Forward Air Reviews

Updated March 6, 2015
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Bruce A. Campbell
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11 Employee Reviews

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  1. Terrible

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forward Air full-time (more than 10 years)

    Pros

    Benefits were about the only thing I could say that was a positive. Other than that, there were very few bright spots.

    Cons

    Management was more concerned with advancing the friends they had in high school than the people that actually knew how to do the job.

    Advice to ManagementAdvice

    Learn how to separate your personal relationships from the personal ones. As soon as you are able to differentiate the two, you will grow as managers and Forward Air will be a better place to work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Cons at working at Forward Air

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dock Worker in Groveport, OH
    Current Employee - Dock Worker in Groveport, OH

    I have been working at Forward Air part-time

    Pros

    Long Days long nights

    Cons

    Horrible place to work sent to LCK alot

    Advice to ManagementAdvice

    They need more people at LCK

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Lack of Balance, Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Forward Air full-time (more than 3 years)

    Pros

    Pay is good, nice bonus structure, good benefits--insurance, matching 401k and discounted stock, sales team gets phone allowance, mileage compensation.

    Cons

    Very little balance, long hours, only 1 week vacation for first 3 years, mid-level management has a total double standard--'do as I say, not as I do' attitude, upper management is totally out of touch.

    Advice to ManagementAdvice

    Consider giving more time off to allow employees more balance between work/home life. Take the time to look closer at mid-level management--my regional sales manager was a disgusting, racist, sexist pig and left the company open to liability.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. Minor league company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Forward Air full-time (more than a year)

    Pros

    You are paid weekly, have decent benefits, and have the option to purchase stock after a year at a discount. Your insurance is good for a month if you leave around the first of the month. If you leave close to the end, you lose it at the end of the month. So, if you are planning on leaving, do it at the 1st of the month.

    Cons

    This is for the Solutions side. If you are interested in working here, run in the opposite direction. Upper management has no clue about ethics, integrity, or conflict resolution. The operations are filthy, (graveyard of trucks, broken toilets, and piles of broken pallets) and the company only wants non degree types for management. No training for outside folks. One poster had mentioned that FAS was using non-English workers. This is true in the east as they can save on labor costs. Bottom line is all that counts, even if it means lying to the customers. The company is not willing to fix the underlying problems nor will they want you to point them out. By the way, drivers, no pay increases for you. Contractors, you can get termed for the simplest thing without warning or appeal. An employee's job is never safe, and don't think that you are new that they will not make you a scapegoat for uncovering massive failures.
    There is no support staff, the support functions are performed by Freight employees who do not care about Solutions for the most part.
    The company as a whole is more focused on the Freight side then Solutions.
    Overall, the majority of the people working for FAS are miserable working here. I wished I never came here.

    Advice to ManagementAdvice

    Work on conflict resolution. Increase audits and hire professionals to run the company. Start leadership training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Use and abuse

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forward Air

    Pros

    The only good thing is that there are good loyal dock workers besides all the abuse. They stay besides all the threats of being fired.

    Cons

    Have in their own laws management cannot curse to employees ,yet cursing is in almost every sentence and employees are constantly getting put down and disrespected. A night supervisor curses out customers and drivers, i wouldn't be surprised if those drivers come back and go postal because of him. Human resource does nothing to help it goes in one ear and out the other

    Advice to ManagementAdvice

    Treat you employees as the human beings and woth respect.

  7. 1 person found this helpful

    Job has no potential!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cargo Handler in Des Plaines, IL
    Current Employee - Cargo Handler in Des Plaines, IL

    I have been working at Forward Air full-time (more than a year)

    Pros

    the Benifits and the pay

    Cons

    The dock manager is a moron.He puts all his family and friends in positions of power.He treats the dockmen like garbage and has no compassion for anything that goes on in someones life!

    Advice to ManagementAdvice

    You both are terrible to work for and should be fired!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Not a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse in Baltimore, MD
    Current Employee - Warehouse in Baltimore, MD

    I have been working at Forward Air part-time (more than a year)

    Pros

    Pays weekly, thats hire anyone with a bad background.

    Cons

    1. Baltimore location is or has fired all americans and want only latins
    2. No way to move up; only hire out siders.
    3. Base your speed off a computer not; the facts of looking for miss routes.

    Advice to ManagementAdvice

    Upper Management need to have college degrees not high school diploma

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Excellent work conditions and a great team to be a pert of all being ruined by corporate greed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dockworker in Los Angeles, CA
    Current Employee - Dockworker in Los Angeles, CA

    I have been working at Forward Air full-time (more than 3 years)

    Pros

    Such a great atmosphere Always a positive energy in the air along with a good vibe which makes the work day go so much smoother and its rare to see that in a warehouse environment

    Cons

    Supervisors are so quick to point out the little things that need improvement, that's because the more important things like load factor and cut off times for certain destinations have never been a problem, and when we ask for a raise they never give us a straight answer. I don't mind going another year without a raise all I'm asking for is an explanation on why raises won't be given this year. We deserve that much at least

    Advice to ManagementAdvice

    In the few years I been working here I've seen a lot of people come and go most of them being the best dockworkers this terminal has ever seen and little by little they keep losing great employees. if corporate approved on decent raises then maybe people will stop quitting. But there to busy buying out there competitors so it must've slipped there mind. Good Job Guys

    Doesn't Recommend
    Disapproves of CEO
  10. Morally bankrupt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OpsMgr in Greensboro, NC
    Former Employee - OpsMgr in Greensboro, NC

    I worked at Forward Air full-time (more than a year)

    Pros

    Really, the only aspect I liked at FAS was the handful of decent employees. But, that was the 5%. Definitely not enough to keep me.

    Cons

    OMG...too many to list. Employee to employee violence. Unsafe conditions. I reported into an employer who does not empower the Management team. I was constantly undermined and never awarded the authority/autonomy to make this a great place to work. We never gave any employees a raise. We dangled FT employment as a carrot to get "more" out of employees but rarely rewarded. Top performers were given more hours, but still at a low pay rate. The supervisory staff were assigned based on "best available option" rather than actually seeking out the most qualified employees. I have never been associated with a Company so morally deplorable. I truly wish I had NEVER accepted this position.

    Advice to ManagementAdvice

    Really, I could give tons of advice. But, FAS is very clear that they are not interested.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Depends on the day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dockworker in Houston, TX
    Former Employee - Dockworker in Houston, TX

    I worked at Forward Air full-time (more than 5 years)

    Pros

    Some nice people work there who are willing to help. Really cool workers.

    Cons

    No one from the office seems to actually be out on the dock and see what actually happens. Most people place more freight on the contractor drivers and offer no help to them at all, only a select few people know where the freight is located at, if you need to go to the restroom you need to get a card key to be let out. Everything is scattered throughout the warehouse making it almost impossible to get to sometimes, no palletjacks and only 2 forklifts available to be able to get the drivers freight ready. Barely any room to build pallets. Almost like a maze to get a forklift through all the freight, and waste of time to be on the forklift trying to maneuver through a bunch of obstacles getting to a drivers truck when they have to be out at a certain point and time.

    Advice to ManagementAdvice

    for marketing for limited why not get some kind of basket with wheels on it to put all the big posters and marketing for a specific route in so it's not a mess and everyone knows where the marketing is. Also before you go about getting more companies, make sure you have enough room in the warehouse before you sign the contract.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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