Fifth Third

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Fifth Third Reviews

Updated January 24, 2015
Updated January 24, 2015
637 Reviews
3.2
637 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
284 Ratings

Review Highlights

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 28 reviews)


Cons
  • Upper management doesn't understand things that happen within the branch (in 31 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

362 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great start in banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Indianapolis, IN
    Current Employee - Personal Banker in Indianapolis, IN

    I have been working at Fifth Third

    Pros

    Highly sales culture that employees that can sell products are compensated well. Great benefits.

    Cons

    They focus so much on sales sometimes they forget to do the right thing for clue to and just end up being product pushers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Ann Arbor, MI
    Current Employee - Customer Service Representative in Ann Arbor, MI

    I have been working at Fifth Third full-time (more than an year)

    Pros

    Really great place to work

    Cons

    Nothing bad to say at all

    Advice to ManagementAdvice

    They need to work on nothing

    Recommends
    Positive Outlook
  3.  

    Great platform! Great bank program!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Executive
    Current Employee - Investment Executive

    I have been working at Fifth Third full-time (less than an year)

    Pros

    Great fee based platform! Great business model for investments to succeed! Management and leaders take feedback!

    Cons

    Paperwork, some technology needs...that's just a about it.

    Advice to ManagementAdvice

    Invest more in technology

    Recommends
    Positive Outlook
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  5.  

    Career opportunities available for strong performers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    Stable and disciplined environment. Culture has evolved to a more employee friendly one. Teammates are talented and committed to results.

    Cons

    More bureaucracy than there needs to be.

    Advice to ManagementAdvice

    Enable your leaders and employees to make decisions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Big company with lots of opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Loan Processor in Grand Rapids, MI
    Current Employee - Mortgage Loan Processor in Grand Rapids, MI

    I have been working at Fifth Third

    Pros

    Easy to get a job. They are always hiring.

    Cons

    Upper management doesn't understand what goes on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Not good, but not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    Good overall compensation packages for experienced hires.
    If you're good at what you do, you will have a lot of growth opportunities.

    Cons

    Don't have all the resources necessary to complete large projects in an efficient manner.
    10% of the people do 90% of the work.

  8.  

    Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    Fifth Third Bank can be good to work for. Pay is nice

    Cons

    Culture of company seems to go with which way the wind blows

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Personal Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Personal Banker
    Current Employee - Retail Personal Banker

    I have been working at Fifth Third

    Pros

    Good Training programs, career growth opportunities,

    Cons

    weak bonus system, high volume of outbound calling, high turnover rate

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Fifth Third full-time (more than an year)

    Pros

    Systems and Products are good to work with.

    Cons

    Management needs a little work and opportunities to advance.

    Advice to ManagementAdvice

    More proper coaching and being genuine to others in need of help. Helping others is a must to develop good work craftmanship and trust.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Fifth Third

    Pros

    The environment is pretty laid back and fun at times. They work well with scheduling when you have doctor appointments or have to get your children.

    Cons

    They constantly understaff bringing stress to everyone. Turnover is very high. Job titles and roles are consistently changing or being eliminated. I don't see enough diversity among upper management. Moving up from a CSR position is harder when you are lower on the diversity scale.

    Advice to ManagementAdvice

    Please staff branches accordingly instead of trying to save a dollar. It just makes the workers stressed out. Promote more within the company instead of seeking outside sourcrs

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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