GENBAND Reviews

Updated March 20, 2015
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4.0
19 Reviews
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David Walsh
6 Ratings

19 Employee Reviews

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  1. Solid organization currently reinventing itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GENBAND

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    An amazing group of talented and knowledgeable professionals that really embrace collaboration on a global scale. People really do respect their coworkers here. Individuals and teams definitely get recognized for their contributions to the company. Also, over the past few years, the Global Day of Service, which the company coordinates with all employees across the globe, enables and encourages employees to give back to the communities and organizations in their areas. It's a truly awesome endeavor!

    Cons

    While the company is transitioning more a cloud service provider from a product organization, there is visible change that has occurred over the past year and a half. I can understand people feeling uncertain about the business environment, so it takes a certain mindset to focus on the company's goals and take the changes as they come in stride.

    Advice to Management

    Continue to develop the leadership skills of managers, and in effect, be open to employee feedback.

  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Revenue Accountant in Frisco, TX
    Current Employee - Senior Revenue Accountant in Frisco, TX

    I have been working at GENBAND full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The work environment is great. The people are great. There are a lot of opportunities to get involved in the community and chances to get to know coworkers. Great family friendly environment.

    Cons

    It is hard to move up or around the Company at this time. I think they are working on creating work rotations from within but right now the turnover is higher than it needs to be do to the Company not giving opportunities for growth and advancement.

    Advice to Management

    Create better career paths. Need more internal job postings to allow smart and hard working individuals the opportunity for growth and advancement. You will have a more knowledgeable and committed workforce.

  3. GENBAND is a fast paced and exciting company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Operations Manager in Raleigh, NC
    Former Employee - Sales Operations Manager in Raleigh, NC

    I worked at GENBAND full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People, leadership, market position. GENBAND's focus on R&D drives new market opportunities and positions GENBAND to remain a leader in its segment.

    Cons

    Shrinking telecommunications market which keeps GENBAND in a consolidation vs, growth mode, competitors are plentiful in many of software and hardware products that GENBAND offers.

    Advice to Management

    Continue to find ways to outpace the competition

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  5. Very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Frisco, TX
    Former Employee - Anonymous Employee in Frisco, TX

    I worked at GENBAND full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and benefits, good executive management

    Cons

    A lot of changes recently, company direction is changing rapidly

    Advice to Management

    Stay the path and don't get caught up in trying to sell the company too fast

  6. Great company but not so great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    I have been working at GENBAND full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Pay.
    Growing and introducing new products.
    Career growth opportunity.

    Cons

    Work environment is not that great. Outdated furniture. Old carpet. Conference furniture not so impressive
    HR are only interested in taking surveys and are only good at promising better work environment.

    Advice to Management

    Listen to employees. Could be a great company. Provide good work environment

  7. A decent place to work

    Current Employee - Product Support in Billerica, MA
    Current Employee - Product Support in Billerica, MA

    I have been working at GENBAND full-time (more than 3 years)

    Pros

    good benefits and promising salaries

    Cons

    office looks like a yard..Very depressing (billerica)

    Advice to Management

    work on long term plans

  8. Overall good company to work for...uncertain of future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Raleigh, NC
    Former Employee - Senior Software Engineer in Raleigh, NC

    I worked at GENBAND full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very competitive salaries and benefits. Good communication from top down. Good group of employees to work with.

    Cons

    Company has big challenges ahead to stay competitive. Sometimes it appears that projects are not coordinated. Overall objectives sometimes not very evident.

  9. Helpful (2)

    Lot of opportunity to learn, little for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX

    I have been working at GENBAND

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Cutting-edge products
    Senior leadership very knowledgeable re the industry
    Employees and most middle managers professional and pleasure to work with

    Cons

    Salary for non-engineers well-below industry minimum
    Poor work-life balance
    Ostentatious perks to senior leadership even when doing poor job

    Advice to Management

    Recognize that employees are the firm's most valuable asset
    Reduce management expenses (Vail, Palm Beach trips) mgmt; reward employees instead

  10. Good Learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer Intern in Plano, TX
    Current Employee - Software Engineer Intern in Plano, TX

    I have been working at GENBAND

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Rapidly growing company and still has start up coziness.

    Cons

    Lots of work and some uncertainty.

  11. Encouraging prospects for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    I have been working at GENBAND

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Diversity of products
    Customer satisfaction a key metric
    Clearly defined career paths
    A mix of traditional telecom with new breed of VOIP telephony
    GENBAND Day of Service

    Cons

    Not sure if there's opportunities for advancement within or migration from one career path
    to another
    Some turmoil with integrations of new acquisitions

    Advice to Management

    Foster additional inter-departmental communication, encourage a culture of cooperation across all product lines and marketing areas.

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