Fifth Third Reviews

Updated May 25, 2015
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Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
6 Ratings

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • good benefits and fair treatment (in 28 reviews)

Cons
  • New upper management in the Chicago area have a personal agenda (in 31 reviews)

  • Sales goals as a teller were the worst part (in 26 reviews)

More Pros and Cons

14 Employee Reviews

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  1. Helpful (1)

    Senior Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Cincinnati, OH
    Current Employee - Senior Business Analyst in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The bank is large enough for you to move around and gain good experience

    Cons

    Highly political to the point where performance has little to do with advancement and ratings.

    Advice to Management

    IT managers need to have a strong background in IT. Remove the Operations and Line of Business managers from IT management positions. They do not understand or respect the planning which needs to be done in order to meet deadlines on IT projects. You need management which understands boxes aren't made of cardboard, software isn't pajamas, and real IT security takes longer and costs more than having ADT installed at your house.


  2. Helpful (7)

    Unhealthy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Cincinnati, OH
    Current Employee - IT Specialist in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    A paycheck. That is it.

    Cons

    Where does one even begin?
    - Unqualified management who only manage up
    - Layers upon layers of bureaucracy. Nothing ever gets done efficiently or correctly
    - Poor titles and general role clarity
    - Terrible, outdated processes (if there are any at all?)
    - Outdated technologies (everything breaks, constantly)
    - Management who will throw you under bus in a heartbeat
    - Management that takes credit for their employees work
    - Management that plays favorites with their employees
    - Unfriendly and untrustworthy co-workers (can’t blame them, as it’s just a side effect of an unhealthy workplace)
    - High impact decisions made off ‘feelings’ and not facts or data
    - No accountability placed on Managers (they’ll blame someone who makes 3 times less than them, instead)
    - Negative work environment, where people are extremely unhappy
    - They don't care about previous experience or skills. You either act like management's dog, and play by their rules, or you will be labeled as 'uncooperative' or 'confrontational' or some other ridiculous word meant to demoralize you to the point you have lost all your self worth. In that sense, it's like being a slave or infantry.

    If you like being abused and want to lose your career confidence—work here.
    If you are looking for something more fulfilling in a career and don’t feel like being miserable everyday—do not work here.

    Advice to Management

    Get rid of the dead weight dinosaur management. They are only concerned with keeping their bloated salary job -- not moving the company or their employees forward. The management is unqualified, and rude to their employees. You will be losing me as an employee, soon.


  3. Helpful (2)

    No Integrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in Cincinnati, OH
    Former Contractor - Project Manager in Cincinnati, OH

    I worked at Fifth Third as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Liked the people there, liked the work there. I would like to work there again.

    Cons

    They are blocking my resume thru glassdoor for some unknown reason. The site does not tell you you are being blocked but I know that is what is happening.

    Advice to Management

    Be open and honest. Don't tell people you like their work and then block them out from applying for another job.


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  5. Last resort

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Treasury Management Sales Officer in Cincinnati, OH
    Former Employee - Treasury Management Sales Officer in Cincinnati, OH

    I worked at Fifth Third full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Salary, vacation and sick time as well as work-life balance are the best things about working there. Every affiliate is different so if you end up in the wrong one, you will be miserable every day you enter the door.

    Cons

    Dealing with office politics can be draining in any environment and make facing every week day morning a daunting task. Be prepared to on-board yourself if you are in a professional sales role.

    Advice to Management

    Genuinely good people enjoy working in encouraging, strategic and positive environments with other good people.


  6. The worst job I had in my 40 years of working

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Cincinnati, OH
    Former Employee - Mortgage Loan Processor in Cincinnati, OH

    I worked at Fifth Third full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    absolutely none. this was a horrible experience. It was like working in sweathouse and in salary. I think being unemployed is better than working there

    Cons

    No money, long hours, micro management, horrible. working conditions, no future just a lose lose altogether

    Advice to Management

    Learn respect, slavery is gone. Management do not always have all the answers. Peones are people and we demand respect. (Amy Ingles), Keli Clements


  7. Drama, backstabbing and a horrible job

    Former Employee - Late Stage Bankcard Collector in Cincinnati, OH
    Former Employee - Late Stage Bankcard Collector in Cincinnati, OH

    I worked at Fifth Third full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I have no pros to share about Fifth Third. It is a company that has gone downhill quickly in the last 4 years I worked there.

    Cons

    Management is conniving, backstabbing, and does not have their employees well being in mind. They keep people on the job who kiss up, and fire people who are honest and hardworking and don't play office politics.

    Advice to Management

    Have integrity and do the right thing. This sounds like a simple request, but management there needs to take lessons on integrity and honesty and really caring for people.


  8. There are many other banks that will treat you better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Cincinnati, OH
    Former Employee - Personal Banker in Cincinnati, OH

    I worked at Fifth Third full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    40 hr work week, employee discounts

    Cons

    Training is so sub-par that you are set up to fail. Go to other bank, don"t come here.

    Advice to Management

    Listen before you judge


  9. Pathetic excuse for a bank

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President Operations in Cincinnati, OH
    Former Employee - Assistant Vice President Operations in Cincinnati, OH

    I worked at Fifth Third full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some very good people at Fifth Third Bank.

    Cons

    Atmosphere of stupidity, people afraid to try competitive practices. Nazi like "Employee engagement activities. expensive benefits, low pay compared to competitors, HR has hiring manager crippled with their policies.

    Advice to Management

    Stop nickle and diming your employee benefits and salary.


  10. Do not accept a position with this bank!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Cincinnati, OH
    Current Employee - Teller in Cincinnati, OH

    I have been working at Fifth Third part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The profit sharing and 401k are positives.

    Cons

    I have been with this company for one month and I am looking for another position. Fifth Third does not have a positive environment. This bank does not care about the customer, only sales!


  11. Helpful (1)

    Fifth Third actually stands for three people doing the work of five (or more).

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Card Fraud Investigator in Cincinnati, OH
    Former Employee - Card Fraud Investigator in Cincinnati, OH

    I worked at Fifth Third

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    They are always hiring and can provide a "quick fix" to an employment need. If you're at the Madisonville Campus the parking is free. Decent amount of paid time off with an option to "buy" a third week of vacation from the first day you're an employee.

    Cons

    Love what you do on your first day because that's what you'll do there for the rest of your life. There is no upward mobility, there are no promotions, there are no bonuses, there is no process imrpovements. What you see is what you get. Management does not want to implement improvements to their systems or processes and there's no staff development regardless of how many e-learning classes are completed.

    Madisonville Campus is based out of two old warehouses. In one of the buildings if you stand up and look both ways you can see from one side of the building to another because there's no walls, no privacy, and nothing but unhappy people trying to survive another day in the trenches. Additionally, the cafeteria in the Madisonville Campus is expensive to the point where you wonder how much the company is making off their employees who are, in all intents and purposes, stuck at this location for their entire shift. No healthy options available for food or drink. It's an unhealthy work environment surrounded by unhealthy workers.

    Advice to Management

    Your retention rate is abysmall, stop for a moment and think to yourself why that is the case. Improve your standards so that you're falling within industry standards of what is expected instead of trying to skate past on simply upholding governmental regulations. Improve your fraud awareness strategies and the way in which you address disputes/fraud because the majority of the time is spent with customer service trying to sort this out since no one has instructed them on what goes where.

    Create an environment that allows for growth within the company instead of chewing up incoming employees and spitting them back out bitter and aggravated with the way they were treated both by the company and their department heads. Reward top performers with something, even if bonuses can't be on the table due to the economic downturn, there should be some incentive to do your best work besides keeping your position for another day.



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