Fleetcor

  www.fleetcor.com
  www.fleetcor.com

Fleetcor Reviews

Updated July 25, 2014
Updated July 25, 2014
53 Reviews
2.7
53 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fleetcor Chairman and CEO Ron Clarke
Ron Clarke
38 Ratings

Review Highlights

Pros
  • Somewhat flexible hours for worker ants (in 3 reviews)

  • The company has good benefits and that is about all (in 3 reviews)


Cons
  • Currently, there are no annual raises (in 6 reviews)

  • unethical, ceo out of touch, low pay (in 4 reviews)

More Highlights

12 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Unfortunately, also in IT Dept - Dysfunctional, unethical, & shady Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - One of the Few Non-managerial Staffs In IT
    Former Employee - One of the Few Non-managerial Staffs In IT

    I worked at Fleetcor full-time (more than an year)

    Pros

    Reasonable work/life balance. Somewhat flexible hours for worker ants. Very flexible untrackable hours/vacations for the managers (and their friends). Average benefits. Some 401k but below many other companies of the similar size.

    Cons

    I agree with the other Sales Rep's review regarding "Dysfunction, unethical, & shady Management". Only it also apply to at least my IT team (I rather not say which team/location, fear of retaliation through the management's network/Linkedin of friends in and out of the company) If you are in management, you will learn to not put anything in writing, so you will never get caught if ever being audited.

    Advice to ManagementAdvice

    More worker ants will be like me, leaving voluntarily

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Overworked and under appreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support in Norcross, GA
    Former Employee - IT Support in Norcross, GA

    I worked at Fleetcor full-time (more than 3 years)

    Pros

    Fellow employees are friendly and supportive.

    Cons

    IT is spread too thin and everyone knows it. No problem, just work 60+ hour weeks and it will all be fine. There is a lot of favoritism in the IT department, if you aren't part of the "old guard" that came from ADP then you will never truly fit in. Successes are ignored and failures are not tolerated.

    Advice to ManagementAdvice

    Start doing some actual management instead of depending on your employees to make all the decisions for you. Realize that not all projects will be delivered perfect and that sometimes things just break. Stop the witch hunts after every outage, it is demoralizing and isn't good for the business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Very Numbers Driven Enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Norcross, GA
    Current Employee - Sales Representative in Norcross, GA

    I have been working at Fleetcor full-time (more than 5 years)

    Pros

    Decent pay if you meet your goals..

    Cons

    Commission structure is very inconsistent..

    Advice to ManagementAdvice

    Treat your employees better and stop playing so many games with commissions.. Fake numbers to keep them from paying out what is due to sales reps.

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    do your research before joining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Atlanta, GA
    Former Employee - Analyst in Atlanta, GA

    I worked at Fleetcor full-time (more than an year)

    Pros

    there a nice people around

    Cons

    no pay increase policy while the company is very profitable. executives get all the benefits...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    If you have other options- take it instead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst, Manager in Norcross, GA
    Current Employee - Analyst, Manager in Norcross, GA

    I have been working at Fleetcor full-time (more than 5 years)

    Pros

    I think the best thing about the Cor' is its growth and further potential for success. If you are looking to get in management- probably anything other than sales will land you a position where you will not get micro-managed.

    Cons

    Forget about meeting sr. execs or being in the know unless you hustle your way through - building relationships little by little as you go. I mean we rarely see a CEO and I'm sure many people haven't seen the COO or anyone Senior period.

    Advice to ManagementAdvice

    Focus on your employees that you consider bottom of the toddem pole like customer service. I am not in that area, but many complaints about the company stem from service. And those service people are under paid, under valued, and shoved in a crappy building down the street from the fancy corporate office.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Record earnings but no annual raises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk in Norcross, GA
    Former Employee - Risk in Norcross, GA

    I worked at Fleetcor full-time (more than 5 years)

    Pros

    Certain departments offer flexible hours and the ability to work from home as needed.

    Cons

    Currently, there are no annual raises.

    Advice to ManagementAdvice

    Implement annual reviews/raises. With the profits the company makes each quarter, you should be able to share it with the employees and not just the stockholders.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    My Experience At Fleetcor Has Been Very Dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Norcross, GA
    Current Employee - Anonymous Employee in Norcross, GA

    I have been working at Fleetcor

    Pros

    It is in a relatively stable industry and the company is making lots of money, it pays the bills (marginally), they are lean and have not had any workforce reductions in my time there. Lastly, they offer lots of health wellness education for those that need it. Other than that Fleetcor does nothing more than provide a plain old job.

    Cons

    The culture here is very dysfunctional - lacks structure/organization. Communication from executive leadership is completely non-existent. The company is extremely disorganized and executes every new initiative poorly. Human Resources has more power than managers and executives. Company vendors are pathetic and not held accountable. The company is unethical. They do not give employees regular feedback on performance...perhaps that's because the company does not complete merit reviews - you will never get a raise, regardless of how hard you work or how well you perform - Who does that, especially when the company is making so much $$$? This breeds mediocre performance. Most of the middle managers and (especially the sales people) are lazy and incompetent. The culture is very reactive versus proactive. Benefits are sub-par if you have ever worked for an established company. No formal bonus structure is in place, although some people may be given one at the end of the year if they are liked. Half of the people across the entire organization are rude and will throw you under the bus in a heartbeat if given a chance. Culture is resistant to change and just wants to do things in the a$$ backward ways it's accustomed to doing them. No one is held accountable for anything.

    Advice to ManagementAdvice

    Whew...where do I start? Well you can start by reading the Cons above. 95% of your employees don't even know who you are. You don't communicate with them and it appears as though you don't believe employees are stakeholders of the corporation. That's a fundamental difference in what I believe. We don't know what the company's strategic plans/goals are because you never tell us. How do you expect the business units to align their activities to goals when you have not even shared the goals with them? You seriously need to reconsider the "no raise/merit increase" policy. When you do this, inflation increases the cost of living and it erodes your employees income, of course you know that, because you're smart and you're the boss. The brightest, most talented people will not stick around long under this policy. For crying out loud, Fleetcor is a public company now, it's time to start acting like one.

    Doesn't Recommend
    Disapproves of CEO
  9. 5 people found this helpful  

    Very shady

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - CLC Contract Negotiator in Wichita, KS
    Current Employee - CLC Contract Negotiator in Wichita, KS

    I have been working at Fleetcor

    Pros

    Good friendly people for the most part but always a bad apple in the bunch. Pretty flexible with needing time off.

    Cons

    Executives of Fleetcor will change the rules of the game meaning your terms of employment without much notice. Human resources are worthless. Benefits are less than average so I never participated. They look for any reason they can to fire you so it is like going to kindergarten all over again where every minute literally counts. They could care less too because they know no one is going anywhere because of the economy.

    Advice to ManagementAdvice

    Treat employees fairly and work on efficiency. It feels like we are working for Big Brother.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    I used to work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fleetcor full-time

    Pros

    Benefits are good.
    Maybe a good place to start if you are just out of school and need experience.
    Focus on corporate expansion and growth is positive.
    Investment in technology very good.
    If you are on the right side of the executives you've got it made.

    Cons

    Top level does not appear to care about its employees.
    Pay is so low I thought it was 1992.
    They have millions but sharing with their employees is very limited.
    They don't care about their customers.
    Boys club mentality at top level.

    Advice to ManagementAdvice

    Listen to the people who do the work.

    Doesn't Recommend
    Disapproves of CEO
  11. 4 people found this helpful  

    Its not a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Fleetcor

    Pros

    Good health benefits
    Nothing else is good

    Cons

    Low base pay
    No annual raises
    No growth opportunites
    Waste of money on company events when they can pay you
    Management has no clue how to run an effectivee company.
    The managers ARE completely incompetent
    Alot of favoritism with managers/senior management
    Not a reputable company
    10 different ways to resolve a simple issue

    Advice to ManagementAdvice

    New Sr. Management is a MUST
    Compensate employees for their efforts.
    Hire managers that are competent in running a team, not guessing at their role
    Hire managers that have experience with outbound sales

    Doesn't Recommend
    No opinion of CEO

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