Fifth Third Reviews in Cincinnati, OH

Updated August 18, 2014
Updated August 18, 2014
551 Reviews
3.2
551 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
246 Ratings

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance (in 17 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 26 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

36 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    OK Company ... Bad Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Teller  in  Cincinnati, OH
    Former Employee - Customer Service Representative/Teller in Cincinnati, OH

    I worked at Fifth Third full-time for more than a year

    Pros

    Had a good branch manager, okay incentives for sales, room for growth in other areas of the bank (besides retail banking), good employee benefits.

    Cons

    Terrible culture for women, most senior management are men with 'the good ol' boys' mentality.

    At the short time I was there, they got rid of the Customer Service Manager position, which was >80% women who had hit a (short) glass ceiling within the company. This move lost them a lot of organizational knowledge, leading to diminishing customer service.

    Policy changes are not communicated well with the employees.

    The branch I was employed at was in a high-crime area, and 5/3 provided little security, leading to altercations with outraged customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Moving in right direction but lots of history and politics to overcome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, IT  in  Cincinnati, OH
    Former Employee - Manager, IT in Cincinnati, OH

    I worked at Fifth Third full-time for more than 8 years

    Pros

    Like the headquarters of most large companies, there a lots of opportunities to meet people in different functions, learn about other areas of the firm, and create inroads to new career opportunities. The pay is decent, too. Lots of good people work here. Great location in the middle of downtown Cincinnati.

    Cons

    Lots of internal politics, people who never follow through on promises, huge focus on "face time." Workload management is generally load up your subordinates until things are constantly falling off their plates, then change their priorities. This is due to the fact that the bank struggles to set priorities for the organization as a whole from the top down. Groups who support the whole enterprise then get caught in the ricochet of competing priorities from the business units.

    Advice to ManagementAdvice

    Continue adjusting your business models to enhance the ability of the enterprise support groups to meet their clients' needs in a timely manner.

    Create an environment where it's ok to say something doesn't work and to suggest a better way.

    Provide more and better training.

    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Running thin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Cincinnati, OH
    Current Employee - Manager in Cincinnati, OH

    I have been working at Fifth Third full-time for more than 10 years

    Pros

    Large organization with many local opportunities. The company has some talented people, and some are rewarded for their contributions.

    Cons

    Management is running the organization too lean for sustainable success. Many systems need updated, and 5 jobs for every 3 people has some truth to it.

    Advice to ManagementAdvice

    Don't be pennywise and pound foolish.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Banks are intresting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Business Analyst  in  Cincinnati, OH
    Current Employee - Lead Business Analyst in Cincinnati, OH

    I have been working at Fifth Third full-time for more than 3 years

    Pros

    Renewed focus on employees, frequent employee engagement activities at least in the IT department. Great experiance, provides challenges on a daily basis that allow an employee to grow and organically enhance their skillset. Great co-workers.

    Cons

    Pay is lower than average and HR is aloof to the fact. Tons of management layers. Even with the many layers of management advancement can take a fair amount of time.
    Banking in general is laden with regulations and rules, so many times doing what should be a simple thing takes 10 times longer and costs 20 times more than it should.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Micro managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Personal Banker  in  Cincinnati, OH
    Former Employee - Retail Personal Banker in Cincinnati, OH

    I worked at Fifth Third full-time for more than 5 years

    Pros

    Benefits, coworkers, and great customer base.

    Cons

    You may have 5 different managers telling you 5 different ways to get the same results.

    Advice to ManagementAdvice

    Screen the management before hiring. My manager led me to leave 5/3, and after I left that same manager was let go for the reasons I had already talked to upper management about.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good small market bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  Cincinnati, OH
    Current Employee - Personal Banker in Cincinnati, OH

    I have been working at Fifth Third for more than a year

    Pros

    Good client driven atmosphere in most branches.

    Cons

    The systems are very old

    Advice to ManagementAdvice

    Enhance employee engagement

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It was a growing experience in the commercial financial world that helped me understand business loans and skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Credit Underwriter  in  Cincinnati, OH
    Former Employee - Consumer Credit Underwriter in Cincinnati, OH

    I worked at Fifth Third full-time for more than 3 years

    Pros

    The benefits far out way any bank I have ever worked at before and I have worked at four different financial and banking institutions.

    Cons

    Age discrimination is a problem at Fifth Third Bank. After you turn 55 and older it becomes an issue for any future considered promotions.

    Advice to ManagementAdvice

    Treat every employee as if they matter, look at them for possibilities with an open mind. Find out what is really going on.,

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Pretty good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Improvement Analyst  in  Cincinnati, OH
    Current Employee - Process Improvement Analyst in Cincinnati, OH

    I have been working at Fifth Third full-time for more than 3 years

    Pros

    The people are the best part of the job. There is also a good amount of room for advancement.

    Cons

    Average pay
    The only way to get a decent raise is to leave company and come back

    Advice to ManagementAdvice

    I would suggest more appropriate raises for top level performers. The raise difference between a 3 and 4 is non-existent.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Too much micro managing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Homeowners Assistance Counselor  in  Cincinnati, OH
    Current Employee - Homeowners Assistance Counselor in Cincinnati, OH

    I have been working at Fifth Third full-time for more than a year

    Pros

    Good benefits, extra monthly bonuses if you hit goal, flexible time off, 2 weeks vacation in your first year with paid sick days and paid holidays

    Cons

    Everything you do is timed on your phone, controlled by your phone, not family friendly, rules change all the time, management doesn't know what the left is doing from the right, managers aren't willing to get you the proper training you need

    Advice to ManagementAdvice

    Learn how to communicate with your team, don't just expect that they know what they are doing and listen to them when they have ideas

    Doesn't Recommend
    Neutral Outlook
  11.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Cincinnati, OH
    Current Employee - Customer Service Representative in Cincinnati, OH

    I have been working at Fifth Third full-time for less than a year

    Pros

    Great place to work at cant complain

    Cons

    Demanding sometimes try and find work life balance is hard to find . But I manage and make it thru.

    Advice to ManagementAdvice

    Noting

    Recommends
    Positive Outlook
    Approves of CEO

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