First Cash Financial Services

www.firstcash.com
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First Cash Financial Services Reviews

Updated April 22, 2015
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Rick L. Wessel
4 Ratings

7 Employee Reviews

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  1. alot of hours .. low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Cash Financial Services

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Tons of hours and fun atmosphere.

    Cons

    Baby sitting Co workers and pitiful hourly wage. No home life at all. mandatory holiday hours working 12 days in a row.

    Advice to Management

    Hire people that want to work instead of just warm bodies.


  2. Helpful (1)

    Auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditor in Dallas, TX
    Current Employee - Auditor in Dallas, TX

    I have been working at First Cash Financial Services full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There is nothing good about working here

    Cons

    Little pay for long hours and worst of all you will be micro managed!

    Advice to Management

    Do more for the people who travel every week. Show them you care.


  3. Good at first, bad now.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Fort Worth, TX
    Current Employee - Sales Associate in Fort Worth, TX

    I have been working at First Cash Financial Services full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great friendships with the co workers I started out with.

    Cons

    Pay sucks, they don't care enough to give holiday pay and dont care about employees.

    Advice to Management

    They dont have to work on holidays, they are in the comfort of their homes while we bust our butts to make them look good. They keep criminals and fire the good employees. This company will go down because of greed.


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  5. Helpful (1)

    Alot of work for little pay! Managers don't know how to manage...etc etc...coworkers were cool though

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Cash Financial Services

    Doesn't Recommend
    Doesn't Recommend

    Pros

    It was cool being a pawnbroker. the aspect of the job really excited me thinking ill be doing what "pawn stars" does...but

    Cons

    Management...HORRIBLE TERRIBLE!!! simply put they have been with the company for a long time and were bound to get promoted..they knew nothing about how to manage or be a team. simply put while you work there you are in a communist type of career lol

    Advice to Management

    you are the reason why i left....very disappointed in your lack of leadership and being a team player.


  6. Helpful (1)

    I though it was good job, but I ended being unsatisfied and disappointed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Cash Financial Services (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only good thing is that you always get your forty hour, they wanna keep you available to their business so you can keep their doors open for their own convenience.

    Cons

    Working at their pawn shop was the worst decision i could've made. You will never get promoted because pawnbrokers is a dead end in first cash instead you get moved around every pawnshop in the DMV thats how they lie to you about being promoted, moreover; if you are a good prospect the managers and supervisors would try to get rid of you because they always want to keep their old manager. As a result; Managers and supervisor are always the same people over 20 plus years you will never get promoted they are the same old heads. Poor proper training if they don't like you they will find reasons to write you up until they get you fired and they use their poor trainning against you. Health insurance sucks if you get sick company pays little for your medical care. Now they do not have health insurance at all corporate only cares about money and they do make a lot of money

    Advice to Management

    Managers and Supervisors dont be afraid to train others they are not gonna take your seat and stop talking behind peoples back it doesnt look and feel professional, in addition; your environment to demand is so much but little rewards to your employees. Write ups are your daily bread if you want to reduce write ups spend the time to train your pawnbrokers. Your write ups only reduces your employee morale.


  7. “Unethical Business Practices, Less Than Stellar”

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, TX
    Current Employee - Anonymous Employee in Arlington, TX

    I have been working at First Cash Financial Services

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The atmosphere is very relaxed. Sometimes too relaxed.

    Cons

    Company benefits are the worst I have ever seen. Hourly employees only get 2 weeks of vacation regardless of their tenure with the company.

    Advice to Management

    Upper management needs to wake up & realize what is going on. This company looses a lot of good employees due to the lack of competetive salaries; way below scale.. Employees quickly see they're in a dead end job & leave the company for better opportunities.

    Upper management also practacies a form of nepotism which involves not the hiring of family members, but the hiring of friends or their friend's children. A lot of good people are passed up for promotions because of it. Bottom line upper management doesn't care about thier employees. Their bottom line is how much profit can be made at the end of the month so they can get their bonuses.


  8. A total waste of time

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at First Cash Financial Services

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Sundays off in some locations. On slow days you have time to catch up on school work even though its frowned upon. A uniform to take the guess work out of picking an outfit.

    Cons

    The pay really sucks even if you have expierience in that field. Customers can be beyond rude to the point of abuse. Store managers are often children. Area supervisors play mind games and often hold your job above your head to control you. The list can go on forever..

    Advice to Management

    None I wish the company would go bankrupt and dissolve. At one point I bet there were quality people working for the company but times have definitely changed.



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