Fred Loya Insurance Agency, Inc.

  www.fredloya.com
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Fred Loya Insurance Agency, Inc. Reviews

Updated Apr 2, 2014

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All Employees Current Employees Only

1.9 19 reviews

17% Approve of the CEO

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Fred Loya Jr

(12 ratings)

19% of employees recommend this company to a friend
4 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A good place to start, but...

    Customer Sales Representative (Former Employee) San Antonio, TX

    Pros-Opportunity for a better paying job for younger individuals ( Hire between 18-23 )
    -Good starting point for a professional career
    -Hours fit most University schedules

    Cons-Urealistic goals and expectations
    -Unexpected pay cuts due to "errors"
    -Extremely difficult to move up within company unless you are in the manager's clique
    -Hiring preference to good-looking women or spanish speakers regardless of experience, attitude, or work ethic.

    Due to conflicts with my school schedule I asked for my two weeks. Showed up to work the next day to find I was terminated that same night. Thanks to that I was not able to pay my bills. If you are going to resign make sure you have an immediate plan of action.

    Advice to Senior Management-Be more considerate towards your employees. Hiring young does not mean that we are minimum wage workers. We work hard for our licenses and maintaining great customer service. Your unusual guidelines upset customers, as well as the fact that they don't have many choices for removing unwanted coverages just so that you make more money.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    claims support agent

    Claims Support Agent (Current Employee) El Paso, TX

    Prossome discrimination for employes without relatives in the company, dont let you grow at least if your the boss friend or relative

    Consto much preshure for the salary they offer

    Advice to Senior Managementtake care of the good employes not only becouse some are the supervisor friend discrimination for those arent will never grow if your manager friend dont like you

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    This job is not for everyone

    Claims Adjuster (Former Employee) Edinburg, TX

    Prosmoney was ok, still not enough for what you have to put up with

    Consangry customers because they are being low balled, excessive workload and bad management style.

    Advice to Senior Managementstart appreciating your employees because not everyone is willing to put up with you guys.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    very annoying and upsetting

    Customer Service Representative (Current Employee) Houston, TX

    Prosthey pay you every week, office environment is attractive (looks like a lawyers firm). good opportunity for Hispanic young people coming out of high school

    ConsFred Loya makes it harder and harder each day to sell to customers with their ridiculous underwriting. The management is so blinded to their archaic procedures and their own pay that they dont show genuine sympathy to their employees when they have problems. They make more and more rules for the csr's everyday that you don't your bound to get a write up. You dont get benefits like sick days or vacation days until after the first year and when you ask for them, its like they dont want to give them to you,they make it really hard to get your days off when its something you earned.In my region they made my fellow coworker meet an app goal that was ridiculous to meet before she went on vacation. The app goals are not realistic, they increase the app goal at my office when we were understaffed the month before. Training manager was very unprofessional and too subjective (it felt like another high school class) . THEY DONT DO GAS/MILEAGE COMPENSATION WHEN YOU GO TO TRAINING. They make you go to meetings that probably require you to travel one distance to another (for me it was 30 mins) and i Have to clock out, drive to location and then clock in. I DONT GET PAYED FOR THE TIME IT TOOK ME TO DRIVE TO A MEETING THAT WE COULD HAVE HAD IN THE OFFICE OVER THE PHONE IN THE FIRST PLACE!!!! yes im stressed out about this job as you can see.

    Advice to Senior ManagementI think you need to reevaluate the benefits for employees so that that you can decrease the rate of csr's quitting. If 9 out of 10 csrs are quitting because of working conditions, WHAT DOES THAT SAY?!? and you guys may say... BUT WE TOLD U IN THE INTERVIEW THAT IT WAS DEMANDING..it is ok if a job is demanding but not abusive. I HOPE SOMEONE FROM MANAGEMENT ever reads this!! The csrs are the one making your money so I believe we should be treated with more respect, have more benefits for the amount of work that we do (we are an active call center,other companies dont make their agents do courtesy calls or do thing that an assistant/secretary would do AND sell policies AND underwriting AND administrative functions AND clean AND waste our gas to go the bank to pick your receipts ALL OF THIS FOR $10/hour basepay .YOU GUYS ARE SURE MAKING YOUR BUCK WITH US HUH??

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