GENBAND Reviews

Updated June 24, 2015
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2.0
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GENBAND President, CEO, & Chairman David Walsh
David Walsh
3 Ratings

Pros
  • There are some very good people there (in 4 reviews)

  • Great people at lower and mid-levels (in 3 reviews)

Cons
  • This is largely an effort to squeeze cost from the product line (in 3 reviews)

  • You can easily do GENBAND 24/7 if you'd like but it's not demanded or required for you to be a success (in 3 reviews)

More Pros and Cons

17 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    The Place is Falling Apart

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits and vacation policies. Some very nice people. Flexible work schedule.

    Cons

    People are leaving in droves. Many long time senior management folks are leaving which is very concerning. If you are considering working here I would think long and hard about it. No leadership.

    Advice to Management

    If something isn't done soon there won't be a company left to worry about.


  2. Generally a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Plano, TX
    Current Employee - Senior Software Engineer in Plano, TX

    I have been working at GENBAND

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company provides a decent work environment considering it's not a very large company.

    Cons

    The number of employees keeps dwindling which means those left behind take on more work.


  3. Helpful (3)

    Change change change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GENBAND full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you need a job badly go for it, but don't plan on staying more than 3 years without going mad. They tend to pay reasonable well for the work you actually do and there is little risk they will "go out of business."

    Cons

    Company is filled with mixture of aging Nortel employees (often with 10+ years with company) who simply are unemployable elsewhere, they complain about change and long for the good ole days. Mixed in is sea of new management who rotate in, bring in their folks, make a lot of noise, deliver little and exit while professing great success. This is an overdue private equity investment and the pressure on the CEO to find an exit is at maximum.

    Advice to Management

    I feel their pain. Re-starting a dead technology company is hard (just look at Avaya & Siemens/Unify) even competitors with better technology Sonus/MetaSwitch aren't having the best of fun. Simply put - voice communications has changed and relative value is low and thus market opportunity equally low. Playing CEO for a day, I couldn't figure a path out of the maze and hence why I left. I'm sure there is an exit but the road will undoubtedly be bumpy.


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  5. No opportunity for promotion or growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at GENBAND full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    a good work life balance

    Cons

    No opportunity for growth unless well connected with personal contacts with Sr management

    Advice to Management

    People who want to grow career are looking outside the company due to frustration with lack of potential internal


  6. Helpful (2)

    Land of the pointing fingers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Frisco, TX
    Current Employee - Finance Manager in Frisco, TX

    I have been working at GENBAND full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Close to home and retail

    Cons

    The lack of ownership and responsibility managers take. Seen too many staff level employees become the victim of a managers blunder.

    Advice to Management

    Pursue a culture which seeks to problem solve first, not look for something to blame. Its pathetic.


  7. Helpful (1)

    Focused on growing top line at expense of people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Frisco, TX
    Former Employee - Account Manager in Frisco, TX

    I worked at GENBAND full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Innovative and collaborative culture that offers a flexible work and office policy for telecommuters and knowledge workers and a decent work life balance.

    Cons

    Product line and market are getting old and the company needs to pursuer new revenue streams in order to compete in the market and grow the revenue base beyond its legacy products.

    Advice to Management

    Solidify a strategy to dominate in a particular market space and surround yourself with a team of people that can make it happen. Focus on results and team work.


  8. No substance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good life-work balance. Competitive benefits. Friendly and respectful people.

    Cons

    There is no product delivery behind the marketing. Marketing is misguided and not aligned with what they offer. All products are at least 10 to 15 yrs old. The Nortel clicks are getting formed again.


  9. Great emplyees in a company that lacks focous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Support Engineer in Research Triangle Park, NC
    Former Employee - Senior Technical Support Engineer in Research Triangle Park, NC

    I worked at GENBAND full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great employees. Pay and benefits are good. Severance packages are fair.

    Cons

    Senior management prides themselves of managing by metrics. They believe they can lay off their way to profitability. The continuation of layoffs will result in an increasingly difficult work environment. Excessive overtime effecting ones home/personal life.

    Advice to Management

    Capitize on the products and services that sale. Reward the support and services groups not just sales and marketing.


  10. Helpful (1)

    toxic environment-low morale, high turnover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Frisco, TX
    Former Employee - Finance in Frisco, TX

    I worked at GENBAND full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    fitness room in Plano & Frisco, finance has monthly fajita lunch, day off for community service, some great people at the lower levels

    Cons

    no value for individuals, mgmt as a whole lack people skills and decision-making ability, revolving door for workers-good people keep leaving, too many consultants, spending goes unchecked

    Advice to Management

    Focus on getting financially healthier and not just bigger. Curb the spending and compensate your employees based on the co size and market. Flatten the organization-too many layers.


  11. If you hate process, this is not the place for you

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Dallas, TX
    Current Employee - Senior Software Engineer in Dallas, TX

    I have been working at GENBAND

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It's a leader in its market, and has room to grow

    Cons

    If you're not working on the core product, you get little attention

    Advice to Management

    Listen to the employees more, and stop hiding behind the process



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