Fiserv Reviews

Updated June 30, 2015
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Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
52 Ratings

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • They allowed us to work from home (not sure if that is the case) (in 35 reviews)

Cons
  • Work/life balance not possible for most associates since they are over-worked while some incompetent associates thrive (in 23 reviews)

  • Senior management indifference to employees (in 41 reviews)

More Pros and Cons

70 Employee Reviews

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  1. Featured Review

    Helpful (5)

    Fortune Most Admired Company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managet in Indianapolis, IN
    Current Employee - Managet in Indianapolis, IN

    I have been working at Fiserv full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Financial performance, opportunity and a transparent approach for customers. Opportunity comes as fast as you can handle it. Well run organization with outstanding solutions.

    Cons

    Not sexy, but just wait! Lot of moving parts that don't always work great together. Better than any of my previous employers.

    Advice to Management

    Better communications with all staff on a regular basis.


  2. New Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Strong and tenured management team in place in my division.
    - Stability of sales team/sales management
    - Pay and incentives are good. Benefits very good with one exception.
    - Good reputation in industry. Innovative company with very good products.
    - Have been at Fiserv for several years and Fiserv is highly ethical place to work. 'Doing the right thing" is stressed continuously. Strong morals and values in company.
    - Very strong stock performance
    - better work/life balance than many other banking sales jobs, but still alot of travel

    Cons

    - not many cons
    - not a fan of our health plan choices
    - limited advancement opportunites for a sales person in my division due to stability of sales team and sales management

    Advice to Management

    Continue to push for "One Fiserv". Great strides have taken place in this area over last several years, but its a continuous process.


  3. Great Place to Work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hickory, NC
    Former Employee - Customer Service Representative in Hickory, NC

    I worked at Fiserv full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fiserv's leadership provides an amazing support system and coaching process.

    Cons

    Heavy and constant comparison of your performance to your peers' performance.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great leadership, smart people and good focus on doing the right thing for customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Glastonbury, CT
    Current Employee - Vice President in Glastonbury, CT

    I have been working at Fiserv full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love working at Fiserv. They invest in top talent, challenge convention and strive to live up to core values.

    Cons

    Every company has warts. Nothing out of the norm.

    Advice to Management

    Stay focused on long term strategy and invest accordingly. Take chances. Put more capital to work internally in growth businesses.


  6. I'm very thankful for the many opportunities for growth and advancement Fiserv has provided over the years.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Dublin, OH
    Current Employee - Vice President in Dublin, OH

    I have been working at Fiserv full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Extremely well managed company highly respected by the Street (as evidenced by a PE of 25+).
    Strong opportunities for growth and development
    Recurring revenue model with 3-7 year contracts and a high renewal rate lead to tremendous stability of earnings and revenue.
    Opportunity to interact with very smart and friendly colleagues around the world

    Cons

    Ah...the challenges of an large installed base...
    Consumer adoption of new services depends on how strongly our clients market those services

    Advice to Management

    Keep it up!


  7. Great fast-moving company, awesome benefits!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Fiserv full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growth opportunities, on-site cafe and fitness center, flexible working arrangements, good benefits. This is a really exciting company to work for, and with new HR in place that develop all managers to be better in their roles, and an emphasis on open and honest communication, this company is only getting better!

    Cons

    If you are not wiling to roll up you sleeves and work this place is not for you, you won't be able to cruise by doing the minimum!

    Advice to Management

    Keep up the good work and stay on the track for positive change that will benefit the entire organization.


  8. Learning opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Rocky Hill, CT
    Former Employee - Customer Service Representative in Rocky Hill, CT

    I worked at Fiserv

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Encourage employee to growth within the company

    Cons

    No real cons to mentions

    Advice to Management

    none


  9. Helpful (1)

    Great company, great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Omaha, NE
    Current Employee - Senior Software Engineer in Omaha, NE

    I have been working at Fiserv full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Big company benefits, small office environment, great management, interesting and challenging work

    Cons

    Can't really think of any.


  10. Great company to work for!!!!

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Encouraging and helpful environment, lots of many different opportunities and great clients and co-workers. I loved working here very much!

    Cons

    I did not have any bad experiences during my time at Fiserv. They are very intelligent and well rounded people.


  11. Good consulting opportunity

    Current Employee - Consulting Technical Writer
    Current Employee - Consulting Technical Writer

    I have been working at Fiserv

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great team leader. Great team. Great project, so no complaints.

    Cons

    Cubicle farm environment. Zero privacy. One's experience here seems dependent on one's team.

    Advice to Management

    I have a great supervisor who leads skilfully.



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