Fifth Third

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Fifth Third Reviews

Updated November 17, 2014
Updated November 17, 2014
592 Reviews
3.2
592 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
269 Ratings

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance (in 20 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 27 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

57 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Lazy coworkers, not very good at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker II in Atlanta, GA
    Current Employee - Personal Banker II in Atlanta, GA

    I have been working at Fifth Third full-time (more than an year)

    Pros

    Nothing. I cannot find one single nice thing to say about this company or the people they employ on the hourly side of things.

    Cons

    All they do is drive metrics down your throat.

    Who is they? Branch managers. Regional managers. Upper and middle management.

    The bank has become so much less about the people who trust you with their money and much more about what you are going to cram down their throats whether they want it or not. They call it unearthing needs. Really though, why would you choose to change banks?

    I feel like a prisoner here. I am suppose to be a PB2, but all I ever do is run teller transactions while the rest of my staff lollygags around. How is that fair? They then have the AUDACITY to ask me why I am not hitting my point goals.

    How am I suppose to acquire new business and households IF I am always running teller line for EXISTING customers? Does that make sense to you?

    Advice to ManagementAdvice

    Get a hold on your old salts working INSIDE the branches at a lower pay grade and DO NOT let them run the branch. DO NOT let employees who are suppose to help make the bank function go out on sales calls. Their point goals are far lower than the PB2's. Why would you have PB2's on the teller line? Stupid, just plain STUPID!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Poor management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    The benefits were decent for investing.

    Cons

    Nothing positive was said to employees. Culture was negative from the top,

  3.  

    Overworked & Underpaid - just not pretty enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Nashville, TN
    Current Employee - Branch Manager in Nashville, TN

    I have been working at Fifth Third full-time (more than an year)

    Pros

    Nothing note worthy to be considered a "pro".

    Cons

    Upper management lacks leadership skills & mentoring abilities. Their strengths are talking down to new branch managers, undermining & making us feel inferior because of the way we look not just production goals. This is a hostile, stifling setting that really puts a damper on the talent & creativity many companies would rather have.

    Advice to ManagementAdvice

    You are going to lose very valuable leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Last resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Treasury Management Sales Officer in Cincinnati, OH
    Former Employee - Treasury Management Sales Officer in Cincinnati, OH

    I worked at Fifth Third full-time (more than 3 years)

    Pros

    Salary, vacation and sick time as well as work-life balance are the best things about working there. Every affiliate is different so if you end up in the wrong one, you will be miserable every day you enter the door.

    Cons

    Dealing with office politics can be draining in any environment and make facing every week day morning a daunting task. Be prepared to on-board yourself if you are in a professional sales role.

    Advice to ManagementAdvice

    Genuinely good people enjoy working in encouraging, strategic and positive environments with other good people.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Senior Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Cincinnati, OH
    Current Employee - Senior Business Analyst in Cincinnati, OH

    I have been working at Fifth Third full-time (more than 5 years)

    Pros

    Young professionals in the leadership training programs can leapfrog those with more experience and stronger skills.

    Cons

    Highly political environment where having the correct people like you means far more than the work you do. Very petty and unprofessional environment. Compensation and benefits are being deeply cut for next year.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    The worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Customer Service Representative in Charlotte, NC
    Former Employee - Lead Customer Service Representative in Charlotte, NC

    I worked at Fifth Third full-time (more than an year)

    Pros

    I really don't have any

    Cons

    Branch Managers are not qualified to do their job, they have way to much time on there hands to be out running errands for them selves. They are out of the office doing personal things like nails, hair, groceries, and shopping at the malls. These are NOT business calls.

    Advice to ManagementAdvice

    Know what your managers are doing. Inspect what you expect!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    5 jobs completed by 3 employees. 5/3 hires inexperienced staff with no banking knowledge. Training is substandard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Fifth Third full-time (more than an year)

    Pros

    Great benefits, strong values. Great story!

    Cons

    Unprofessional staff, no support from senior leadership, no diversity.

    Advice to ManagementAdvice

    Company going in wrong direction. Only concerned about production, staffing is extremely lean difficult to complete tasks and have work life balance. Hired staff is incompetent, low/no upper management support. No clear processes and procedures, no consistency, no trained help. Smaller bank attempting to mirror ideals from big banking giants.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Worst bank I know

    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager

    I worked at Fifth Third full-time (more than 5 years)

    Pros

    No pros for this company

    Cons

    Frequent change in leadership
    Cut-throat atmosphere
    Company encourages excellent customer service, but does not back it up. Most of the customers have a very bad opinion of the bank as a whole

    Advice to ManagementAdvice

    The management team will not consider good advice

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    All the "positive" comments aren't honest.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Pros

    There are not pros to being associated with this company.

    Cons

    This bank is by far the worst bank out there!! I'm warning you that any other bank is better than Fifth Third Bank (even if the other bank was known for killing and dumping babies in the trash it would still be better than Fifth Third Bank). I was a customer and I worked for them and both experiences I learned a lot of fifth third bank's practices. They hire extremely incompetent and bitter people and then they let go of hundreds of good employees (I saw the writing on the wall and left voluntarily to work for a better bank). This is one of the major reason why this bank will never be able to compete with any other bank and should feel extremely threaten by their competitors. All the bitter people that work here make it hard for the customers. When fifth third started buying other (better) banks, and the bank I was with since I was 7 was one of them, I quickly closed my account within 3 months of the acquisition. Most of there employees don't give a damn about the customers, are cold and evil, and it really reflects bad on the company. All I can say is that you've been warned!

    Advice to ManagementAdvice

    There's no hope for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Revolving Door Employer & Reverse Discrimination Practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    The only good thing about Fifth Third Bank is the "relationship" aspect that can be offered to your clients.

    Cons

    Incompetent management at the local level; Revolving door of employment because the work environment is not employee focused; promote individuals who are not qualified for the job; discriminate against Caucasian and promote other minority races; horrible pay and incentives; antiquated technology; micromanagement practices to overcompensate for management's lack of leadership abilities.

    Advice to ManagementAdvice

    If Fifth Third wishes to become the workplace of choice, Cincinnati must step in and review the leadership in this affiliate and how they are recruiting and promoting management, because there are people in management positions who clearly do not know how to fulfill their job duties. Lack of quality leadership is reflected in the quality of employees that are hired in the retail branches. This revolving door will only stop once quality leadership is in place, which will result in quality employees within the branches, and there is a TRUE focus on retaining and promoting current talent. The incentive plan needs to be reviewed because there is truly no incentive for the employee to work hard because the payouts are a joke. Also, the goals that are required of bankers are ridiculous when the bank is not being branded and marketed in this newer affiliate. Fifth Third is lightyears behind in technology and the services that we offer are antiquated compared to our competitors.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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