First Cash Financial Services

www.firstcash.com

First Cash Financial Services Reviews

21 Reviews
2.8
21 Reviews
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Recommend to a friend
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Rick L. Wessel
11 Ratings

2 Employee Reviews Back to all reviews

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  1.  

    I will miss working here!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fort Collins, CO
    Former Employee - Sales Associate in Fort Collins, CO

    I worked at First Cash Financial Services full-time (more than 3 years)

    Pros

    I worked for this company for three years and deciding to leave was a really tough decision. Management is great, literally all the way to the top - I never had a manager or supervisor I didn't like, even the occasional visitors from corporate were very easy to talk to and genuinely care about how you are feeling as an employee. Also, for an entry level job, the pay structure is fantastic - you have to work with your team to reach 8 parameters and you are pretty much guaranteed a bonus (by the end of my run, I was earning $1000+ bonuses every month). Working in a pawn shop gives you so much experience for any other job you may want in the future - retail, customer service, human resources, finances, sales. Working for First Cash is truly an opportunity that you should definitely seize if you get a chance.

    Cons

    The biggest interior issue I saw was that First Cash has a habit of dangling promotions - they'll train you and tell you that you're moving up but then at the last minute they decide not to promote for some reason or another. You will also probably have some of the most difficult customer interactions you could ever anticipate, but that's just to be expected from working at a pawn shop

    Advice to ManagementAdvice

    If you don't actually intend to bump somebody up, don't tell them you are. Also train and monitor your employees better! I saw way too much cost being put into items which ultimately lost the company money in terms of profit

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Dallas, TX
    Current Employee - Teller in Dallas, TX

    I have been working at First Cash Financial Services full-time (more than 3 years)

    Pros

    Majority of the stores are closed on Sunday, they actually care about you, monthly bonuses, hours aren't too early or too late, and the job is basic. Oh yea, and a Q4 contest that is better than any other company I have worked for-vegas trip, domincan, other places, and cash prizes.

    Cons

    Sometimes can get boring, the insurance isn't as great as it could be, and some employees lack professionalism. But, what job isn't boring sometimes, has bad insurance, and some employees not up to par these days. Just saying.

    Advice to ManagementAdvice

    Keep up better with the competition. Continue the shining star program and q4 contest.

    Recommends
    Positive Outlook
    Approves of CEO

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