First Cash Financial Services

  www.firstcash.com
  www.firstcash.com

First Cash Financial Services Reviews

Updated July 6, 2014
Updated July 6, 2014
19 Reviews
2.8
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rick L. Wessel
11 Ratings

5 Employee Reviews Back to all reviews

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  1.  

    Good at first, bad now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fort Worth, TX
    Current Employee - Sales Associate in Fort Worth, TX

    I have been working at First Cash Financial Services full-time (more than 3 years)

    Pros

    Great friendships with the co workers I started out with.

    Cons

    Pay sucks, they don't care enough to give holiday pay and dont care about employees.

    Advice to ManagementAdvice

    They dont have to work on holidays, they are in the comfort of their homes while we bust our butts to make them look good. They keep criminals and fire the good employees. This company will go down because of greed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Alot of work for little pay! Managers don't know how to manage...etc etc...coworkers were cool though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Cash Financial Services

    Pros

    It was cool being a pawnbroker. the aspect of the job really excited me thinking ill be doing what "pawn stars" does...but

    Cons

    Management...HORRIBLE TERRIBLE!!! simply put they have been with the company for a long time and were bound to get promoted..they knew nothing about how to manage or be a team. simply put while you work there you are in a communist type of career lol

    Advice to ManagementAdvice

    you are the reason why i left....very disappointed in your lack of leadership and being a team player.

    Doesn't Recommend
  3. 1 person found this helpful  

    I though it was good job, but I ended being unsatisfied and disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Cash Financial Services (more than an year)

    Pros

    The only good thing is that you always get your forty hour, they wanna keep you available to their business so you can keep their doors open for their own convenience.

    Cons

    Working at their pawn shop was the worst decision i could've made. You will never get promoted because pawnbrokers is a dead end in first cash instead you get moved around every pawnshop in the DMV thats how they lie to you about being promoted, moreover; if you are a good prospect the managers and supervisors would try to get rid of you because they always want to keep their old manager. As a result; Managers and supervisor are always the same people over 20 plus years you will never get promoted they are the same old heads. Poor proper training if they don't like you they will find reasons to write you up until they get you fired and they use their poor trainning against you. Health insurance sucks if you get sick company pays little for your medical care. Now they do not have health insurance at all corporate only cares about money and they do make a lot of money

    Advice to ManagementAdvice

    Managers and Supervisors dont be afraid to train others they are not gonna take your seat and stop talking behind peoples back it doesnt look and feel professional, in addition; your environment to demand is so much but little rewards to your employees. Write ups are your daily bread if you want to reduce write ups spend the time to train your pawnbrokers. Your write ups only reduces your employee morale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    “Unethical Business Practices, Less Than Stellar”

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington, TX
    Current Employee - Anonymous Employee in Arlington, TX

    I have been working at First Cash Financial Services

    Pros

    The atmosphere is very relaxed. Sometimes too relaxed.

    Cons

    Company benefits are the worst I have ever seen. Hourly employees only get 2 weeks of vacation regardless of their tenure with the company.

    Advice to ManagementAdvice

    Upper management needs to wake up & realize what is going on. This company looses a lot of good employees due to the lack of competetive salaries; way below scale.. Employees quickly see they're in a dead end job & leave the company for better opportunities.

    Upper management also practacies a form of nepotism which involves not the hiring of family members, but the hiring of friends or their friend's children. A lot of good people are passed up for promotions because of it. Bottom line upper management doesn't care about thier employees. Their bottom line is how much profit can be made at the end of the month so they can get their bonuses.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    A total waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at First Cash Financial Services

    Pros

    Sundays off in some locations. On slow days you have time to catch up on school work even though its frowned upon. A uniform to take the guess work out of picking an outfit.

    Cons

    The pay really sucks even if you have expierience in that field. Customers can be beyond rude to the point of abuse. Store managers are often children. Area supervisors play mind games and often hold your job above your head to control you. The list can go on forever..

    Advice to ManagementAdvice

    None I wish the company would go bankrupt and dissolve. At one point I bet there were quality people working for the company but times have definitely changed.

    Doesn't Recommend
    Disapproves of CEO

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