Fifth Third Reviews

Updated October 15, 2014
Updated October 15, 2014
571 Reviews
3.2
571 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
257 Ratings

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance (in 20 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 27 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

150 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Interesting yet educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Personal Banker in Chicago, IL
    Former Employee - Retail Personal Banker in Chicago, IL

    I worked at Fifth Third full-time (more than an year)

    Pros

    Great company to work, however the company has undergone many organizational changes on the Retail level such as the elimanation of some position only to redesign it into a sales position. Which is understanding in a more sales focus industry, however discouraging to new hires.

    Training program is excellent most FCM are very knowledgeable in interested in the growth of their staff.

    Cons

    Short staffed, expect to perform many roles in a financial center. Hired as a FCM or PB but expect to work as a Teller, PB, IE, etc....

    Advice to ManagementAdvice

    Rethink the staffing structure, short staffing is leading to the high turnover in some regions.

    Approves of CEO
  2.  

    Good place to start you career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    Managers are generally flexible and willing to work with you. It's really all about the people. Fifth Third seem truly interested in engaging its employees.

    Cons

    Training and technology can be somewhat sub par. Once you're in the company, good luck getting a decent raise.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    An unexpected growing and learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Columbus, OH
    Current Employee - Customer Service Representative in Columbus, OH

    I have been working at Fifth Third full-time (less than an year)

    Pros

    The company truly cares about each customer and appropriately tailors products and services to their individual needs

    Cons

    training and management varies greatly from branch to branch (good training is imperative to a successful career in customer service)

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Investment Advisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Pros

    - Promotions - Right on Fountain Square - Friendly work environment

    Cons

    - A bit behind on technology and culture

    Advice to ManagementAdvice

    - Consider flex hours to work with Gen Y

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Fifth Third full-time (more than 8 years)

    Pros

    I appreciated that in my time with the company, I had many opportunities to be promoted. Every two years, or so, there was a new role within reach to further my career. Exposure to leadership was another huge pro that kept me engaged. For the majority of my career, I had managers I could admire who understood the work and offered insight to grow the business.

    Cons

    Competitive salary increases for an internal candidate applying to a new role (who doesn't first leave the company) are minimal. Training was often viewed as an annoyance or an afterthought. While senior leadership was making great strides to ensure greater communication between lines of business, functions still operated in an "us vs. them" state that was not conducive to getting work done, collaboratively.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Although little opportunity for advancement outside of the Cincinnati market, hands down the most generous and laid back of all the banks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Personal Banker in Dayton, OH
    Current Employee - Licensed Personal Banker in Dayton, OH

    I have been working at Fifth Third full-time (more than 8 years)

    Pros

    A more relaxed atmosphere with a focus on peer sharing.

    Cons

    Not original in any way in regards to an ever changing demographic.

    Advice to ManagementAdvice

    Being known as the bank that's three years behind all the other banks doesn't mean you should hire all their old dead weight and copy what they implemented three years ago. Take a chance. Innovate. Do something new. Team goals over individual goals, pull the strengths from the individuals to work together and applaud the end result.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fair Workplace

    Current Employee - Capital Markets Analyst in Cincinnati, OH
    Current Employee - Capital Markets Analyst in Cincinnati, OH

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    Given opportunity to work independently and grow within curent department.

    Cons

    Somtimes there are long hours during SD project

  9.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President in Cincinnati, OH
    Former Employee - Assistant Vice President in Cincinnati, OH

    I worked at Fifth Third full-time (more than 5 years)

    Pros

    Hard working people, great flexibility in certain positions. Good environment, enjoyable work. Felt committed to the job and serving the customers.

    Cons

    Staff was lean, one person does work that should be divided by many. Industry changes constantly which can be unsettling.

    Advice to ManagementAdvice

    Make employees feel secure and acknowledge the hard work they do

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    My 10 years have been challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Personal Banker in Cincinnati, OH
    Current Employee - Retail Personal Banker in Cincinnati, OH

    I have been working at Fifth Third full-time (more than 10 years)

    Pros

    Upper management will always listen.

    Cons

    To grow with the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Solid employer, good benefits and great manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credity Utility Analyst in Louisville, KY
    Current Employee - Credity Utility Analyst in Louisville, KY

    I have been working at Fifth Third full-time (more than an year)

    Pros

    Flexible hours, depending on your position you can have a really great manager, overall good work atmosphere, government holidays are nice.

    Cons

    They're changing up the health benefits for next year, there is not a large budget for employee engagement, they're not very quick to reimburse your expenses.

    Advice to ManagementAdvice

    Loosen up the purse strings and stop paying upper management so much.

    Recommends
    Positive Outlook
    No opinion of CEO

Fifth Third Photos

Fifth Third Bank offices at 424 Church Street, Nashville, TN (Photo attributed to F McGady - )
Fifth Third
Fifth Third Bank offices in 1000 Town Center, Southfield detroit. (Photo attributed to Dave Parker - )
Fifth Third Bank headquarter offices in Cincinnati, Ohio (Photo attributed to Derek Jensen - licensed under the CCL Attribution-ShareAlike 2.0)

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