Forrester Research

  www.forrester.com
  www.forrester.com

Forrester Research Reviews

Updated September 26, 2014
Updated September 26, 2014
272 Reviews
3.5
272 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forrester Research Chairman, President, and CEO George F. Colony
George F. Colony
208 Ratings

Review Highlights

Pros
  • The work-life balance at Forrester is really refreshing and strongly encouraged (in 37 reviews)

  • Working with extremely smart people and very flexible work environment (in 44 reviews)


Cons
  • Pay is on the lower side, but work/life balance and culture make up for it (in 12 reviews)

  • The communication of this back to senior management doesn't seem to be happening effectively (in 18 reviews)

More Highlights

90 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    Tough work but rewarding for the motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Cambridge, MA
    Current Employee - Analyst in Cambridge, MA

    I have been working at Forrester Research full-time (more than 5 years)

    Pros

    Some flexibility to work at home but this is becoming increasingly difficult as they pressure analysts to be based out of an office. Forrester has recently bolstered its consulting support for analysts which creates more time for research. I get to write what I want, when I want, or at least for the most part. My direct manager is wonderful. The work is HARD and demanding. You need to be very motivated and proactive to be successful here. If you are, it is very rewarding and a positive work environment. Your calendar will be packed. Managing this will be huge to being successful. Willingness to collaborate with others is dependent on teams, whether people are meeting their goals, and the specific analysts.

    Cons

    Getting harder and harder to access our data and produce good research. Moving from an RA to an analyst is a tough but rewarding path. Unfortunately you are put on a lower salary path than if you've come in from outside. If you've worked your way up from being an RA, you likely will need to leave after a year or two of being an analyst/senior analyst. Luckily that's a good jump start for your career. There's a lot of travel, but if you've got a popular coverage area you can largely dictate if and when you travel (this is a pro and a con). Analysts with smaller or less popular coverage areas likely will need to travel a lot when it comes and also travel for a lot of unpaid events to get business. There's little reward for going above and beyond goals. This job requires diverse skill sets. You'll need to be able to write in the Forrester style, become an expert in a coverage area, be a strong speaker, be organized, and be able to pitch projects and advisory. Failure to do any of these could make it hard to meet your goals.

    Advice to ManagementAdvice

    Pay people more that you've spent the time and effort developing, or we'll leave.
    I love the move towards more metrics. Goals for the next quarter should be set in the first two weeks of the quarter. NOT after the quarter is already over. Nothing disgruntles an employee more than unfair goals getting pushed on them after the quarter is already over.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Cambridge, MA
    Current Employee - Product Manager in Cambridge, MA

    I have been working at Forrester Research full-time (more than an year)

    Pros

    Smart ppl. The Work Culture is very open. There are no closed door cabins for anyone in the company. Summers are fun! Volleyball, Corn hole, Ping pong, Golf etc. HQ location is good.

    Cons

    Compensation could be better. There is some politics as you go higher.

    Advice to ManagementAdvice

    Benefits could be better - 401K match, bonus, profit sharing

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Not a bad place to be

    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at Forrester Research full-time (more than 3 years)

    Pros

    Great place to work in terms of perks. They'll feed you, give you beer, and give you a bunch of fun things to participate in.

    Cons

    There is a disconnect between the written job responsibilities and what you'll actually do

    Advice to ManagementAdvice

    None

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  5. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director in Cambridge, MA
    Former Employee - Sales Director in Cambridge, MA

    I worked at Forrester Research full-time (more than 10 years)

    Pros

    Great Product, fantastic people, great work/life balance. Very smart and passionate people work there. They allow folks to grow and try new things which is great for younger folks just starting out.

    Cons

    Senior Management a bit disconnected, and the office location is dismal. The office building internally is beautiful, but it is in the middle of a field without access to anything without use of a car. Also, there has been a bit of transition happening lately, so much changeover in employees.

    Advice to ManagementAdvice

    Been doing things the same way for many years, need a bit more innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good company to work for out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate in Cambridge, MA
    Current Employee - Research Associate in Cambridge, MA

    I have been working at Forrester Research full-time (more than an year)

    Pros

    Good work life balance, ability to work from home.

    Cons

    Management could be a little more interactive.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Dynamic work environment, working alongside very intelligent people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at Forrester Research full-time (more than 5 years)

    Pros

    The work-life balance at Forrester is really refreshing and strongly encouraged. The people I work with are very smart, insightful and I learn a lot almost everyday. It's a really open environment and people are willing to help and also heed your advice. The research is compelling and their innovation in the marketplace is refreshing and sometimes daring. I respect that.

    Cons

    I would honestly say the biggest downside is the pay - they tried to give me a pay cut for getting a promotion - who does that?! Also they don't take cost of living into consideration, so whether you're in NY, SF or Boston - those markets all mean the same to them. NOT smart coming from a company that does market research.

    Advice to ManagementAdvice

    Please take cost of living into consideration, people don't want to leave - but when someone offers you a $40K more in base salary elsewhere...that's hard to beat and also a slap in the face to me who is clearly getting paid way under market.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research (more than 5 years)

    Pros

    Great culture and emphasis on running your own business. Great benefits and definitely not opposed to asking questions

    Cons

    Senior management seems to change strategies every few years baswd on company performance. Not a lot of training on systems and process, you have toask lots of questions

    Approves of CEO
  9.  

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research (more than 5 years)

    Pros

    Flexibile work life balance, fantastic insurance

    Cons

    Lots of change year to year - Senior Mgmt is always trying to stay ahead of the curve and changing the companies value proposition

    Advice to ManagementAdvice

    Stick to a strategy for more than a year or two

  10. 2 people found this helpful  

    Quality People, Interesting Work, Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Associate in Cambridge, MA
    Current Employee - Senior Research Associate in Cambridge, MA

    I have been working at Forrester Research full-time (more than an year)

    Pros

    I have mentors that are invested in my professional growth and development. I am a respected member of my team, and my voice is listened to despite my junior title. The people are just fantastic to work with, and I've made some great friends along the way.

    Cons

    The job and people are demanding, and the salary doesn't match what they expect from you.

    Advice to ManagementAdvice

    Upper management is proud of the fact that Forrester is a "people company," but they have been limiting benefits, and they haven't raised the starting salaries in over a decade. If they don't start showing that they value their people, the good people won't stick around. They're on thin ice.

    Recommends
    Neutral Outlook
  11.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Cambridge, MA
    Former Employee - Analyst in Cambridge, MA

    I worked at Forrester Research full-time (more than 3 years)

    Pros

    There's no better place/industry to be on top of everything going on in tech. As an analyst, you have the opportunity to connect with the best in the industry.

    Cons

    Company's strategy and direction changes every 6 months, and not everyone is always on board. That's when churn happens.

    Advice to ManagementAdvice

    Listen to employees for feedback on direction, especially since analysts are in the industry and know the direction it's going in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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