Forrester Research Reviews

Updated April 15, 2015
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Forrester Research Chairman, President, and CEO George F. Colony
George F. Colony
72 Ratings

100 Employee Reviews

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  1. Account Development Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good culture and great brand recognition in the industry

    Cons

    a lot of change in strategy and turnover in the salesforce

  2. Great place to work, territories need to be better defined

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Director
    Current Employee - Account Director

    I have been working at Forrester Research full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Forrester is a great place to work. The work life balance is 2nd to none. You get to work with some of the brightest people in the world and everyone around you is always trying to perfect their craft which drives healthy competition. Mid level to upper level management is always there for you. They really do have an open door policy, but you have to feel confident to enter. I would say compensation is fair. Still might be lower in terms of raw dollars but because of the work life balance I think it's more than fair.

    Cons

    One thing I think needs work is the territories. I feel they need to be redefined and fairly divided up. New business has really large territories which is great, however if you are an account manager it's very difficult to get prospecting accounts. I feel the hybrid role would be a great solution. Nothin can be perfect but I think that would be a good and fair solution. I think moving to an annual plan was the right move. What I don't agree with is how they determine your comp pay out. Also there is an 85% threshold for account managers and 65% for new business and I believe we should all be treated the same way and the threshold should be the same across the board.

    Advice to Management

    Please look at the territories and divvy them up in a fair manner.

  3. Helpful (1)

    Great place to work, not perfect but what is?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President & Principal Analyst
    Current Employee - Vice President & Principal Analyst

    I have been working at Forrester Research

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Get to work with the best clients that know, trust and love Forrester. Everyone is smart and the company fosters a very supportive culture. An amazing place to work. If you get a job offer, take it!

    Cons

    Everything revolves around an inner circle. There's quite a bit of an old boy/old girl network. It doesn't lead to truly leveraging all the assets that the company has available.

    Advice to Management

    Talk more to your employees, all of them not just your friends. Make manager - employee communications a priority at all levels. These are the people that are driving value to your clients every single day.

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  5. Awesome culture but growth limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Forrester Research full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company culture for sure; I'm still very much in touch with former co-workers who have become good friends.
    Work-life balance thanks to flexible schedules
    Gym on site is a nice perk (before/after work, during lunch, or anytime)
    Close to T less than 10 minute walk
    Casual dress code

    Cons

    Remote from city when considering Boston or MA traffic in general
    Pay is not the greatest
    Little room to move up if starting out entry to mid level since managers are fairly young and been there for a while (this is one of those double edged swords; young managers are cool and relatable, but reality is many times they are in the role you wish to pursue)

    Advice to Management

    Delegate more meaningful work to entry-junior level positions. This is a way for us to gain skills and experience to potentially move up or move on to develop our career.

  6. Senior Research Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research full-time (more than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great work enviro, great people, interesting subject matter.

    Cons

    Issues with upper management, complacency.

  7. Great place to get started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Associate in Cambridge, MA
    Former Employee - Research Associate in Cambridge, MA

    I worked at Forrester Research full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A friendly atmosphere where you can learn a lot of different things as you try to chart your career path. A fine place for new college grads to gain some entry level experience and have fun at the same time. You also have access to a lot of valuable research and information that can make you well-versed in areas that can create opportunities for future growth, whether it is Forrester or any other company you work for in the future. If I could go back in time, I would do it again.

    Cons

    Slow growth and poor upper management. The middle managers care about the employees under them, but do not seem to have much power or influence. In addition, the pay is very low despite the out of control cost of living in the Cambridge/Boston area. As a result, there is very high turnover because people eventually realize their skills are worth more in the job market. I definitely recommend working there if you are getting started, but recognize when the time has come to take your career to the next level. Upward mobility is quite stagnant due to the slow growth.

    Advice to Management

    Work to retain your best employees. It's a great place to work, but the pay is insulting compared to what other companies offer. Also, try to find new and engaging ways to deliver content. PDFs are so 2005. If it's the Age of the Customer, then walk the walk and deliver content is new ways that better meet the needs of your changing customers.

  8. Great company and experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forrester Research full-time (more than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Management training, benefits, ability to move around, performance management process, depth and rigor of the research, and the people.

    Cons

    Tolerance for low performers.

  9. Really like working here but limited growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Forrester has a good work/life balance, managers and co-workers have been great during my time at Forrester, I enjoy all the corporate events.

    Cons

    For the most part unless someone leaves there are limited growth opportunities, need better on campus food options, parking fee is high for a remote location.

    Advice to Management

    Open the corporate park to a variety of food trucks daily.

  10. good place to start your career

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research

    Pros

    great work life balance, not too demanding

    Cons

    bad compensation as compared to similar companies

  11. Positive Environment Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place for ideas and collaboration

    Cons

    Slow career development. Do not practice what they preach when it comes to technology and innovation.

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