Fragomen, Del Rey, Bernsen, & Loewy

www.fragomen.com
Engaged Employer

Fragomen, Del Rey, Bernsen, & Loewy Reviews

Updated July 16, 2015
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Fragomen, Del Rey, Bernsen, & Loewy Partner Austin T. Fragomen
Austin T. Fragomen
9 Ratings

Pros
  • The people are great to work with (in 4 reviews)

  • Good pay, plenty of work, good training opportunities, usually flexible for time off (in 5 reviews)

Cons
  • Little to no investment in employees as human beings; including their development and retention (in 4 reviews)

  • Not much room for advancement once you hit the paralegal level (in 4 reviews)

More Pros and Cons

32 Employee Reviews

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  1. Software Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sharepoint Developer in Brick, NJ
    Former Employee - Senior Sharepoint Developer in Brick, NJ

    I worked at Fragomen, Del Rey, Bernsen, & Loewy (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice physical surroundings, friendly people, good work conditions

    Cons

    Poor communication from upper management


  2. Helpful (1)

    Factory Firm - Good experience, no diversity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Paralegal II in New York, NY
    Former Employee - Assistant Paralegal II in New York, NY

    I worked at Fragomen, Del Rey, Bernsen, & Loewy (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fragomen is a good firm to get exposure to the field of immigration, its a name brand so your experience will be recognized by almost any other firm you go to next. The majority of the paralegal staff is young, so its a good place to go right out of school if you're looking for law firm experience.

    Cons

    Fragomen is a revolving door for low-level underlings (otherwise known as 'Assistant Paralegals'), therefore they struggle to get the most out of people with wholesome skillsets because they are faced with constant turnover and have no time to devote to training people properly and helping them develop the breadth of knowledge they need to advance.

    Advice to Management

    Better trainings for CSMs and managers, standardization of the 'Fragomen experience' across teams.


  3. Assistant Paralegal II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Paralegal II in San Francisco, CA
    Current Employee - Assistant Paralegal II in San Francisco, CA

    I have been working at Fragomen, Del Rey, Bernsen, & Loewy full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Gain invaluable skills: case/project management; written/verbal communication with stakeholders; business immigration law nuances; problem solving; legal strategy; extreme attention to detail, etc.

    Cons

    Very heavy case loads and can get repetitive. Due to high work loads across the position spectrum, role sometimes lacks the necessary attorney availability and support. Also, providing a service for which customers are not always grateful or kind. Requires professional attitude, thick skin, and sometimes a sense of humor.

    Advice to Management

    Promotion potential also promises more stress, stress exemplified by higher level colleagues already in these roles. Diminish office stress though greater employee support, lighter case loads, and regular re-emphasis on people/employees over process. This should improve employee morale, work ethic and promotion goals, and retention rates.


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  5. Helpful (3)

    Low salary compared to peers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Chicago, IL
    Former Employee - Administrative Assistant in Chicago, IL

    I worked at Fragomen, Del Rey, Bernsen, & Loewy (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I enjoyed the young people I worked with, made a lot of friends, and gained administrative experience.

    Cons

    The head partner is arrogant and difficult to work with. Their salaries are well below what their peers pay, so turnover is pretty high. Many friends (myself included) tried to negotiate for higher pay or title changes at our yearly reviews, and were basically strung along and told we would be reconsidered in 3 months, but we never were, despite following up. Huge bureaucratic machine, being the largest immigration firm in the world.

    Advice to Management

    Listen to your employees, ask for feedback. Take suggestions seriously. Value your people more by making them feel appreciated (whether through salary or just respect), and maybe you won't lose so many people every year.


  6. Helpful (2)

    Immigration Sweatshop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fragomen, Del Rey, Bernsen, & Loewy full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, training available

    Cons

    Too much work, too little pay

    Advice to Management

    Make employees feel more valuable


  7. Helpful (1)

    Pay is way too low for the hard work we do

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Paralegal I
    Former Employee - Assistant Paralegal I

    I worked at Fragomen, Del Rey, Bernsen, & Loewy

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    great team atmosphere. enjoyed working at the location i did - easy commute. became good friends with supervising attorneys and managers. flexible working hours.

    Cons

    too much work for not enough pay. high turnover rate. poor training. hard to move up if you're an assistant paralegal 1 because they don't typically promote you until 2 years after you start. hated how an assistant paralegal 1 (entry-level, super low starting salary) had the SAME work as a SENIOR PARALEGAL, who obviously makes more $$$, although i'm sure it's not much anyway. generally, really low morale because everyone just wants to get paid more for the work they do.


  8. Helpful (2)

    Great morale, limited opportunities for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Dallas, TX
    Former Employee - Administrative Assistant in Dallas, TX

    I worked at Fragomen, Del Rey, Bernsen, & Loewy full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The location I worked at had a wonderful HR manager and therefore, morale was very high. Significant care was taken when planning for events associated with birthdays and other celebrations. Additionally, HR was willing to hear concerns of employees and act when necessary. There were also training opportunities offered frequently, which was helpful considering the complicated nature of immigration. Fragomen offered a fair number of vacation and sick days. Expectations on administrative policies were very clearly laid out and if there was any misunderstanding, the HR manager was ready to jump in and help.

    Cons

    Significant amount of nepotism in the worst possible way. Employees that were promoted were often the ones that had been there the longest, rather than those that worked the hardest. While these things are not mutually exclusive, it seemed that recognition was given to those who did not necessarily work the hardest or have the best quality work, but who had been there the longest.

    Advice to Management

    Though expectations for administrative duties were specifically lined out, I did not always feel that my job duties were clear. I would recommend to upper management to make sure there is absolute transparency when communicating about performance expectations and job duties.


  9. Helpful (1)

    Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY

    I worked at Fragomen, Del Rey, Bernsen, & Loewy full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good salary and benefits, helpful staff

    Cons

    Overworked, too much politics and nepotism


  10. Predictable company, great for people who don't like change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paralegal
    Current Employee - Paralegal

    I have been working at Fragomen, Del Rey, Bernsen, & Loewy full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good health benefits, work-life balance, PTO package for new permanent employees is very generous. Starting salary is fair but will not go up much from there...

    Cons

    You must work several months to earn a permanent position, little room for promotion as the management positions are taken by long-time employees of 20+ years. The company is large and corporate so it is very difficult to make any changes or suggestions to current processes and plans. The work for paralegals is extremely repetitive and specialized so that you will not appeal to other immigration firms.

    Advice to Management

    Offer a career plan for those working hard looking to advance.


  11. Helpful (1)

    About down the middle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fragomen, Del Rey, Bernsen, & Loewy

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Stability, complacency, grey, luke warm are all all descriptions I would place here. There are some decent people when I was there, most left. You get a decent paycheck for the work performed.

    Cons

    Poor communication of ideals Inconsistent messenging of values and requirements Poor planning Career pathing was non-existent for all but attorneys, and that's questionable No product involvement No REAL challenges, only made up Heightened political environment If you're looking for a challenge wether it be technology or legal this is probably not the best bet. If you're looking for a paycheck and a place to hide out, go for it.

    Advice to Management

    I know you aren't that bad, but take a good hard look at the real reasons that people like what they are doing. It's not because they want a better christmas party, which is about all that was offered and not taken away in my tenure. Good luck!



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