Fifth Third Reviews

Updated July 26, 2015
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Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
55 Ratings

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • good benefits and fair treatment (in 28 reviews)

Cons
  • New upper management in the Chicago area have a personal agenda (in 31 reviews)

  • Sales goals as a teller were the worst part (in 26 reviews)

More Pros and Cons

157 Employee Reviews

Sort: Popular Rating Date
  1. Typical Cincinnati company- lots of work for little pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Funds Transfer Risk Specialist in Cincinnati, OH
    Former Employee - Global Funds Transfer Risk Specialist in Cincinnati, OH

    I worked at Fifth Third full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, although probably not for much longer Good coworkers generally

    Cons

    Very demanding jobs with high risk Very little opportunity for advancement Managers are almost always external hires and seems to be a revolving door For some reason bad employees just hung around End of year review- impossible to get a 5/5, even if deserved

    Advice to Management

    Management really does a pretty good job of investing in employees, but then underutilizes them. It was frustrating to work for a company who was willing to pay for my college tuition, but then not provide any further advancement.


  2. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Easy Job Kind people to work with

    Cons

    RETAIL BANKING IS SELLING CHECKING/SAVINGS ACCOUNTS TO PEOPLE WHO DO NOT NEED NUMEROUS ACCOUNTS.


  3. lead csr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Customer Service Representative in Louisville, KY
    Current Employee - Lead Customer Service Representative in Louisville, KY

    I have been working at Fifth Third full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Very nice coworkers work ther yrs

    Cons

    managment, uper managment lies to you and they live you to work alone big security problem

    Advice to Management

    More banking experience


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  5. Helpful (3)

    Great Starting Point, keep looking.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Strongsville, OH
    Current Employee - Personal Banker in Strongsville, OH

    I have been working at Fifth Third full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great starting place to see if you want a career in finance. Fast paced culture with ever changing variables.

    Cons

    Upper management is so far removed from the customer level which makes for a difficult culture. The amount of tracking and reports that are required for a branch level job takes a team itself to do but the responsibility is all yours. Overtime is almost a necessity but to keep costs low, management tells you to take longer lunches or come in/leave early.

    Advice to Management

    My best advice to such a changing industry is to keep things simple and allow customers to dictate where this business is going. Pushing new things onto customers and having employees track their every single move only causes more stress. Do I even need to say that banking itself is stressful? Consumers know what they want, for how much they want to pay, and that it. Consumers dictate how businesses are built and without their input taken into consideration, it is only time before the brick and mortar bank we all know will be gone.


  6. Helpful (1)

    Licensed Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Personal Banker in Chicago, IL
    Current Employee - Licensed Personal Banker in Chicago, IL

    I have been working at Fifth Third

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great people. Benefits and pay are decent.

    Cons

    Horrible goals, work/life terrible. No advancement.

    Advice to Management

    Give alternatives to employees to grow professionally. Treat them like people.


  7. Better days ahead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    Pay is ok company is small enough for easy recognition

    Cons

    A disconnect in communication

    Advice to Management

    Listen to the people who make the machine run put better leaders in place


  8. BA

    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Fifth Third

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good work area. Good people to work with.

    Cons

    Leads are not technical and expectation are very high.

    Advice to Management

    Please respect and consider opinion from a contractor also.


  9. Helpful (2)

    Bad Experience (Chicago North)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Northbrook, IL
    Former Employee - Customer Service Representative in Northbrook, IL

    I worked at Fifth Third full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -The employee's at the branch were awesome everyone worked like a team -Very supportive manager (at branch) -Pay wasn't too bad

    Cons

    -Upper management (no support only demands) -Products & Services (The 1800 number for "customer support" is a joke) -If there is difference or audit error back office or RAM won't help it is up to you! -VERY HIGH TURN OVER!!

    Advice to Management

    How about hiring a complete new HR team and really help better the business instead of ignoring all concerns and telling the employee to "contact your manager". Conduct employee survey's and show some support to the retail side of the company.


  10. Helpful (1)

    Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Incentive pay is structured well

    Cons

    Sales environment and goals lead to company based goal first and customer's financial goals second.


  11. Helpful (2)

    Portfolio Manager II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager in Cincinnati, OH
    Current Employee - Portfolio Manager in Cincinnati, OH

    I have been working at Fifth Third

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Stability - Minimal change - Low upside careers

    Cons

    - Lack of growth opportunities, annual raise between 1-2.5%. - Manipulated benefits package by replacing the 4% "benefits choice dollars" with an increase in 401-k match from 4% to 7%. This enables 5/3 to pay employees less as not every employee has the increased 401-k match in their budget.



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