Four Seasons Health Care Reviews

Updated June 9, 2015
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Four Seasons Health Care Chief Executive Tim Hammond
Tim Hammond
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Pros
  • can do' attitude from majority of staff (in 2 reviews)

  • Me and most of the people I worked with had such a great bond with the residents and their families (in 2 reviews)

Cons
  • too many report to report on too many audits you have to audit the audit not enough time to care for residents (in 11 reviews)

  • Being forced to do other peoples e learning for them (in 2 reviews)

More Pros and Cons

16 Employee Reviews

Sort: Popular Rating Date
  1. Stressed out care assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Assistant
    Current Employee - Care Assistant

    I have been working at Four Seasons Health Care full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The staff have a family appeal, lovely residents, great person centered care.

    Cons

    Hours are too long, not enough reliability in most of the new staff that are not dedicated, really low pay rates, not appreciated at all. im pregnant and expected to run a nursing floor with new carers who need a lot of support which puts me at risk. Managers do not listen to complaints, nothing gets done.

    Advice to Management

    Get to know every floor and the staff, walk around and support your carers and once in a while praise them with a little recognition.


  2. Four seasons healthcare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Worker in Nottingham, England (UK)
    Current Employee - Support Worker in Nottingham, England (UK)

    I have been working at Four Seasons Health Care full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    excellent team work and person centred care.

    Cons

    Poor terms and conditions ,low rates of pay,, don't feel valued as a staff member. Hours are often long and breaks don't exists

    Advice to Management

    Value the staff who work for you, pay the living wage would be a good start


  3. disheartened employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Care Assistant in Belfast, Northern Ireland (UK)
    Current Employee - Health Care Assistant in Belfast, Northern Ireland (UK)

    I have been working at Four Seasons Health Care part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Suitability of hours to work, generally all care staff\colleagues are helpful. The residents are great to know and the stories they tell you.

    Cons

    No team work from some care assistants, manager doesn't deal fairly with complaints about other members of staff, feel unappreciated at times.

    Advice to Management

    Have complaints dealt with someone from outside the home I.e another home manager or area manager, would be dealt with fairly then. Be on the floor more often to see what staff are doing or not doing.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Activities Coordinator - Beech House

    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Four Seasons Health Care full-time

    Pros

    Good working hours for local people and being a single parent, suited me fine.

    Cons

    Management was rubbish, work place bullying from the home administration. Lack of cooperation from caring staff and some kitchen staff.


  6. Helpful (1)

    Below Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Assistant in Jordanstown, Northern Ireland (UK)
    Former Employee - Care Assistant in Jordanstown, Northern Ireland (UK)

    I worked at Four Seasons Health Care full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Felt like I was helping people, had good fun with co-workers. Great experience in the caring profession.

    Cons

    Training wasn't great, management was worse, we were understaffed and underpaid. Our boss very rarely took our complaints or queries on board and we felt ignored and like the only time she talked to us was to correct us for doing something wrong.

    Advice to Management

    Compliment more, have more staff, they are needed to provide appropriate care! Paid staff better and treat them better. That will increase staff retention time so you'll have to train people less often!


  7. hard work for minimim wage and minimim respect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Care Worker in Stoke-on-Trent, England (UK)
    Current Employee - Night Care Worker in Stoke-on-Trent, England (UK)

    I have been working at Four Seasons Health Care

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I get to meet new people and befriend co workers. i get to do my 36 hours in 3 days.

    Cons

    back breaking work. hard bosses who apoint blame. moaning between day staff and night staff about who didn't do what. loads of responsibilities and unreal expectations

    Advice to Management

    sort the rotas propperly to avoid staff shortages, better pay for unsocial hours, assess residents who need manual equiptment to avoid staff having to maul. order appropriate numbers of consumable equiptments, such as gloves and pads


  8. Unsatisfactory.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Activity Therapist in Belfast, Northern Ireland (UK)
    Current Employee - Activity Therapist in Belfast, Northern Ireland (UK)

    I have been working at Four Seasons Health Care part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Close to home. love working with the elderly and making their lives more comfortable, good range of service user needs being met.

    Cons

    stressful, lack of management, low staff morale, unsatisfactory care given to residents, not enough support given to staff.

    Advice to Management

    please review complaints procedure, staff disciplinary procedure. there are very good staff leaving due to mistreatment


  9. challenging

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Assistant in Chesterfield, England (UK)
    Current Employee - Care Assistant in Chesterfield, England (UK)

    I have been working at Four Seasons Health Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    good trainig opportunities but bad skill mix and manageent teams

    Cons

    doing your best to look after people aswell as filling the billion bits of paper work in

    Advice to Management

    sort managers out they dont listen or try to solve a problem you have. skill mix of staff is bad and staff constanty arguing


  10. Helpful (1)

    Misery

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Care Assistant in Tamworth, England (UK)
    Current Employee - Senior Care Assistant in Tamworth, England (UK)

    I have been working at Four Seasons Health Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The good thing is looking after residents

    Cons

    There are no perks, cannot get holidays when you wish, no extra for nights and weekend, if you work beyond finishing time to attend to residents no extra pay, management do not take decline of residents physical needs, into consideration, far too much paperwork very repetitive, not paid for all bank holidays.

    Advice to Management

    Stop blaming staff look at your own practice, be more respectful towards staff, do some shifts on floor to see how hard it is for carers, no time off policies could go on and on no space


  11. Helpful (2)

    The residents are the driving force behind my work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons Health Care full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    I work with SOME great people (sadly not all) and the residents are lovely.

    Cons

    Staff are taken on to fill staff shortages - many are unskilled. The training is inadequate and inconsistent. Poor carers are training new staff - which yields poor standards of care.

    Advice to Management

    Look at the training strategies within the homes and understand that e-learning does not fulfill everyones needs. Pay all staff a fair and decent wage - dont pay the head chef almost as much as a trained nurse, then pay your senior carer the same as the pot wash!!! Reward staff for their hardwork and dedication. Reward those who are doing their jobs well and exceed expectations. Coach and train those who are struggling - its a tough job in ALL roles - not just care. Give people the chance of advancement, TRAIN THEM PROPERLY - PAY THEM PROPERLY - APPRECIATE THEM!!



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