First Data Reviews

Updated June 18, 2015
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First Data CEO Frank Bisignano
Frank Bisignano
47 Ratings

Pros
  • Work-life balance is fairly optimistic (in 25 reviews)

  • Ability to work from home when necessary (in 23 reviews)

Cons
  • Work life balance is not good anymore (in 14 reviews)

  • No 401k match anymore, benefits are terrible etc (in 26 reviews)

More Pros and Cons

89 Employee Reviews

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  1. Featured Review

    Helpful (15)

    Proud to be an Owner-Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Product Management in Omaha, NE
    Current Employee - Director of Product Management in Omaha, NE

    I have been working at First Data full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    First Data provides a wealth of opportunities to expand and grow within the organization. As an Owner-Associate I am empowered to make decisions and influence how our solutions are brought to market through the understanding of our client's genuine concern.

    Cons

    First Data has a complex environment due to numerous acquisitions. We have however done a much better job with our newer acquisitions such as Clover, Perka and GYFT.

    Advice to Management

    Continue to look at the talent within the organization for key leadership roles.

    First Data Response

    Feb 26, 2015Community Manager

    Thank you for sharing your thoughts. We're glad to head that you feel proud and empowered. We're happy to have you on the team.


  2. Helpful (2)

    First Data is a Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Contact Center Tech Specialist in Greenwood Village, CO
    Current Employee - Senior Contact Center Tech Specialist in Greenwood Village, CO

    I have been working at First Data full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    First Data offers opportunities to their Owner-Associates (Employees) to further their education with tuition reimbursement and provides an in-house MindSpring company curriculum resource. They encourage employees to assist with growing the company. Employees are spot lighted during the year for their excellent accomplishments. We all take ownership in the company. First Data encourages their employees to stay healthy and provides assistance through a program called HealthyFirst. First Data is a Good place to work.

    Cons

    First Data doesn't employer match the 401k Retirement fund. Maybe in the future that will change as we continue to grow as a company.

    Advice to Management

    Once we reach the company's overall goal, start to match the employee's 401k Retirement fund. Management and employees are doing an outstanding job. Keep up the Good Work!


  3. Helpful (1)

    Outstanding IT Talent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at First Data full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have worked alongside many IT professionals here, and I believe some of the most talented people in the industry work for First Data. I am proud to have learned and grown alongside of them.

    Cons

    Being a large corporation, the multisite environment can impede efficiency sometimes. We have all learned how to work beyond this for the most part though.

    Advice to Management

    Continue to hire the best talent and give them freedom to grow. This philosophy has worked well in the IT group and I believe will continue to serve as the model for all other areas.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Data

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Beautiful company to work with. No micro management

    Cons

    None I could quote as cons. This has been a wonderful journey


  6. Helpful (2)

    A Fantastic Time to Work at First Data

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in New York, NY
    Current Employee - Senior Vice President in New York, NY

    I have been working at First Data full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A fantastic entrepreneurial culture. Tremendous changes occurring in the payment industry and First Data is well positioned to help business owners grow and offer compelling and competitive solutions. Exciting, dynamic and fun! So much to learn and incredibly fulfilling.

    Cons

    Only con is office space it tight.

    Advice to Management

    Keep investing in our capabilities and our people. The commitment to our clients, our employees, our community and diversity makes this a fantastic company to work for.


  7. Helpful (2)

    Proud Owner Associate - 16 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Owner Manager in Hagerstown, MD
    Current Employee - Process Owner Manager in Hagerstown, MD

    I have been working at First Data

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay/benefits, advancement positions for team members that show initiative and want move up, CEO and management moving the company in the right direction.

    Cons

    Too many reorganizations within the company

    Advice to Management

    Looks for ways to bring morale up with your teams.


  8. Helpful (1)

    Love working here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Hagerstown, MD
    Current Employee - Recruiter in Hagerstown, MD

    I have been working at First Data full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love what I do @ First Data. I love the communication &training. My boss & my supervisor are both down to earth. They are very encouraging. There is great opportunity to move up.

    Cons

    Some things change very quickly and that can be frustrating. All in all it is still a great place to work.


  9. Production

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in Omaha, NE
    Current Employee - Production in Omaha, NE

    I have been working at First Data full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay is great, great work place

    Cons

    Cant work overnights no more

    Advice to Management

    Its ok


  10. Helpful (1)

    A company with great values, benefits & plenty to offer hard working employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Analyst in Hagerstown, MD
    Current Employee - Client Service Analyst in Hagerstown, MD

    I have been working at First Data full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    With the right experience and/or education, one can have a very rewarding & successful career at First Data.

    Personally speaking, one of the reason i have been with First Data for as long as i have are the benefits. This is what matters most to me & my family. I have on a few occasions been offered opportunity elsewhere but First Data's benefits are unmatched.

    I have been with First Data for 15+ years. I couldn't imagine working for any other company.

    Cons

    Some employees work remote and their immediate mangers and supervisors work away from each other. The manager may not be as aware of how hard an employee is working or challenges they are experiencing. make sure management is fostering open line of communication.

    Advice to Management

    Love em' or Lose em'.
    Always provide acknowledgement of employees hard work & contribution. Especially the ones that go above & beyond. That can go a long way to encourage dedication.


  11. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Coral Springs, FL
    Former Employee - Customer Service Representative in Coral Springs, FL

    I worked at First Data full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    they offer a great benefits plan

    Cons

    the work schedule suck's but they have over night



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