First Cash Financial Services

  www.firstcash.com
  www.firstcash.com
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First Cash Financial Services Reviews

Updated August 26, 2014
Updated August 26, 2014
19 Reviews
2.8
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Rick L. Wessel
11 Ratings

4 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Stay away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Corpus Christi, TX
    Former Employee - Assistant Manager in Corpus Christi, TX

    I worked at First Cash Financial Services full-time for more than 3 years

    Pros

    At first I really enjoyed working here! I made a lot of connections and got to know a lot people! I made great commission checks, but the hourly pay really sucked!

    Cons

    Since this company is commission based, there is a large rivalry for customers. Pay sucks and they have a horrible turn over rate! Why do you think they are ALWAYS hiring as opposed to competitors!
    Management sucks and so do veteran employees! They are afraid that you will replace them! They are not honest with their money at the end of the night!

    Advice to ManagementAdvice

    Start reviewing cameras at registers! Not every shortage or overage is reported! Overages are saved to the side to replace shortages on other days! Treat employees fairly and always motivate!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Socialism and babysitting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Arlington, TX
    Current Employee - Anonymous Employee in Arlington, TX

    I have been working at First Cash Financial Services

    Pros

    Relaxed work environment, casual attire, friendly co-workers.

    Cons

    Lack of technology, Socialization is a priority, to many "clicks". Baby sitting of employees and too much hand holding. Middle management lacks knowledge and expertise. Work overload, no praise, no merit, and no promotion because there's no where to get promoted to.

    Advice to ManagementAdvice

    Get into the 20th century with technology. Hire managers with knowledge and expertise in their fields. Professionalism needs to be a priority and not socialism.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    A company that is growing very quickly with many opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Arlington, TX
    Former Employee - Anonymous Employee in Arlington, TX

    I worked at First Cash Financial Services

    Pros

    The culture at first cash is very laid back with a do your job and we'll leave you alone attitude. The benefit is that it is very comfortable and low stress. The executives are doing a good job of growing the company and the stock price continues to climb in both good and bad economies.

    Cons

    The company does not provide opportunities for growth or development. You will more than likely stay in the position you are hired into, many qualified coworkers were passed up for promotions in favor of outside help.

    Advice to ManagementAdvice

    provide resources for career planning and advancement. Provide more feedback.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Revolving Door of Managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at First Cash Financial Services

    Pros

    Trying to make difference in peoples life who needs help.

    Cons

    Customers are not sen as actual people but commodities.

    Advice to ManagementAdvice

    Vision for the store should be a two way street.

    Doesn't Recommend
    No opinion of CEO

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