Fiserv

  www.fiserv.com
  www.fiserv.com

Fiserv Reviews

Updated October 26, 2014
Updated October 26, 2014
875 Reviews
2.6
875 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
539 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • Current technologies with the option to work from home with manager approval (in 35 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 23 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

48 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not terrible. Has issues that should be addressed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Analyst in Phoenix, AZ
    Former Employee - Technical Support Analyst in Phoenix, AZ

    I worked at Fiserv full-time (more than 10 years)

    Pros

    Other than medical, the benefits are very good. Tuition reimbursement, cafeteria allowance, good PTO, wfh if you're in the right group. Stable, secure. Decent pay Good coworkers. Intelligent managers (at least mine were).

    Cons

    Medical benefits are bad. HDHP w/HSA. They say it's the industry standard. So why not be a leader and provide good health benefits instead of being one of the crowd? Lack of opportunities and training. Culture can be a little unprofessional. CEO can be a jerk during town hall meetings. Someone needs to tell him to stop threatening to fire you. Even as a joke. And stop withy the stand up routines.

    Advice to ManagementAdvice

    - Better health benefits
    - better training opportunities
    - allow for advancement
    - encourage career growth.

    No opinion of CEO
  2.  

    Love working for Fiserv!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time

    Pros

    Great work life balance ( work from home), great culture, very stable company, leader in the industry!

    Cons

    Don't have anything negative, have worked here for 12 years and would definitley recomend!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    One of the better jobs out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Fiserv full-time (more than an year)

    Pros

    First - their pay scale is very competitive, they pay at market rate or above. Lots of other benefits as well - relaxed dress code, salaried employees can decide their own schedule, lots of training opportunities. Work-life balance is good, with working from home an option at least once a week for most employees. Recently, there has been more focus on career building for associates, which has been great! Talented people actually get promoted and rewarded.

    Cons

    Management expects hard work. If you suck at your job you won't get far in this company. But really that's a Pro for the rest of the people that DO work hard.

    Advice to ManagementAdvice

    The initiative to increase communication from upper management to associates has been great - keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    great work culture at Fiserv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Great benefits and work / life balanced environment, flexible with many activities, etc.

    Cons

    not much growth opportunities for long term employees

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Competitive place to work that rewards effort and success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    The company strives to be the best of breed in its industry. I have personally made a career over many years at Fiserv even though the banking industry that we servs has struggled mightily from time to time. Fiserv believes that there is always a way to meet client needs and it looks for good people that have passion and get satisfaction in meeting them.

    Cons

    If you like don't like change, this is not the place to be. Fiserv is continually working to remake its culture in the face of multiple acquisitions.

    Advice to ManagementAdvice

    invest heavily in an integrated suite of innovative products.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    FISERV is a very good company to work for. Excellent employer!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Network Support (INS) in Troy, MI
    Former Employee - Internal Network Support (INS) in Troy, MI

    I worked at Fiserv full-time (less than an year)

    Pros

    The people are the contributing factor. Very helpful and have a family like atmosphere.

    Cons

    I can't think of very many except, that there should be more opportunities to move up in the company. Very little opportunity to get promoted.

    Advice to ManagementAdvice

    Management is a very competent team. They are doing an excellent job.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Flexibility, people, culture, work-life balance, benefits

    Cons

    Very large company with many products. Can take some time navigating through everything.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Brookfield, WI
    Current Employee - Senior Business Analyst in Brookfield, WI

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    I've always been treated well at Fiserv. Great work atmosphere

    Cons

    Employees have some of the benefits that were expected because we didn't meet the mark but management could still get their bonus.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Project Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator
    Current Employee - Project Coordinator

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Great PTO. Excellent advancement.

    Cons

    Communication needs to improve. Nothing else to say con wise. Great company

    Advice to ManagementAdvice

    focus on the one fiserv pledge

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Refreshing change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Fiserv full-time (less than an year)

    Pros

    Great leadership. Strategic, committed and supportive. This company knows how to deliver and meet the markets demands.

    Cons

    Fast paced and growing ... No slackers allowed here. You will get lost. Slackers should stick with the failing competing companies . You know who they are, with their debt and shrinking market share.

    Advice to ManagementAdvice

    Keep up the good job building solid career environments in the financial services industry.

    Positive Outlook
    Approves of CEO

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