Flextronics

www.flextronics.com
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111 Employee Reviews Back to all Reviews

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  1.  

    Good exp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Materials Analyst in Louisville, KY
    Former Intern - Materials Analyst in Louisville, KY

    I worked at Flextronics as an intern (less than a year)

    Pros

    Did not work for long enough. Not sure.

    Cons

    Did not work for long enough to describe

    Negative Outlook
  2.  

    Flextronics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Debug Tech in Austin, TX
    Former Employee - Debug Tech in Austin, TX

    I worked at Flextronics full-time (more than 3 years)

    Pros

    Got to work on Cisco Routers including 4g routers from Verizon.

    Cons

    Everything else. The promise of conversions for temp workers but instead keep them for 2 to 3 years and then lay them off. Most have to threaten to quit just to get converted. Place is unorganized and they still act like they have a culture there. Not by any stretch. All hands meetings feel like a slick preacher selling you pipe dreams.

    Advice to ManagementAdvice

    You get what you pay for and thats why Cisco left.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Wouldn't Go Back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Apple Repair Tech in Memphis, TN
    Former Employee - Apple Repair Tech in Memphis, TN

    I worked at Flextronics full-time (less than a year)

    Pros

    The pay relative to other repair tech jobs, repairing Apple laptops, got off work early most days except during peak periods

    Cons

    The people, unrealistic expectations, poor training, too many silly changes (including your job duties)

    Advice to ManagementAdvice

    Don't just throw new repair techs into the fire with minimal training and expect them to meet expectations immediately or pair them with a group of people and expect that group to meet expectations. Make decisions that stabilize the work environment more, i.e. start and end times, job duties, and stick with them instead of changing regularly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    I quit after 3 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Technician in Lake Grove, NY
    Current Employee - Customer Service Technician in Lake Grove, NY

    I have been working at Flextronics full-time (less than a year)

    Pros

    Only place to make $15/hr without a college degree and/or some technical skills these days. If you are good at phones and sales, this is a great job.

    Cons

    Don't expect training on the phones. Training is on customer service and general information that totally does not prepare you for the job, and once you start the job, your coworkers will be too busy to help you learn how to solve the particular customer service problems you get. So you'll end up just exchanging lots of phones because you don't know what is wrong with them. You will also try desparately to upsell upsell upsell, even though many customers need absolutely nothing, or worse, are coming to you with their 2nd or 3rd defective advice - but you are supposed to upsell upsell upsell. The Verizon employees are not nice to you, management would come in every week or so and observe you (intimidating), then critique it to death, but not really offer any support.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Run away from this company and never look back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Milpitas, CA
    Current Employee - Operations Supervisor in Milpitas, CA

    I have been working at Flextronics full-time (less than a year)

    Pros

    Average pay for tactical work, thinking not required

    Cons

    If you are someone who likes to do what is told, like working with a bunch of robots, not-so-bright, not-so-ambitious, and not-so-talented people, then this is the place for you. Depressing environment, with old office furnitures, filthy bathrooms, no office supplies, no kitchen supplies, and dungeon-like facility. No room for growth. Arrogant people that has worked there all their lives and know nothing better.

    Advice to ManagementAdvice

    Please hire intelligent, talented and professional individuals who can make a difference and fire those who are useless.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    No matter what you do, you will be criticized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Technician in Freehold, NJ
    Former Employee - Customer Service Technician in Freehold, NJ

    I worked at Flextronics full-time (more than a year)

    Pros

    Sometimes interacting with customers was nice.
    When it was busy, time seemed to fly by.
    Learning about all the new phones was interesting, somewhat.

    Cons

    Management expects you to sell tons of accessories even when there are no customers. If I saw 10 customers that day, management would come up to me and ask "why didn't you hit your target of 10 sold accessories?" They would criticize you and pressure you even when it would be impossible to hit their targets.

    Advice to ManagementAdvice

    Part of my job might have been to sell accessories, but my primary job was to help customers get their phones replaced. When there's a line a dozen people long, do you really want me to pester a person for 5 minutes selling them accessories, and make the customers more dissatisfied? When I did that (at times), you were angry because the customers were getting upset!

    Bottom line: Try to look at the situation and figure out what your priorities are and what you really expect from your employees. Have realistic expectations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    It was an ok experience, not more than a temporary job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Technician in Washington, DC
    Former Employee - Customer Service Technician in Washington, DC

    I worked at Flextronics

    Pros

    Pay was acceptable if you have previous experience.

    Cons

    Bad organization from management. If lucky and get promoted, money does not compensate many responsabiities.

    Advice to ManagementAdvice

    The RTS division needs major improvements.

    Doesn't Recommend
    No opinion of CEO
  9.  

    It pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at Flextronics

    Pros

    Holidays paid time and a half, health insurance is good compared to other companies, great way to build up your resume, a lot of time typing on the computer makes your hands speedy. Nice co-workers.

    Cons

    Unable to use cellphone at any time, training is very poor, and usually things have to be figured out between you and your co-workers, do not expect a raise, expect working standing up in on place, expect angry customers, expect to have vacations denied, expect to be short staffed, your best will never be their best

    Advice to ManagementAdvice

    Raises,promotions to the hard workers, not the most likable, better hours, better training, actually open devices, teach people how to actually troubleshoot issues. Do not come up with a new program and change it after 2 or 3 weeks, actually work on it. Work with ATT to have smarter solutions, not just for the moment solutions.

    Disapproves of CEO
  10.  

    RTS: No room for growth, sounds good on paper, disappointing in the end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Technical Associate in Torrance, CA
    Current Employee - Retail Technical Associate in Torrance, CA

    I have been working at Flextronics

    Pros

    -Pay is ok
    -Job is rather easy
    -Co-workers are for the most part friendly

    Cons

    -Everything you do is Micro-managed.
    -Very little to no room for growth.
    -NO raises
    -Policy changes on the fly.
    -There's a huge lack of communication within the company.
    -Sense of favoritism within the workplace.
    -No boost in employee morale.
    -Employees are required to sell Asurion's insurance for AT&T with no commission.
    -Frequent schedule changes (2 to 3x's a week)
    -Technologically impaired customers can be a pain to work with at times

    Advice to ManagementAdvice

    Try to find ways to boost employee morale..A raise wouldn't hurt.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Expected for Contract Manufacturing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Longmont, CO
    Former Employee - Manager in Longmont, CO

    I worked at Flextronics

    Pros

    Brass tacks down to business environment.

    Cons

    Long, long work hours. Lower than standard pay.

    Doesn't Recommend
    No opinion of CEO

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