Four Seasons

  www.fourseasons.com
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Four Seasons Reviews

Updated Jun 24, 2014
All Employees Current Employees Only

3.9 239 reviews

97% Approve of the CEO

Four Seasons CEO Allen Smith

Allen Smith

(30 ratings)

80% of employees recommend this company to a friend

Review Highlights

Pros
  • there perks that the company give you such as nights away in any four seasons hotel around the world is mind blowing(in 10 reviews)

  • Great benefits, employee purchasing of hotel amenities and comp nights to all hotels(in 19 reviews)


Cons
  • Work-life balance can be a little "off" depending on what department you work in(in 20 reviews)

  • Long hours as usual for a hospitality job(in 15 reviews)

78 Employee Reviews Back to all reviews
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    • Culture & Values
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    The Four Seasons was a quality and professional place to work.

    Production Chef (Former Employee) Vail, CO

    ProsThe pride of working in a five star resort. Also the benefits which included housing, insurance and a ski pass.
    , as well as the location

    ConsThe very high standards that must be kept, the very long hours and working with many people at once.

    Advice to Senior Managementthere were too many bosses and not enough lower grade employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Really great co-workers, interesting guests, premature management

    Anonymous Employee (Current Employee)

    ProsEveryday, you work with awesome people... HR selects candidates for a cultural fit, so a lot of your colleagues share values, interests, and sense of humor. The guests you serve are always interesting, international, and your job is never the same day to day. Excellent benefits and good pay.

    ConsMany managers are between ages of 21-25 and could use a bit more experience in their field and especially in management skills. For example, a 21 year old with only a few months of legal drinking under his belt will have trouble managing a bar--designing cocktails, suggesting appropriate beverages to guests, diplomatic guest behavior management, etc.

    Advice to Senior ManagementImplement a more rigorous training process for managers-in-training before they are expected to command authority over a team of employees with vastly more knowledge and experience than themselves.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Very good, but not as good as it used to be.

    Director of Marketing (Former Employee) New York, NY

    ProsStrong brand, excellent products and service and employee benefits (although not health care).

    ConsDo not always walk the talk as a brand.

    Advice to Senior ManagementAsk field teams for their thoughts before making field team decisions.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good company but long hours

    Director of Guest Services (Current Employee) Scottsdale, AZ

    ProsCoworkers!!!! After spending 11-12 hours a day plus going in on some days off, it all comes down to your colleagues. You see them more than your family. The ability to travel within the company is fun as you advance your career as well.

    ConsHours per day. Money is good for what you actually do on a daily basis but pales based on the hours you have to put in. The need to move to undesirable locations in order to pursue advancement.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Good company that cares for its employees, but work-life balance is hard to strike.

    (Current Employee) Los Angeles, CA

    Pros-Complimentary nights at other Four Seasons hotels (it can be tough to get these, so you often have to know the right people)
    -Great employees and team work
    -Good MIT (Manager in Training) program for college grads

    Cons-As in all hotel companies, the schedule is horrible. Unless you're in an administrative department you do not know your schedule ahead of time, weekends are precious, holidays are scarce, etc.
    -Upper management and executive committee are constantly worried about their bonuses and the budget and therefore under staffing is a chronic issue
    -High turnover adds to under staffing
    -Having to put in a certain amount of years before receiving a promotion, regardless of performance and merit

    Advice to Senior ManagementYou get out what you put in. Stop under staffing the hotels and burning out your employees.

    No, I would not recommend this company to a friend

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    • Approves of CEO

    1 person found this helpful  

    Wonderful Learning Experience

    Anonymous Employee (Current Employee)

    ProsThe staff is so diverse. The relationships you that build are genuine.

    ConsThere has been so many changes in the company, management staff and style particularly.
    It seems as if the needs of the employees no longer matter.

    Advice to Senior ManagementThe employees have a first hand account of what the guest want and need. Listen to what they have to say. Happy employees make for happy guest.

    Yes, I would recommend this company to a friend

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    Great people, outdated property

    Intern (Former Employee)

    ProsThe employees are so friendly and nice, but their thinking is a little outdated. You may be the top in the industry, but you need to keep up with the times in order to stay on top.

    ConsNo pay for internships, union discussions and fights are terrible

    Advice to Senior ManagementNeed a change in corporate culture - cultivating friendly talent is good, but won't get you far in the long run. Pay your interns.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Great experience

    Sales and Marketing Intern (Current Employee) Beverly Hills, CA

    ProsGood benefits, good hours, had a really nice manager. Office culture was great, everyone got along really well, but a lot of the times people weren't in the office

    ConsA little boring work. I was only an intern and so i didn't get to do a lot of things.

    Yes, I would recommend this company to a friend

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    not to bad

    Cook I (Current Employee) Miami, FL

    Prosthe hotel is good, but their managment is very poor

    Consno respect for their cooworkers

    Advice to Senior Managementno comments

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    I have spent a year at Four Seasons.

    Food Runner (Current Employee) Las Vegas, NV

    ProsThe company culture is really consistent and the standards are very high.

    ConsManagement seems to be lacking in progressive trends and is help back by unions from properly dealing with situations.

    Advice to Senior ManagementYou do your best. The unions are hurting you though.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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