Fifth Third Reviews

Updated August 28, 2014
Updated August 28, 2014
540 Reviews

3.2
540 Reviews
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Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
242 Ratings

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance (in 17 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 26 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

123 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Don't value employees as workers or people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer  in  Cincinnati, OH
    Former Employee - Developer in Cincinnati, OH

    I worked at Fifth Third full-time for more than 10 years

    Pros

    As an IT employee of over 15 years, the benefits seemed to be in line with most companies of similar size in the Cincinnati area. Work from home policy was very flexible. Relaxed dress code in some locations.

    Cons

    Management at all levels has really stopped communicating with the employees at the worker bee level. They don't listen and the don't talk to that level. Too much time spent in meetings. Very slow to adapt to change. Antiquated systems. They stopped treating people like human beings and more like replaceable parts. No training opportunities at all. Very hard to get recognized. Only way to get promoted was to move to a different area.

    Advice to ManagementAdvice

    Promote from within, offer training (onsite and offsite), invest in your employees, communicate on a regular basis with the worker bees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Underwriter
    Former Employee - Mortgage Underwriter

    I worked at Fifth Third full-time for less than a year

    Pros

    Great co-workers, bank hours are always awesome, and there were plenty of fun team building activities.

    Cons

    Extremely unorganized for a financial institution, no formal training offered, management does not support the employees. The training that was provided, was by a non-mortgage professional, for a mortgage job, so the trainer had no idea about the things they were telling us to do and if they were correct or not.

    Doesn't Recommend
  3.  

    It is ok, very hard to move up..Promise the world and get little in return

    Current Employee - Retail Personal Banker  in  Sarasota, FL
    Current Employee - Retail Personal Banker in Sarasota, FL

    I have been working at Fifth Third full-time for more than 3 years

    Pros

    The best reason to work is, is work..Nothing exciting.

    Cons

    Promise to move up in the company and many employee leave because that promise never becomes a reality.

    Advice to ManagementAdvice

    Promote more of your people instead of hiring from the outside. You would retain more employees and get better quality of work from them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Car Sales Tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Atlanta, GA
    Current Employee - Financial Service Representative in Atlanta, GA

    I have been working at Fifth Third full-time for more than a year

    Pros

    Great company for hard cold call type sells. The company is great for developing career driven sales employees.

    Cons

    The company engages in car sales tactics. The retail banking department has a meeting weekly called the "firing line", where if you have not meet your goal for the month you are now the target. Fifth Third retail banking is disorganized and extremely cheap in regard to the level of pay deserved by its employees. Be expected to regularly conduct wire, acquire business accounts and card processing account, obtain investment account, in addition to opening consumer account and credit cards

    Advice to ManagementAdvice

    Become more organized, increase pay and provide better training for employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    From good to bad to really bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processing Clerk  in  Indianapolis, IN
    Former Employee - Processing Clerk in Indianapolis, IN

    I worked at Fifth Third part-time for more than 10 years

    Pros

    401k matching- vacation days- low cost dental insurance, occasional free pizza or pitch-in dinner, profit sharing benefit at end of the year

    Cons

    After 2008 with the financial fallout, it became a constant case of squeezing employees with more work for the same pay or a very tiny raise. Then came outsourcing of jobs and fewer hours per week. But this is probably true for most mid to big size banks. The typical brown-noser(s) who would rag on fellow employees to get in good with the clueless manager didn't help the environment either.

    Advice to ManagementAdvice

    No one of importance in executive position ever visited my location which showed how low they thought of the workers which didn't help the morale in any way. Practice what you preach- bank customers are now looked upon as sales meat to be exploited in any way possible with any dubious product if not unethical product. But this too probably goes for most banks nowadays.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Fifth Third

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Center Manager  in  Chicago, IL
    Current Employee - Financial Center Manager in Chicago, IL

    I have been working at Fifth Third full-time for more than 3 years

    Pros

    Good Benefits, fair salary, good people

    Cons

    Work Life Balance, unreasonable expectations of sales force

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Limited opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Teller
    Former Employee - Customer Service Representative/Teller

    I worked at Fifth Third part-time for more than a year

    Pros

    Enjoyed most of my coworkers

    Cons

    Limited opportunity for advancement
    Started downsizing and getting rid of locations
    ALOT of steps in the hiring process

    Advice to ManagementAdvice

    Appreciate the potential you have, otherwise they leave

    Neutral Outlook
    No opinion of CEO
  9.  

    Blind Leading The Blind-er

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time

    Pros

    Decent salary, but incentive comp is a joke. Some good people.

    Cons

    Bad upper management: Tenure is the only thing that matters. You can be a complete idiot, but if you've been at Fifth Third for a while, you get moved up over more qualified individuals.

    Advice to ManagementAdvice

    You know who the good employees are. Pay for them for what they're worth, or say goodbye.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    AWFUL SALES ORIENTED POSITION NO ROOM FOR ADVANCEMENT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    bank hours, paid holidays, fast paced, compensation

    Cons

    Upper management, policies, lack of communication, completely sales pressured

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Interesting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Pros

    Friendly co-workers
    Upper management seemed interested in employees
    A lot of employee related morale boosters

    Cons

    -Always understaffed-so you have to do multiple jobs. This is tough when you have a quota to meet.
    -Quota's should be adjusted depending on banking center size

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