Finish Line
3.1 of 5 274 reviews
www.finishline.com Indianapolis, IN 5000+ Employees

Finish Line Reviews

Updated Jun 26, 2014
Finish Line – US – “Store Front”

All Employees Current Employees Only

3.1 274 reviews

                             

65% Approve of the CEO

Finish Line Chairman & CEO Glenn S. Lyon

Glenn S. Lyon

(136 ratings)

53% of employees recommend this company to a friend
53 Employee Reviews Back to all reviews
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    Controlling, disrespectful, and lacked consideration for employees

    Assistant Manager (Former Employee)
    Saint Louis, MO

    Pros30% discount
    Interacting with customers
    Putting smiles on customer's faces

    ConsDisrespectful store manager as well as other employees
    Questioned me every time I asked for a certain day off as one of my two days off
    Almost impossible to get a weekend off
    Disregarded my days off that I put into FLASH and would schedule me when I was supposed to be on vacation
    Store manager continuously insulted my intelligence

    Advice to Senior ManagementBe more professional and treat employees the way you expect them to treat you, with respect.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great in High School/College... Not long term

    Anonymous Employee (Current Employee)

    ProsThe discount...30%
    The product
    And if you are lucky the people who work for you

    ConsPromises made, but never kept
    Running stores with very little hours, but extreme pressure to produce results
    Advancement opportunities are slim to none
    Pay scale is unbalanced

    Advice to Senior ManagementCare about your people more. Store managers shouldn't be working 55-60 hr weeks for $40g/yr. fix the commission pay scale to be balanced with what the store managers make, MIT's should never make more than a store manager. If you want results I.e. sales gains, give the stores the hours needed not the bare minimum. Quit investing money into technology just to be the first, we should want to be the best, and we can't do that if the technology doesn't work.

    No, I would not recommend this company to a friend

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    Stock Associate

    Stock Associate (Current Employee)
    Providence, RI

    Prossneaker discounts and apparel discounts

    Consthe pay is terrible, unless your a manager you will not get consistent hours. You are also relegated to doing all the tasks that nobody else wants to do.

    Advice to Senior Managementstop being cheap and allocate more hours

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    YOU are replaceable! You've made the FL team, can you still start for us? Or do we need to cut you? -Current DM

    General Manager (Current Employee)
    Kansas City, MO

    ProsDiscount on sneakers, 1st pick at New Arrivals, decent benefits. Ability to build your sales team.

    ConsLong hours as salary manager. They will find any reason to get a 6 day work week out of you. The minimum 44 hours for a salary GM is laughable. You will work 50-60 most weeks, Most of upper Management has no Field experience.

    Advice to Senior ManagementTreat the employees who sacrifice time from their families with respect. Stop using corny acronyms to train people like GO TEAM. Your not a TEAM, your LYON>BEIDLER>VP's and thats it. no one else matters.

    No, I would not recommend this company to a friend

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    Under Appreciated

    Sales Associate (Former Employee)
    Philadelphia, PA

    ProsI loved working at Finish Line and truly enjoyed competing to become the top sales associate each month. (My old Manager paid the top sales associate a commission out of his pocket.) I truly enjoyed working with all of my friendly co workers selling products that I had a high interest in.

    ConsMy employee report stated that I was the best associate to ever set foot in the store. How was I rewarded for my work?
    1. No notice that my store was closing down.(New anchor store was being put in the mall and rent went up for the Finish Line location) A new manager had come in and lied to me about attempting to notify me through a phone call but I "Didn't answer". Nope never got a phone call
    2. Was told that I could not work at the next closest store because other employees had already filled in all the spots there. This changed after the District Manager who continued to try to smooth talk his way into having me work at a store 45mins away from my home heard my side of the story. They then allowed me to work at the next closest store where I literally got some shifts that were under 3 hours?!?
    3. When the company switched their pay from hourly wage to commission it hurt all employees who had been with the company for a substantial amount of time. Any small raises I had received over the years had been knocked off and I was sent down to a pathetic below minimum wage hourly base rate. The new system made it practically impossible for an employee at a small store like mine to make extra money. All of the employees became unmotivated and just settled for the guaranteed minimum wage hourly rate.

    Advice to Senior Management1.Reward your top employees
    2.Come up with a fair commission system
    3. Incentives

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Caged.

    Anonymous Employee (Former Employee)

    ProsGreat room to gain customer service skills and money handling.

    ConsThere is no room to grow. Not speaking for other locations but the one I was employed at had a lot of favoritism. Hours get very low and since each locations must employ a certain amount of employees hours shared are scarce.

    Advice to Senior ManagementQuestionnaire each location on how employee's feel about their current workplace. With this information, use it to find improvements in the teamwork and benefit from a happier employee to generate more sales. :)

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    Upper management abusive with power. Actually followed me out of store after I quit

    Store Manager (Former Employee)
    Dover, DE

    ProsGreat team environment. Very helpful when needed from peers. Good discount. Interesting retail concept vs thier competition

    ConsDM was insane, 4am work shift to clean other managers stores. On more than one occasion would be little you in the middle of the store in front of other employees.

    Advice to Senior ManagementListen to employee complaints

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    working at finish line

    Sales Associate (Former Employee)
    Independence, MO

    ProsGreat for learning how to sell item. Also a great stepping stone for a overall selling job.

    ConsI was promised managment 2 times and both times they brought someone else in to fill the position. Also pay raises were supposed to be based on selling performance, but every time raises came around i was bumped the same as everyone else even though my selling average was 2 times as much.

    Advice to Senior ManagementIf you say something about becoming manager or higher then keep the promise made and do not bring in other people to fill that position. Also if pay raises are based on performance then why are they all the same? keep your promises, it might cost more but trust me moral will be much higher and people will work a lot harder.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Team environment great; company promotion is based on favoritism, not results. Ugly politics happening here.

    (Corporate Review) (Former Employee)
    Indianapolis, IN

    ProsExcellent team support
    Environment supportive of training and education
    Reasonable work-life balance

    ConsManagement does not understand their customers
    Corporate culture poisoned by dirty politics and favoritism
    Hard work and proven results are not recognized
    Instead, workers who spend their time brown-nosing are promoted
    Management unable to see employees misrepresent their numbers to make bonus.

    Advice to Senior ManagementLess favoritism, focus on actual results. Are the employees performing? Great. Reward them.
    When your employees come to you with numbers and claim they've made bonus, double-check them! Ask for the source! Don't assume they're being honest about it and that your web analytics tool must just be broken!

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    Don't believe what they say!

    Sales Associate (Former Employee)
    Lithonia, GA

    ProsDiscount, pretty coworkers, and gaining better people skills.

    ConsImpossible sales goals, constantly being talked down to, having to do too many tasks while head manager just does nothing but complain all day. At first I tried to take this job seriously, but after a while it just becomes a joke. You never have shoes people want to buy and if you do their size is never in stock. I remember days when my head manager would complain about me not selling enough stuff, but would put me on the cash register while he went on the floor to sell things and he doesn't work off commission. When another employee would ask my head manager how to do something on the computer he would just tell me to show them while he just glared out the door.

    Advice to Senior ManagementCome up with realistic goals. Actually have peoples shoe size. Stop expecting employees to have conversations with customers. Some customers just want to look without being talked to and I respect that and you should too.

    No, I would not recommend this company to a friend

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