First Niagara Financial Reviews

Updated July 7, 2015
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First Niagara Financial President, Chief Executive Officer & Director Gary M. Crosby
Gary M. Crosby
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18 Employee Reviews

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  1. Work experience

    Former Employee - Teller Supervisor in Ruffs Dale, PA
    Former Employee - Teller Supervisor in Ruffs Dale, PA

    I worked at First Niagara Financial (More than 3 years)

    Pros

    Stable work and decent benefits

    Cons

    Too sales oriented. Other performance does not matter only sales numbers.


  2. Buffalo is a great place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial

    Pros

    Company cares about it's employees

    Cons

    Culture is rapidly changing for the worse


  3. Graphic Artist

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Buffalo, NY
    Former Employee - Graphic Designer in Buffalo, NY

    I worked at First Niagara Financial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good Coworkers and not overworked

    Cons

    Low salaries and poor management


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  5. One headache after another

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial

    Pros

    decent pay for a bank and good benefits

    Cons

    lousy training and managers who do nothing but sit at their desks all day. If help is needed, I have to walk all around to find someone.

    Advice to Management

    Team leaders should actually get up once in awhile and walk around and see if anybody needs help.


  6. Helpful (1)

    Dissapointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer
    Current Employee - Senior Developer

    I have been working at First Niagara Financial full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    PLenty of work, small company, great teams to work with.

    Cons

    Management is creating a gap between them and employees. Hostile work environment. Unwilling to listen or change. Only thing that matters is looking like they are making progress. All the decissions are being made by contractors.

    Advice to Management

    Change. Keep your promise of bringing work inhouse. Pick a strategy and direction and stick to the plan. See it through.


  7. Helpful (1)

    Disconnected

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Consultant
    Former Employee - Financial Consultant

    I worked at First Niagara Financial full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Small regional bank with good presence

    Cons

    False expectations set. Company felt unclear with its direction. Pay was not on par with similiar competitors.


  8. WPA wants out!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - No Thanks in Pittsburgh, PA
    Former Employee - No Thanks in Pittsburgh, PA

    I worked at First Niagara Financial full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The culture that is created in most branches are special and unique...for the most part and it's a job in a bad economy.

    Cons

    This place is falling apart at the seams. Terrible leadership and no direction. Employees are over worked as jobs have been over the past two years. Branch staff can not take a lunch b/c of staff shortages. Advancements are often given to good old boys club rather than individuals that actually work hard and deserve it. No supplies no water no marketing whatsoever no technology no customers no presence. Oh yeah...we are going double and triple your goals. Wonder why they would do that???? Nothing makes sense at First Niagara.

    Advice to Management

    Respect your employees for what they do everyday in the extremely poor environment in which you have created. Most are disengaged, fed up, and over it.


  9. It's ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phila, PA
    Former Employee - Customer Service Representative in Phila, PA

    I worked at First Niagara Financial full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good team environment and culture

    Cons

    Unorganize and the training is sub par

    Advice to Management

    Pay attention


  10. Clear lack of direction and very poor senior level communication skills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Buffalo, NY
    Current Employee - Team Leader in Buffalo, NY

    I have been working at First Niagara Financial full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers OK Salary for WNY OK Benefits Flexible time/shifts

    Cons

    Zero advancement in IT unless you come from outside the company. Lack of focus/too many projects in flight. Heavy effort to out source all services they can. Sr. IT Leadership are all talk/no action. More project mangers then they know what to do with.

    Advice to Management

    Start at the top and work down quick. The relationship between IT and business units is horrible and only getting worse. Pick a handful of projects and work on those to completion. Listen to the people in the trenches instead of high priced/low yield consultants.


  11. Not good

    • Career Opportunities
    Current Employee - Teller in Pittsburgh, PA
    Current Employee - Teller in Pittsburgh, PA

    I have been working at First Niagara Financial part-time (More than a year)

    Pros

    Benefits are good ....that's about it

    Cons

    Turnover is high...company is constantly changing staff!

    Advice to Management

    Practice what you preach!



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