Fifth Third

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Fifth Third Reviews

Updated July 20, 2014
Updated July 20, 2014
532 Reviews

3.2
532 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
238 Ratings

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance (in 17 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 26 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

119 Employee Reviews Back to all reviews

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  1.  

    Car Sales Tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Atlanta, GA
    Current Employee - Financial Service Representative in Atlanta, GA

    Pros

    Great company for hard cold call type sells. The company is great for developing career driven sales employees.

    Cons

    The company engages in car sales tactics. The retail banking department has a meeting weekly called the "firing line", where if you have not meet your goal for the month you are now the target. Fifth Third retail banking is disorganized and extremely cheap in regard to the level of pay deserved by its employees. Be expected to regularly conduct wire, acquire business accounts and card processing account, obtain investment account, in addition to opening consumer account and credit cards

    Advice to ManagementAdvice

    Become more organized, increase pay and provide better training for employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    From good to bad to really bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processing Clerk  in  Indianapolis, IN
    Former Employee - Processing Clerk in Indianapolis, IN

    Pros

    401k matching- vacation days- low cost dental insurance, occasional free pizza or pitch-in dinner, profit sharing benefit at end of the year

    Cons

    After 2008 with the financial fallout, it became a constant case of squeezing employees with more work for the same pay or a very tiny raise. Then came outsourcing of jobs and fewer hours per week. But this is probably true for most mid to big size banks. The typical brown-noser(s) who would rag on fellow employees to get in good with the clueless manager didn't help the environment either.

    Advice to ManagementAdvice

    No one of importance in executive position ever visited my location which showed how low they thought of the workers which didn't help the morale in any way. Practice what you preach- bank customers are now looked upon as sales meat to be exploited in any way possible with any dubious product if not unethical product. But this too probably goes for most banks nowadays.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Fifth Third

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Center Manager  in  Chicago, IL
    Current Employee - Financial Center Manager in Chicago, IL

    Pros

    Good Benefits, fair salary, good people

    Cons

    Work Life Balance, unreasonable expectations of sales force

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Limited opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Teller
    Former Employee - Customer Service Representative/Teller

    Pros

    Enjoyed most of my coworkers

    Cons

    Limited opportunity for advancement
    Started downsizing and getting rid of locations
    ALOT of steps in the hiring process

    Advice to ManagementAdvice

    Appreciate the potential you have, otherwise they leave

    Neutral Outlook
    No opinion of CEO
  6.  

    Blind Leading The Blind-er

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent salary, but incentive comp is a joke. Some good people.

    Cons

    Bad upper management: Tenure is the only thing that matters. You can be a complete idiot, but if you've been at Fifth Third for a while, you get moved up over more qualified individuals.

    Advice to ManagementAdvice

    You know who the good employees are. Pay for them for what they're worth, or say goodbye.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    AWFUL SALES ORIENTED POSITION NO ROOM FOR ADVANCEMENT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    bank hours, paid holidays, fast paced, compensation

    Cons

    Upper management, policies, lack of communication, completely sales pressured

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Interesting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Friendly co-workers
    Upper management seemed interested in employees
    A lot of employee related morale boosters

    Cons

    -Always understaffed-so you have to do multiple jobs. This is tough when you have a quota to meet.
    -Quota's should be adjusted depending on banking center size

  9.  

    It was a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    Pros

    I was able to learn some about the lending industry.

    Cons

    I was a temp worker, and there was never a clear path to full time employment even though I did the same job as full time workers. HR gives no preference to former workers or temp workers in making their hiring decisions. You either have to know someone or kiss up to the right people in order to move up in the company.

    Advice to ManagementAdvice

    Quit pretending like Fifth Third is a great place to work and actually do something to back it up

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Would be a great job without the focus on sales.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good insurance choices, vacation time, sick time and Holiday pay. Good hours for working parents. You also get a free checking account. That's about all.

    Cons

    The only thing that seems to matter to anyone above the CSR line is sales. We have daily, weekly, and monthly meetings about nothing but sales. It doesn't matter how well you do any other part of your job, if your not selling, you're not going a good job. They keep cutting staff, putting extra work on those in the branch, but not compensating you for the extra workload. There is not any consistency from branch to branch, so you may be allowed to do something at one branch, but not at another. I am "lucky" enough to work in a branch where hard workers are taken advantage of, a lot of work is dumped on me. There is much more I could say, but I will leave it at this.

    Advice to ManagementAdvice

    Quit leaving branches so short staffed, if anyone is sick, or on vacation, there is no wiggle room. Also, consistency is needed. There is too much passing the buck, signing "That's at your manager's discretion" Business isn't all about sales, it's how you treat your employees and customers. Take time to see how a branch is really run, I can tell you, it's not what you see in your monthly visits. Also, learn what is expected from your employees, I'll bet it's a lot more work than you realize.

  11.  

    Management feels conflict induces results.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Executive  in  Central City, FL
    Former Employee - Investment Executive in Central City, FL

    Pros

    There is not much accountability and goals are set at low levels so when you do not feel like working all you have to do is simply show up.

    Cons

    Your peers as well as yourself have no accountability so targets are easily missed and your bonus suffers.

    Advice to ManagementAdvice

    Be concise with expectations and hold people accountable for achieving them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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