Flagstar Bank Reviews

Updated July 24, 2015
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2.8
Rating Trends
Recommend to a friend
Approve of CEO
Flagstar Bank President & CEO Alessandro P. DiNello
Alessandro P. DiNello
27 Ratings

Pros
  • There are a lot of good people, but also a lot of fake people (in 7 reviews)

  • clean work environment, no clock punch, managers are nice (in 5 reviews)

Cons
  • And often changes in upper management in the last 3 or 4 years (in 7 reviews)

  • There is little room for advancement and the leadership is constantly changing goals (in 4 reviews)

More Pros and Cons

78 Employee Reviews

Sort: Popular Rating Date
  1. Relationship Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Lansing, MI
    Current Employee - Relationship Banker in Lansing, MI

    I have been working at Flagstar Bank (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, can learn a lot.

    Cons

    Pay not up to other banks.


  2. Good Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI

    I have been working at Flagstar Bank full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Stable and known for there many accomplishments in the Mortgage and Banking industry Company prides itself on their excellent customer service

    Cons

    Flagstar Branches/ Location are not accessible in the Southern States Not ideal for employees that may require work form home availability


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great co-workers, they are trying to turn it around and increase morale.

    Cons

    Lots of management turnover which usually causes lots of disruptive re-orgs and changes in initiatives and goals.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Post-Closing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank full-time (More than 3 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    PTO -bank holidays Co-workers Low stress/work-life balance OT pay (over 40hours)

    Cons

    No advancement opportunities Low merit increases/no pay raises for more responsibilities Outsourcing work/lay offs Negative employees/work environment on outlook of the company

    Advice to Management

    Develop employees and promote within-build a career path. You can easily accept a job elsewhere with "lower qualifications" and get a 20%+ pay increase. Evaluate the market, you're losing top talent.


  6. Disclosure Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank full-time

    Pros

    Can have a flexible schedule

    Cons

    Not much opportunity for advancement


  7. EEK- Corp plays favorites

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bellevue, WA
    Current Employee - Customer Service Representative in Bellevue, WA

    I have been working at Flagstar Bank full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great co-workers, paid parking (for now)

    Cons

    37.5 work hour weeks. Corporate is in Troy, MI and everything is set up for them and no one else.


  8. Mortgage Closer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Closer in Bellevue, WA
    Current Employee - Mortgage Closer in Bellevue, WA

    I have been working at Flagstar Bank full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Co-workers are very nice and supportive

    Cons

    Don't pay the people what they are worth


  9. Flagstar has the potential to be the best.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Flagstar Bank full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    As I said great customer service good work life balance decent benefits except maybe the 401k. Good PTO flexibility and alot of good people working in retail banking.

    Cons

    The salary pay for bankers is down right criminal. Lots and lots of turnover and I assume its due to the low pay wages in retail banking. Recruiting system is horrible.

    Advice to Management

    If Flagstar could atleast become competitive in its pay rate for banking employees. They rank at the bottom compared to others. Senior management wanted to know why they can't retain people. My advice to senior management is stop avoiding the questions you already know the answers to.


  10. Satisfied

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank

    Pros

    You can move up quickly within the company.

    Cons

    Pretty decent place to work you just have to maintain your sales quotas.


  11. Helpful (1)

    The work life balance is nice but the overall atmosphere is one of protecting the bottom line and saving face.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bank full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The ability to leave work and work and enjoy a family has been nice. Work-life balance is not something you are required to sacrifice.

    Cons

    With the continued changing senior leadership in the company it has been difficult for mid-level managers to establish a consistent management method and to engage employees.

    Advice to Management

    The need for internal growth potential and employee investment is overwhelming and costing the bank in skilled hardworking employees that must leave to achieve a more promising career.



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