Fifth Third Reviews

Updated June 30, 2015
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Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
85 Ratings

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • good benefits and fair treatment (in 28 reviews)

Cons
  • New upper management in the Chicago area have a personal agenda (in 31 reviews)

  • Sales goals as a teller were the worst part (in 26 reviews)

More Pros and Cons

238 Employee Reviews

Sort: Popular Rating Date
  1. *

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    Great company with a lot of room to grow

    Cons

    Can be very inconsistent


  2. Customer Service Professional I

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Significant training on systems and policy.
    OK cafeteria onsite
    Ice machine to keep your drinks cold
    Discounts on banking products

    Cons

    Limited communication about promotions; branch product pushes; and "rush" information.
    Contact center environment
    No rest period between calls to finish notes
    30 minute lunch
    No time to get to know fellow team members

    Advice to Management

    Team Building would be good for the various contact center teams
    Consider adding wrap-up time between calls
    Share up to date information about product marketing initiatives, and branch pushes


  3. Personal banker 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Pittsburgh, PA
    Current Employee - Personal Banker I in Pittsburgh, PA

    I have been working at Fifth Third full-time (More than a year)

    Pros

    Flexible, Close nit, able to have a personal relationship with the big players in the organization

    Cons

    turn over ratio, pay scale, incentives, hours of some facilities

    Advice to Management

    Change hours of the branches, get more promotions to attract clients/customer, increase the salaries and change incentive payouts.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. personal banker 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I've been with fifth third for five years and I've always liked my coworkers and they are great with their customers but the region is better in orlando

    Cons

    Terrible raises and pushy with sales I wish they would try to retain their loyal employees who are great and know their products instead of offering more money to new employees who don't know as much

    Advice to Management

    Stop losing your loyal employees by not giving decent raises when deserved. Alot of employees don't feel valued because you bring new people into the company with more money instead of trying to retain the good ones you already have.


  6. Senior System Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Fifth Third full-time (More than 10 years)

    Pros

    Many resources, some very good people.

    Cons

    Very cumbersome when trying to make changes.

    Advice to Management

    Unfortunately with federally regulated companies red tape is now a mandatory part of any progress


  7. Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of opportunity to learn

    Cons

    What regional manager you have will dictate if your happy and grow professionally


  8. Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker/Office Manager in Cincinnati, OH
    Former Employee - Licensed Personal Banker/Office Manager in Cincinnati, OH

    I worked at Fifth Third full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good company from an employee development and engagement/wanting folks to grow with the company at least at first

    Cons

    retail isn't for everyone and when I started I like it but it became to much about what have you done for me lately. Could have been local and regional management.


  9. A lot of pressure to sell as a teller. Forcing tellers to sell brought down moral of the team.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mokena, IL
    Former Employee - Customer Service Representative in Mokena, IL

    I worked at Fifth Third full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    If you enjoy retail and selling you will fit right in.

    Cons

    Incentives were very small dollar amounts. Not a lot of room for growth.


  10. Retail Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The knowledge that you get from constant training.

    Cons

    Soley sales driven, takes away the customer service experience when you are forced to sake something to every single person. salary sucks!

    Advice to Management

    Pay more to get more.


  11. Helpful (1)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Paid Holidays
    2 weeks vacation to start
    28 hours of sick time to start
    Not very challenging

    Cons

    High turnover
    Long day
    Working Saturdays is a must

    Advice to Management

    They should treat employees like someone they care about and not just a body to fill a branch.



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