving to newer technology and methods

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company