FirstMerit

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FirstMerit Reviews

Updated Jul 22, 2014

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All Employees Current Employees Only

2.4 31 reviews

28% Approve of the CEO

FirstMerit Chairman, President, and CEO Paul G. Greig

Paul G. Greig

(18 ratings)

29% of employees recommend this company to a friend
11 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Workout Officer

    Workout Officer (Former Employee) Akron, OH

    ProsExposure to Senior Management and work/life balance.

    ConsThe most antiquated organization i have ever worked for.

    Advice to Senior ManagementRestructure all mid-level management positions and fill them with creative, component employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Strong bank financially but at the expense of being too conservative and short staffing their branches.

    Branch Manager (Current Employee) Flint, MI

    ProsStrong bank financially. Competitive products and services. Good marketing resources. Competitive compensation. Great employees in the branches.

    ConsFirstMerit understaffs their branches severely. There's a lot of pressure to meet sales goals and there isn't enough branch staff to service clients and do anything proactive to meet sales goals.

    Advice to Senior ManagementYou go work in a small branch for one week and actually wait on clients and try to hot the sales goals you set for the branch with the staff FTE you allocated.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A hostile work environment with little chance of advancement.

    Branch Manager (Current Employee)

    ProsMany different locations to work.

    ConsManagement doesn't care about, or value employees at all. Everyone is viewed as entirely replaceable., and senior management reminds us of that at every meeting. Goals are set to be unattainable unless you manipulate sales numbers. Those that do are rewarded, those that don't are pushed out. Customer service is terrible, communication is deplorable, the systems are a complete and utter joke, and no one has any accountability for anything except the branch staff...the lowest paid people in the company.

    Advice to Senior ManagementReplace all of middle management from regional directors to district managers...the culture that they've created and adapted to is toxic...they all need to go.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Top-heavy community bank, losing its community appeal

    Management - Commercial (Former Employee) Akron, OH

    Pros-Start with 14 Paid Days off (this will be used for sick days, vacation days and personal days).
    -Original FMER management are relaxed and down-to-earth. Laid-back atmosphere for a corporation.
    -Many experienced and wonderful people.

    Cons-Corporate work environment is in need of a MAJOR overhaul. Absolutely shameful operations center that would make a prison seem more appealing.
    -Top Heavy with tenured management that hinders upward mobility and seems to foster a fear of hiring new and actual talent.
    -Plays like a big bank, but does not pay like a big bank
    -Far too much bureaucracy for a smallish company.

    *No Clear Career Path. Easy to get 'pigeon-holed.'

    Advice to Senior ManagementAllow workers to telecommute on projects.
    Remember that FMER is a community bank and in order to be real with your regular-joe customers, you need to be less stiff in the backoffice (why is the call center required to be business casual?)

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Stressful toxic work environment

    Account Specialist (Collections) (Former Employee) Akron, OH

    ProsQuarterly Bonus and paid time off. Medical benefits are also decent.

    ConsForced to work on some paid holidays if department numbers were down. No room for growth. Management is not open to helping you further your career. No developmental programs or on going education and if you inquire about any management would get upset. Never go to the human resource department with any concerns or complaints because nothing is confidential.

    Advice to Senior ManagementStop trying to mico manage every task of employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    They talk the talk but fall short during the walk.

    Anonymous Employee (Former Employee) Akron, OH

    ProsThey use to have great benefits.

    ConsFemale managers and supervisors are extremely catty.

    Advice to Senior ManagementTreat people as you would wish to be treated.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    look elsewhere

    Anonymous Employee (Current Employee) Akron, OH

    ProsIn the past there were opportunities for advancement, decent health care and a pension plan, average 401k match. With each "growth" the bank has they cut something else from regular employees.

    ConsIf you are your supervisors best friend, go out and party with them you can be recognized, get promoted!

    Advice to Senior ManagementHave outside reviews of employee performance, you can coach me but it is not fair that I can't get ahead or get a good review because you sweep your best friends mistakes under the carpet and high light others.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great expectations for employees, but relatively poor support,compensation, and leadership.

    Teller (Former Employee) Medina, OH

    ProsServing customers is generally a joy. There are a lot of people that don't know any better than to use a credit union.

    ConsThe teller system is easily the worst in the industry. It is literally the only bank still using MSDos. Expectations are high to sell, sell, sell. If you don't, expect to get squeezed out. There is always someone looking over your shoulder. If you don't get it right - expect to hear about it. Mission Onward was marketed as some sort of pro-worker program, but turned out to be the end for well over 300 jobs.

    Advice to Senior ManagementHow about a new teller system? It would make for a more humane and productive workplace. It's the right thing to do - even if it doesn't look good for profits-and-losses. People would appreciate if wages weren't the bottom rung of the industry.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Sold Credit Card Processing

    Commercial Bankcard Consultant (Former Employee) Akron, OH

    ProsOriginally, this was an excellent company - we had a very local focus, and made sure we always put the customers first. After new management bought several branches in Chicago, a slide began away from that.

    ConsOriginally, this was an excellent company - we had a very local focus, and made sure we always put the customers first. After new management bought several branches in Chicago, a slide began away from that - there was much more of a bottom line drive than there had been previously.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    New to Chicagoland area, nearly impossible to advance career

    Anonymous Employee (Current Employee)

    ProsBetter than working for a larger bank such as bank of america. Goals that are set are not extremely impossible to reach, but they do not distinguish between a busier branch and a not so busy branch

    ConsNearly impossible to advance your career. There are no openings in the chicago land area for some one that wans to advance.

    Advice to Senior ManagementDistrict managers should learn how to be a manager. People management skills are definitely lacking, maybe learn how to talk to people.

    No, I would not recommend this company to a friend

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