First Data
2.6 of 5 388 reviews
www.firstdata.com Atlanta, GA 5000+ Employees

First Data Reviews

Updated Apr 8, 2014
First Data – Atlanta – “First Data HQ”

All Employees Current Employees Only

2.6 388 reviews

                             

30% Approve of the CEO

(no image)

Frank Bisignano

(87 ratings)

36% of employees recommend this company to a friend
22 Employee Reviews Back to all reviews
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Great

Anonymous Employee (Former Employee)

I worked at First Data

Prosgreat people, good location. enjoyed my time there. friendly place to work, great management.

Consthey have a hard time keep top talent as competitors are offering better compensation and benefits. improving this would help them.

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This was a wonderful learning environment.

Branding Intern (Former Employee)
Denver, CO

I worked at First Data as an intern for less than a year

ProsHard working
Detailed oriented
Organized
Friendly
Fun environment
Good privacy set up

ConsIntense
Long-Hours
Strict
Limited Internet Usage
Many emails sent out from HR daily

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Lead Operator

Lead Operator (Current Employee)
Omaha, NE

I have been working at First Data full-time for more than 8 years

ProsGreat company with great benefits

ConsHigh responsibility and stressful conditions

Advice to Senior ManagementPromoting from within boost employees morale and confidence.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent, a very good company to work for.

Project Manager (Former Employee)
Coral Springs, FL

I worked at First Data full-time for more than 8 years

ProsVery professional atmosphere and very good salaries and benefits.

ConsThey are known for have layoffs every year. And very heavy on outsourcing and replacing US workers with H1B visa contactors.

Advice to Senior ManagementThey should invest more in America and stop the importing H1B visa contactors.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Awesome experience

LAN Technician (Former Employee)
Greenwood Village, Arapahoe, CO

I worked at First Data full-time for more than 8 years

ProsGave me lot of new opportunities and gain new experience.

ConsLaid off several times. Seems not really stable company.

Advice to Senior ManagementI will love to go back work there for new opportunities.

Yes, I would recommend this company to a friend

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Professional growth enhanced by world class management. and staff making working there a breeze.

Workflow Coordinator (Former Employee)
Dallas, TX

I worked at First Data full-time for more than a year

ProsFamily environment among co-workers; activities brought diverse backgrounds together to set the foundation to maintain a common cause: customer overall satisfaction.

ConsThe lack of work sometimes shortening the work day not allowing the associates to gain the entire forty hours for the week.

Advice to Senior ManagementCaring about the associates makes all the difference and lifts moral.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Credit analyst

Credit Analyst (Current Employee)
Melville, NY

I have been working at First Data full-time

ProsGood job. Good pay if you are single living at home.

ConsLong hours hard work fast

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work and getting better

Anonymous Employee (Current Employee)
Atlanta, GA

I have been working at First Data full-time for more than 3 years

Pros- A lot of innovation happening in the industry which is exciting to be a part of and seems to be re-energizing the entire leadership team
- Very competitive salary and benefits
- Reasonable expectations of deliverables and timing
- Despite colleagues with very long tenure, there's an openness and appetite for change
- A truly global business with a lot of opportunity and exposure

Cons- The company still have a bit of a stuffy, bank like, atmosphere. It's starting to shift a bit with growing innovation but it could transform faster, to attract younger talent

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A great company to work for

Anonymous Employee (Current Employee)

I have been working at First Data full-time for more than 3 years

ProsFD is a company who looks for and recognizes talent and promotes from within

ConsHours in Call Center can be difficult

Advice to Senior ManagementN/A

– I'm optimistic about the outlook for this company

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Loved it!

Customer Service Representative (Former Employee)
Tulsa, OK

I worked at First Data full-time for more than a year

ProsGreat benefits and great people!

ConsThey were open 24/7, so you could be working overnight. I never had to but it was still a possibility.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at First Data reviews and ratings — including employee satisfaction and approval rating for First Data CEO Frank Bisignano. All 22 reviews posted anonymously by First Data employees.