First Data Reviews

Updated September 21, 2014
Updated September 21, 2014
492 Reviews
2.4
492 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Frank Bisignano
143 Ratings

Review Highlights

Pros
  • Pay is decent but could be better, work from home on occasion (in 19 reviews)

  • Great co-workers depending on your team and relatively good work/life balance (in 19 reviews)


Cons
  • Senior management say what they think people want to hear then do the opposite (in 24 reviews)

  • High expectations and time commitements - Can impact work life balance negatively (in 11 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Had a great chance to work on my technical side.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Omaha, NE
    Current Employee - Software Engineer in Omaha, NE

    I have been working at First Data as a contractor for less than a year

    Pros

    This company has around 140 banking clients. I had a chance to develop the web applications of famous banks such as HSBC.

    Cons

    Dealing with some experienced people within the organization.

    Advice to ManagementAdvice

    More KT sessions.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great Experience, Management team seems to be heading in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Intern  in  Melville, NY
    Former Employee - Finance Intern in Melville, NY

    I worked at First Data as an intern for less than a year

    Pros

    People are great to work with and are very friendly, sense of excitement with the new management team

    Cons

    multiple platforms makes it different to have identical information across the entire company

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    it was very informative, and I was always learning something new

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Simi Valley, CA
    Former Employee - Account Manager in Simi Valley, CA

    I worked at First Data full-time for more than a year

    Pros

    This job was a salaried job , with travel, continued education regarding Visa MasterCard compliance, there was unlimited opportunity to research and educate company to better their ability for a more profitable manner in which to address charge backs, retrievals , and better their qualifying for each transaction.

    Cons

    researching companies that exceeded 1k monthly, this was very interesting and very informative. There was unlimited knowledge about new Visa/MasterCard rules and regulations

    Advice to ManagementAdvice

    start being a manager and not a status cymbal, this company had allot of potential for further growth, however the manager was insecure that you just might surpass her.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Great story here happening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant  in  Kansas City, MO
    Current Employee - Business Consultant in Kansas City, MO

    I have been working at First Data full-time for more than 3 years

    Pros

    Care for the client, the employee, training on sales & product, transformation story happening here, going public soon, make own hours

    Cons

    A lot to learn, some managers very under qualified, work/liffe balance sometimes non-existant as it appears company is putting pressure for 24/7 workers

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Data

    Pros

    great people, good location. enjoyed my time there. friendly place to work, great management.

    Cons

    they have a hard time keep top talent as competitors are offering better compensation and benefits. improving this would help them.

  7.  

    This was a wonderful learning environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branding Intern  in  Denver, CO
    Former Employee - Branding Intern in Denver, CO

    I worked at First Data as an intern for less than a year

    Pros

    Hard working
    Detailed oriented
    Organized
    Friendly
    Fun environment
    Good privacy set up

    Cons

    Intense
    Long-Hours
    Strict
    Limited Internet Usage
    Many emails sent out from HR daily

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Lead Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Operator  in  Omaha, NE
    Current Employee - Lead Operator in Omaha, NE

    I have been working at First Data full-time for more than 8 years

    Pros

    Great company with great benefits

    Cons

    High responsibility and stressful conditions

    Advice to ManagementAdvice

    Promoting from within boost employees morale and confidence.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Excellent, a very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Coral Springs, FL
    Former Employee - Project Manager in Coral Springs, FL

    I worked at First Data full-time for more than 8 years

    Pros

    Very professional atmosphere and very good salaries and benefits.

    Cons

    They are known for have layoffs every year. And very heavy on outsourcing and replacing US workers with H1B visa contactors.

    Advice to ManagementAdvice

    They should invest more in America and stop the importing H1B visa contactors.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Awesome experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LAN Technician  in  Greenwood Village, Arapahoe, CO
    Former Employee - LAN Technician in Greenwood Village, Arapahoe, CO

    I worked at First Data full-time for more than 8 years

    Pros

    Gave me lot of new opportunities and gain new experience.

    Cons

    Laid off several times. Seems not really stable company.

    Advice to ManagementAdvice

    I will love to go back work there for new opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Professional growth enhanced by world class management. and staff making working there a breeze.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Workflow Coordinator  in  Dallas, TX
    Former Employee - Workflow Coordinator in Dallas, TX

    I worked at First Data full-time for more than a year

    Pros

    Family environment among co-workers; activities brought diverse backgrounds together to set the foundation to maintain a common cause: customer overall satisfaction.

    Cons

    The lack of work sometimes shortening the work day not allowing the associates to gain the entire forty hours for the week.

    Advice to ManagementAdvice

    Caring about the associates makes all the difference and lifts moral.

    Recommends
    Positive Outlook
    Approves of CEO

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