Fidelity Investments

  www.fidelity.com
  www.fidelity.com
Work in HR? Unlock Free Profile

Fidelity Investments Reviews

Updated September 30, 2014
Updated September 30, 2014
1,823 Reviews
3.7
1,823 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fidelity Investments Chairman and CEO Edward C. “Ned” Johnson, III
Edward C. “Ned” Johnson, III
782 Ratings

Review Highlights

Pros
  • GOOD work-life balance: very rarely expected to work overtime (in 161 reviews)

  • Great Benefits, Employee friendly, but sometimes overkill with thousands of policies (in 194 reviews)


Cons
  • Company expects all dedication to work with little regard to work/life balance (in 50 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 70 reviews)

More Highlights

244 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Broken promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Specialist  in  Westlake, TX
    Former Employee - Help Desk Specialist in Westlake, TX

    I worked at Fidelity Investments as a contractor for more than a year

    Pros

    Easy job to get since they're always hiring. This is also a major reason that their training program is so good.
    High turnover rate can lead to quick promotions early on.

    Cons

    The promised benefits rarely occur. They advertise flexible work options, but the mid-level managers aren't on board with it so in practice don't expect the promises to be kept.
    If you're cynical and uncaring enough to take advantage of customers, step on co-workers, and generally engage in anti-social behavior in order to get ahead, then this is the place for you.

    Advice to ManagementAdvice

    Treat employees like they matter. Anyone intelligent enough to be succeed in a knowledge-based position is not going to be stupid enough to believe that times are lean and we have to accept cuts when management is simultaneously cheering their record year and giving themselves multi-million dollar bonuses.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Terrible job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate I  in  Albuquerque, NM
    Current Employee - Customer Service Associate I in Albuquerque, NM

    I have been working at Fidelity Investments part-time for more than a year

    Pros

    Flexible work schedule and health insurance even if you are part-time.

    Cons

    They are always changing things whether it is protocols, standards, or leadership. They don't value their hard working managers.

    Doesn't Recommend
    Disapproves of CEO
  3. 5 people found this helpful  

    This is the place where dreams go to die

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Systems Engineer  in  Cary, NC
    Current Employee - Principal Systems Engineer in Cary, NC

    I have been working at Fidelity Investments full-time for more than 3 years

    Pros

    The free brokerage account is very nice and they pay more than most in the area.

    Cons

    This is a very conservative finance company so expect that kind of business culture to translate into everything they do.

    From the start of your career you will hear them talk about the billions (Yes billions!) of dollars that they happily spend on IT each year... From my observations I can say that quite a bit of this money is clearly being wasted on supporting many lazy engineers that lack the modern IT skills needed to do the simplest of things on their own.

    2. They will tell you up front to never expect more than a 2-3% pay increase each year and they will always promise amazing bonuses that never actually end up 'actually' being amazing .

    3. For a company of this size the health insurance for more than just single coverage is insanely overpriced.

    4. Its been stated by others on this site that success is all about 'who' you work for and not 'what' you do.. This is absolutely true and enterprise technology is a total mess that is full of awful people.

    Advice to ManagementAdvice

    Promotions are a joke and with the aggressive push to offshore there is no incentive for anyone to actually better their skills.

    Vacation / Personal time is more than fair but expect to be salary and placed on a team that is always understaffed.

    Doesn't Recommend
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 3 people found this helpful  

    No thanks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fidelity Investments

    Pros

    The 401k match is great

    Cons

    Everything else is not great

    Advice to ManagementAdvice

    Start over

    Recommends
  6. 3 people found this helpful  

    The definition of Gamification of the workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planning & Guidance Consultant  in  Jacksonville, FL
    Current Employee - Planning & Guidance Consultant in Jacksonville, FL

    I have been working at Fidelity Investments full-time for more than 10 years

    Pros

    Do not need any investment knowledge. Can be promoted simply due to "needs of the business". If able to stick around for 5+ years, will be able to keep the 7% 401k matching and 10% yearly profit-sharing payout. Great for recent college grads who have not developed professional workplace habits. VERY hands on approaching to coaching and development; multiple people always providing career advice.

    Cons

    Some of the lowest pay in the industry. Previous experience is not respected once hired on; only benefits prior to being hired when qualifying for roles. Micromanaged down to the smallest detail. As the title of the review says, gamification of the workplace is in full swing (look it up if unfamiliar; may not be suitable for all individuals). VERY negative attitude towards competitors. Upon resignation of the firm all previous connections will instantly dissolve. Senior management uses smiles and positive speeches to squash any and all critiques/feedback of existing processes. "On-loan" roles are overused in order to keep from permanently funding very enjoyable roles. Lower management uses toys (slinkees, pom-poms, hello kitty candy dispensers) to "encourage and motivate" their teams while in the middle of tax seasons. Overall, very immature and unprofessional work environment. Attrition is a constant battle that is verbally ignored and spoken against.

    Advice to ManagementAdvice

    Slow down and learn from your competition. Pick a group: green horn college grads or knowlodgable industry professionals. You currently are unable to manage both. Language over knowledge is BAD. I'll repeat, language over knowledge is BAD! Too many customers are being lied to and provided incorrect information by "traders" who have no clue what they are talking about.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Over the past couple of years things have gone down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Consultant  in  Raleigh, NC
    Current Employee - Management Consultant in Raleigh, NC

    I have been working at Fidelity Investments full-time for more than 10 years

    Pros

    Flexible work options, new campus, 1-1 match up to 6% on 401k, profit sharing each year

    Cons

    Areas have poor, indecisive leadership. Benefits expensive, constant reorgs, low career growth, execs out of touch with the masses

    Advice to ManagementAdvice

    Get a strategy and stick to it. Value your employees before they leave.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Old, slow and political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fidelity Investments full-time for more than 3 years

    Pros

    Benefits - great package and bonuses.

    Cons

    Politics. There are people there who I honestly didm;t what they did. Once someone is entrenched there they never leave. Everything takes forever to get done. Toxic culture.
    They claim to be entrepreneurial but that couldn't be farther from the truth.

    Advice to ManagementAdvice

    Learn how to lead and manage.

  9. 2 people found this helpful  

    Old processes, politics and a slave driving, unrelenting busy day will have you begging for mercy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Salt Lake City, UT
    Former Employee - Financial Services Representative in Salt Lake City, UT

    I worked at Fidelity Investments full-time for more than a year

    Pros

    education, series 7 and 63. Job made me realize what evil is and to quit and follow my dream

    Cons

    Everything else. If you decide to take the financial representative role, be prepared to give your life away. Call after call after call of nothing but angry abusive customers. Fidelity refuses to update their computers or programs, so you will be working with outdated processes with no support. If you like dealing with negativity all day, this is the job for you. Horrible job. Horrible!

    Advice to ManagementAdvice

    There is no work-life balance. Fidelity needs to change everything. How do they expect an employee to finish everything they ask when the calls are backed up the entire day?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    dissapointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Human Resources  in  Dallas, TX
    Former Employee - Vice President Human Resources in Dallas, TX

    I worked at Fidelity Investments full-time for more than a year

    Pros

    Good pay and benefits. Good work life balance. Great campus

    Cons

    very political. Its who you know not waht you do

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Toxic workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at Fidelity Investments full-time

    Pros

    401k match, shares if they like you, salary, choices for health insurance

    Cons

    I was told by my manager: "I'm not important, your work is not important, and no one cares about your job". Management by fear and intimidation seems to be status quo. Limited accountability. Fido has a lot of lifers and most of these people are bitter and angry or just plain useless. Talent is not rewarded and failure is not punished.

    Advice to ManagementAdvice

    Do what you are paid to do and stop treating employees like cattle.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Fidelity Investments Photos

Worked for Fidelity Investments? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.