Front Porch Reviews

I worked at Front Porch

Pros – Lots of great people, easy work schedule, decent benefits, good amount of time off, good office equipment (not "cutting edge" but perfectly fine), great CEO

Cons – Management-heavy, lack of clear communication between management and employees, religious undertones (questionable hirings & firings, appear to be religiously based or at least influenced), wastes a lot of money on poor ideas (tend to be "pet projects" of top management), poorly built products ("get it done fast" seems to be more important than "get it done right"), questionable business practices (see "behavioral targeting", or general internet user tracking), managers hired tend to be friends with little experience, managers little to no blame of team failures. The CEO (Zach Britton) is a great guy but has not been as connected to FP as he used to be - tends to be out of the loop.

Advice to Senior Management – Take more time to listen to employee ideas (not just managers - and not just ideas you can patent in the name of the company), communicate better, better reward employees for great ideas (not just those you like better or happen to go to your church), adjust pay scale to be more fair, adjust bonuses to be more fair to the employees actually doing the work, admit when managers fail and LEARN FROM MISTAKES

I have been working at Front Porch

Pros – Fairly laid back environment, mostly flexible hours. Not many restrictions as far as computer usage goes. Good benefits package.

Cons – The biggest problem is upper management. Most of them seem far more concerned with buzzwords and trends than what's actually important.

Advice to Senior Management – Don't try so hard to appease customers by adding all the features they ask for. Focus more on product stability and universally good-to-have features. Don't launch huge projects on a whim, just because you heard that it's the "next big thing."