First Niagara Financial

  www.firstniagara.com
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First Niagara Financial Reviews

Updated Jun 30, 2014

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All Employees Current Employees Only

2.3 44 reviews

32% Approve of the CEO

First Niagara Financial President, CEO, and Director John R. Koelmel

John R. Koelmel

(22 ratings)

31% of employees recommend this company to a friend
23 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fast growing bank who are attempting to build a infrastructure to support the growing business.

    Anonymous Employee (Current Employee)

    ProsHeavy investment in IT coming in the near future. Lots of opportunity to find a project that interest you.

    ConsInfastructure is lacking. Company grew to fast and focused more on acquisitions then it did profitablility and internally.

    Yes, I would recommend this company to a friend

     

    the worst

    Anonymous Employee (Current Employee)

    Prospaid holidays, pretty decent benefits

    Consthey expect you to bend over backwards for minimum pay

    Advice to Senior Managementpay tellers more than basically minimum wage!

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Needs Improvement

    Anonymous Employee (Current Employee) Lockport, NY

    ProsSmall enough not become utterly capricious and random, like Bank of America. Also small enough to still be somewhat responsive to reality on the ground.

    ConsMiddle management ranks are becoming like all others in the banking industry; that is, simple power players and not problem solvers and protectors of assets.

    Advice to Senior ManagementWhen you import management talent from other banks, understand that you are also importing some of the worst aspects of American banking culture. STUDY the science of what makes for good managers, and you have to WORK HARDER to keep your sense of "great culture" that you are in jeopardy of losing as we speak.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    First Niagara has a local feel for a large company

    Intern (Current Employee) Buffalo, NY

    ProsFNFG was very flexible and the culture was great. I learned a lot from upper management.

    ConsWorking in a cube, you aren't able to interact as much with fellow coworkers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Could Be Worse, Could Be a Lot Better

    No Thanks (Current Employee) Buffalo, NY

    ProsIt seems that most individuals have good intentions, provide good customer service and care about the company. There appears to be a strong business plan and an emphasis from Senior Management on carrying that plan through. The company is ambitious and all the acquisitions seem to have worked out.

    ConsThe "happy" culture they promote is fake. They overwork and undervalue employees. The environment is cutthroat. All the acquisitions brought in too many different groups of people and nobody has direction except for where they used to work.
    Many mid-level managers are power hungry and have no problem throwing an employee under the bus in order to save themselves. Employees who give even the slightest push back receive retaliation and are outcast and made to feel bad.
    What we use in the branches works for the most part but it takes too long to get customers what they need. Even small transactions take too long and there are a lot of headaches. Equipment breaks a lot compared to where else I been.
    No appreedciation and unrealistic expectations and they keep quietly cutting jobs and we are expected to pick up the work of people who leave or are let go without bringing in more people.

    Advice to Senior ManagementThey don't care. They live in a different environment than we do and don't see, or care to see, what's really going on.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

     

    Stressfull

    Teller (Current Employee) Rockland, NY

    ProsJeans Day, lovely teller system, fun work environment, make your own branch signage

    Consgoals are very high and there is a lot of pressure when it comes to making them.

    Advice to Senior ManagementStop giving unreasonable goals and get a better incentive program for the tellers

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Horrible Place to work

    Teller Supervisor (Current Employee)

    ProsNot many, Benefits are pretty good for now but word of insurance being cut some next year is circulating.

    Conscompany does not care about employees at all. Raises are measly if you are lucky to get one. Most locations are short staffed at all times so you end up not being able to take break while customers yell at you for making them wait.

    Advice to Senior Managementgive up and sell. Most employees here have given up and are looking elsewhere.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Okay, but...

    Anonymous Employee (Current Employee)

    ProsSomewhat collaborative culture.
    Decent salaries for W. New York.

    ConsUnintentional bait and switch...company needs to learn true strategy.
    People are nice, but the level of outside/large company experience at management/senior level hinders the company growth potential.

    Advice to Senior ManagementCompany needs to restructure itself in order to clearly understand your potential career path.
    Advancement maybe possible only if you are in the right role.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great local and mid-level leadership

    Personal Financial Associate (Current Employee) Uniontown, PA

    ProsI have great local and mid-level leadership.

    ConsThe company is still catching up to the 21st century in some ways.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    it's okay.

    Teller (Current Employee) East Windsor, CT

    ProsCompetitive pay, HR & Tech center is very helpful.

    ConsAdvancement within company takes a while.

    Yes, I would recommend this company to a friend

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