GEICO

  www.geico.com
  www.geico.com

GEICO Reviews

Updated November 13, 2014
Updated November 13, 2014
884 Reviews
3.0
884 Reviews
Rating Trends

Recommend to a friend
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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
615 Ratings

Review Highlights

Pros
  • the company offers a profit sharing plan which is the main driver to employee retention (in 197 reviews)

  • Great benefits that start on day 75 (medical/dental/vision/life) (in 99 reviews)


Cons
  • Outdated claims systems and equipment, only reasoning that is given is "low cost provider" (in 26 reviews)

  • When originally hired shift made for difficult work life balance (in 25 reviews)

More Highlights

241 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good for the younger crowds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GEICO

    Pros

    Decent pay, great coworker, awesome supervisors. Decent benefits too.

    Cons

    No personal life. Split days off. Working on holidays. Regional managers drinking the geico koolaid. Exhausting job.

    Advice to ManagementAdvice

    Care more about your people. Asking them to work insane hours no matter what, makes for unhappy and unhealthy employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GEICO Sales Representative in Woodbury, NY
    Current Employee - GEICO Sales Representative in Woodbury, NY

    I have been working at GEICO full-time (more than 3 years)

    Pros

    good to advance get your feet wet

    Cons

    treats employees like a number training needs to be more discreet.

    Advice to ManagementAdvice

    train more detail for sales.have motivational classes

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Company is GREAT! Local regions may have a different story to tell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at GEICO full-time (more than an year)

    Pros

    GEICO is a great company that has really great opportunity at a national level. Great benefits. The executive management is great at what the do and really understands how to drive growth and associate morale. GEICO will continue to be the fastest growing auto insurer because overall they are great at underwriting, selling, paying claims and retaining customers. I really wish I could make myself get behind management...

    Cons

    Horrible schedules, poor morale, and negative attitudes (really drives the nail in the coffin) Pay is bad for the stress and level of competency required for the job. The department level managers are a different story than the executives. Selfishness and numbers are the sole focus rather than collaboration and long term implementation. Quick hit changes for instant gratification is expected but unrealistic. Other departments do well but not service.

    Advice to ManagementAdvice

    Make better scheduling and trust your team. We are humans and we want to succeed.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Auto Damage Appraiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GEICO full-time (more than 3 years)

    Pros

    -benefits first day on the job
    -good training
    -nice 401k plan

    Cons

    -management focused on metrics
    -bottom dollar company that would nickel and dime all stakeholders

    Advice to ManagementAdvice

    tone down on the matrix for performance, the goal setting theory are becoming impossible

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Demanding call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Pros

    Stable, good benefits overtime often offered

    Cons

    Rigid, micro managed, stressful , not always sufficient training . hard to find a manager when needed. Not many consistencies on policy and procedure

  7. 1 person found this helpful  

    STRESSFULL JOB

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Macon, GA
    Former Employee - Customer Service Representative in Macon, GA

    I worked at GEICO full-time (more than 3 years)

    Pros

    The company pays you well.

    Cons

    The company did not care about the employees.The company pays you well but they stress you out so much that your health declines and you can not enjoy it

    Advice to ManagementAdvice

    Management care about you as long as you put the numbers on the board and doing a good job but the care less about life circumstances that may cause you to stumble for instance, your mom died or you were just diagnosed with Lupus or MS.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY

    I worked at GEICO as an intern (less than an year)

    Pros

    During my short stay, I did acquire a lot of information in a corporate environment I have ye to be a part of considering it was my first internship experience.

    Cons

    The office culture was not very lively and as a young intern it was not a place to be able to speak you opinions to higher management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Prior Auto/PIP ins a plus

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - TA I Claims Adjuster in Lakeland, FL
    Former Employee - TA I Claims Adjuster in Lakeland, FL

    I worked at GEICO full-time (less than an year)

    Pros

    Nice pay. Extensive training. Positive atmosphere.

    Cons

    The training is great, but the time frames set to complete processes ie return calls, answer emails, etc. is very tough, virtually impossible to meet. You are scored monthly on your work and doesn't take much to fail. Was tough since the auto insurance and PIP were both new for more.

    Doesn't Recommend
  10.  

    Could always be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Liability Claims Representative in Dallas, TX
    Current Employee - Liability Claims Representative in Dallas, TX

    I have been working at GEICO full-time (more than an year)

    Pros

    Somewhat competitive salaries,
    Great people to work with,
    Supportive supervisory teams,
    Tuition assistance for undergraduate students

    Cons

    Parking (A large population of employees are having to park off-site and either walk or shuttle to and from the building),
    Several supporting departments are understaffed and tend to delegate more onto those busy with his or own responsibilities rather than increasing staffing levels in other internal business units, tuition assistance not available for graduate students
    Company tends to make staff work harder rather than smarter (redundancy in processes and procedures)

    Advice to ManagementAdvice

    Company prides itself on being a low-cost provider and it shows with lack of implementing new processes or further structure to help alleviate some of the workload across several business units.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Good but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Info Tech Department in Washington, DC
    Current Employee - Info Tech Department in Washington, DC

    I have been working at GEICO full-time (more than 5 years)

    Pros

    No lay offs...company is smartly run for insurance, but not IT

    Cons

    Very cost conscious...to the point of ridiculousness...building is old and run down but everything else in the area is updated so it makes the building look worse.

    Advice to ManagementAdvice

    Stop the insider tracks of promotions and advancement

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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